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  • Calling all English and French Speaking Support Engineers! Are you looking to take the next step as a Level 2 Support Engineer in the Berlin Area - Germany? If you enjoy interacting and providing solutions to customer then this is the next opportunity for you! Our client, a major player in the Information Technology Services Industry is expanding their reach in Germany and looking to hire Alcatel – Lucent Unified Communication & Network Integration Specialist.  Based in the Berlin area, you will: Key Responsibilities Proposing solutions and workarounds Providing a professional Telephonic/Remote Support second-line technical support service to clients Developing system solutions / automation / implement resolution Identifying, analyzing and resolving incidents, requests and problems within the agreed SLA's Escalating to manufacturers Reporting Collaborating with other technical departments for troubleshooting Participating in shift work /on call & on site standby Education/Experience Requirements    Min  2 years work related experience, ideally in the Alcatel - Lucent UC environment Good knowledge of UC Alcatel – Lucent (certification is a plus!) Proficiency in English & French required (CEFR min B2) Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience) ITIL V3 certification Very good conceptual, analytical and communication skills Team player, ability to work under pressure, proactive and customer service oriented Attractive remuneration and the option of relocation assistance will be provided for the right candidate! The successful candidate will thrive in a fast-paced environment and will enjoy working for an innovative business with exciting technology. The ideal candidate should have a genuine passion for the technology space, enjoy problem solving and be committed to customer service. Interested in taking the next step as Level 2 Support Engineer? If you meet these criteria then please send your full CV via email to Joanne Zechariah at j.zechariah@eurolondon.de. I look forward to hearing from you! Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com  

  • Calling all English and Spanish Speaking Support Engineers! Are you looking to take the next step as a Level 2 Support Engineer in the Berlin Area - Germany? If you enjoy interacting and providing solutions to customer then this is the next opportunity for you! Our client, a major player in the Information Technology Services Industry is expanding their reach in Germany and looking to hire Alcatel – Lucent Unified Communication & Network Integration Specialist.  Based in the Berlin area, you will: Key Responsibilities Proposing solutions and workarounds Providing a professional Telephonic/Remote Support second-line technical support service to clients Developing system solutions / automation / implement resolution Identifying, analyzing and resolving incidents, requests and problems within the agreed SLA's Escalating to manufacturers Reporting Collaborating with other technical departments for troubleshooting Participating in shift work /on call & on site standby Education/Experience Requirements    Min  2 years work related experience, ideally in the Alcatel - Lucent UC environment Good knowledge of UC Alcatel – Lucent (certification is a plus!) Proficiency in English & Spanish required (CEFR min B2) Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience) ITIL V3 certification Very good conceptual, analytical and communication skills Team player, ability to work under pressure, proactive and customer service oriented Attractive remuneration and the option of relocation assistance will be provided for the right candidate! The successful candidate will thrive in a fast-paced environment and will enjoy working for an innovative business with exciting technology. The ideal candidate should have a genuine passion for the technology space, enjoy problem solving and be committed to customer service. Interested in taking the next step as Level 2 Support Engineer? If you meet these criteria then please send your full CV via email to Joanne Zechariah at j.zechariah@eurolondon.de. I look forward to hearing from you! Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com  

  • Calling all English and Dutch Speaking Support Engineers! Are you looking to take the next step as a Level 2 Support Engineer in the Berlin Area - Germany? If you enjoy interacting and providing solutions to customer then this is the next opportunity for you! Our client, a major player in the Information Technology Services Industry is expanding their reach in Germany and looking to hire Alcatel – Lucent Unified Communication & Network Integration Specialist.  Based in the Berlin area, you will: Key Responsibilities Proposing solutions and workarounds Providing a professional Telephonic/Remote Support second-line technical support service to clients Developing system solutions / automation / implement resolution Identifying, analyzing and resolving incidents, requests and problems within the agreed SLA's Escalating to manufacturers Reporting Collaborating with other technical departments for troubleshooting Participating in shift work /on call & on site standby Education/Experience Requirements    Min  2 years work related experience, ideally in the Alcatel - Lucent UC environment Good knowledge of UC Alcatel – Lucent (certification is a plus!) Proficiency in English & Dutch required (CEFR min B2) Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience) ITIL V3 certification Very good conceptual, analytical and communication skills Team player, ability to work under pressure, proactive and customer service oriented Attractive remuneration and the option of relocation assistance will be provided for the right candidate! The successful candidate will thrive in a fast-paced environment and will enjoy working for an innovative business with exciting technology. The ideal candidate should have a genuine passion for the technology space, enjoy problem solving and be committed to customer service. Interested in taking the next step as Level 2 Support Engineer? If you meet these criteria then please send your full CV via email to Joanne Zechariah at j.zechariah@eurolondon.de. I look forward to hearing from you! Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com  

  • An exciting new opportunity has arisen for a Support Technician based near Lincoln. It is essential to speak fluent French and English as the role will include supporting French clients. Reporting to the head of Engineering you will be responsible for all in house and on site service activities in installation, maintenance, repair and training. You will have the ability to build a range of Q2 Machines as required to assist with production requirements. Other duties will also include: - Assist with warehouse activity - To ensure that all orders are dispatched neatly and correctly. To ensure that all repairs are carried out quickly and accurately - Ensure all possible orders are assembled and packed each day, all incoming stock is unpacked, checked in and put away each day. Ensure that the main packing bench is clear and tools in correct storage locations. The ideal candidate profile will be as follows: Technical * Minimum NVQ2 in Electrical / Mechanical Trade. o All certificates / qualifications current and up to date. o Ideally a CSCS / ECS / Skills card holder. * Good background working with Pumps and Pressure & Flow Systems. o Ideally a practical knowledge of Multistage, Single-Stage, Air Diaphragm, Piston and Gear Pumps. * Willingness to train others / be trained for the role. o Give on-site training as required. o Attend training courses as required. Excellent Communicator * The role is heavily customer focused, ability to represent the company well. * Effectively communication is essential. * Able to explain technical detail to non-technical staff. The role requires fluency in French and English as travel to the French speaking clients and Europe will be required. For a more detailed job spec please send your CV to the email provided. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency

  • German Speaking Service Desk Analyst - 27,500 euros per annum (Galway, Ireland) Service Desk Analyst is to provide Level 1 technical assistance and support to the business' customers, in a courteous and efficient manner. Service Desk Analyst team is the first point of contact for valued customers and as such, is key to maintaining the business' brand with external customers Develop strong customer relationships by providing exceptional technical support alongside high levels of customer service utilizing email, phone, and other avenues when necessary. Identify each customer's support and configuration requirements, set the customer expectation and resolve the customers' issue, delivering against the customers' expectations and your key performance indicators (KPIs). Duties: *Provide technical support for all the company's labeled products and services to internal and external customers, with a primary focus on customers in the German speaking region. *Provide the appropriate amount of feedback to ensure customers are fully informed. *Ensure that all cases are resolved or escalated to the Level 2 Service Desk Team in a timely manner in accordance with Customer Service, service level agreements (SLAs) and individual KPIs, prioritizing caseload from oldest to newest. *Ensure that all issues are logged accurately on the CRM system and that all cases are closed. *Continually seek to identify new knowledge and contribute to the shared knowledge base. *Support the Team Leader as required, enabling the expansion and growth of the company's support capabilities. *Follow the company's best practice procedures, specifically in regard to escalating any security concerns or breach of security. *Provide support on a shift basis, seven days a week. Benefits: *Private healthcare after 6 months of service *Life Insurance from day 1 *Private pensions scheme after 6 months of service *20 days of paid annual leave plus bank holidays *Birthday off work cake *Fridays drinks and food *Referral Scheme valued in 900 euros *Volunteering paid leave *10% discount with Booking.com *Paid study leave after 12 months of service *And many more If you feel that you are suitable for the role and are available for an interview please send your CV to j.fontanarosa@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • Dutch or French Speaking Service Desk Analyst -Prague, Czech Republic This is a great opportunity for a French or Dutch speaker looking to make their way into the IT world. My client is one of the world leading companies focused on cloud services including network integration, security and data centers. They offer the opportunity for a fresh challenge in one of Europe's most beautiful capital cities (Prague, Czech Republic). You will help organisations worldwide maximise their potential by offering high level customer support. Providing Technical Support to world whide clients via emails and telephone. You will be responsible for logging all records and activities accurately and aim for first-call resolution. Requirements: - Fluent to native level Dutch or French - Fluent English - Previous work experience, ideally in customer services, call centre or helpdesk - Ideally an interest in IT but definitely a willingness to learn new skills Package offered: *Great working atmosphere in an international team *5 weeks of vacation per annum *3 sick days per calendar year *Compensation of salary for temporary incapacity to work beyond the statutory wage compensation in the amount of the fixed basic salary for temporary absence to 21 days per year *Private Healthcare *Transport allowance *Private pension scheme *Daily meal vouchers *Daily free refreshments (coffee, tea, water on work) *Notebook and mobile phone including data tariff per company standards *Excellent training programme and opportunities for continuous learning that will give the you best chances to further your career within a booming industry. Please note that this role is based in Prague, Czech Republic. Due to the nature of the work, you will be required to work shifts including evenings and night shifts on a rotational basis. If you feel that you are suitable for the role and are available for an interview please send your CV to j.fontanarosa@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • German speaking Upgrade Representative £ 29,000 - £35,000 pa plus a great package of benefits. I am working with a global online platform providing dining reservation services to businesses and customers. The Upgrade team will call on our existing client's base promoting a switch to the latest version of our software. While the upgrade is free to clients, it is not without cost. There are differences in architecture, design and features which all must be overcome. The site must also consider hardware and training needs. Ultimately each restaurant must be excited enough about the change to push the migration process forward through completion. It is our desire to aggressively work though the base and move them over as quickly and efficiently as possible. Key Responsibilities and Duties: *Target appropriate clients and tenaciously reach out to them *Introduce them to the benefits of switching *Perform research to understand best feature fit for clients *Provide customized product and service presentations remotely *Overcome objections *Encourage customers to think differently about their business *Meet or exceed targets *Explain clearly the next steps and expectations during the migration process *Work closely with the Onboarding team to make sure migrations are completed efficiently Experience and Skills Desired: *1-2 year experience and proven success in a sales position *Driven, tenacious and resourceful *Experience with a consultative sales process *Comfortable driving client interactions forward *Ability to leverage industry knowledge to discuss restaurant issues with client from multiple dimensions *Knowledge of restaurant operations *Knowledge of the restaurant industry *College degree preferred Benefits: *22 day of holidays plus bank holidays *Medical care benefits *Dental care allowance *Private pension scheme If you feel that you are suitable for the role and are available for an interview please send your CV to j.fontanarosa@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however; due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • German Speaking Service Desk Analyst -Prague, Czech Republic This is a great opportunity for a German speaker looking to make their way into the IT world. My client is one of the world leading companies focused on cloud services including network integration, security and data centers. They offer the opportunity for a fresh challenge in one of Europe's most beautiful capital cities (Prague, Czech Republic). You will help organisations worldwide maximise their potential by offering high level customer support. Providing Technical Support to world whide clients via emails and telephone. You will be responsible for logging all records and activities accurately and aim for first-call resolution. Requirements: - Fluent to native level German - Fluent English - Previous work experience, ideally in customer services, call centre or helpdesk - Ideally an interest in IT but definitely a willingness to learn new skills Package offered: *Great working atmosphere in an international team *5 weeks of vacation per annum *3 sick days per calendar year *Compensation of salary for temporary incapacity to work beyond the statutory wage compensation in the amount of the fixed basic salary for temporary absence to 21 days per year *Private Healthcare *Transport allowance *Private pension scheme *Daily meal vouchers *Daily free refreshments (coffee, tea, water on work) *Notebook and mobile phone including data tariff per company standards *Excellent training programme and opportunities for continuous learning that will give the you best chances to further your career within a booming industry. Please note that this role is based in Prague, Czech Republic. Due to the nature of the work, you will be required to work shifts including evenings and night shifts on a rotational basis. If you feel that you are suitable for the role and are available for an interview please send your CV to j.fontanarosa@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Client Implementation Specialist (German, French or Spanish) from £30k to £50k pa My client is the largest international membership organisation dedicated to training professionals in the Anti-Money Laundering/Financial Crime sector. They deliver training, certification and networking opportunities for anti-financial crime (AFC) professionals in a range of languages. Working Monday through Friday you will be based in their wonderful office located in Canary Wharf. The package offered consists of a very generous salary (between £30k and £50k per annum) and a great package of benefits. This is a great opportunity for a multilingual applicant with strong customer support related and junior project management experience that is ready to take their career to the next level. Reporting to the Operations Manager, Europe the Client Implementation Specialist will: *Manage the day-to-day running of client projects *Manage multiple projects and deadlines *Ensure all required activities and tasks are fully defined using an appropriate project management framework *Ensure clear, accurate and proactive communication throughout the project to all clients/stakeholders both internal and external *Chair and report on project team meetings *Identify and manage risk including the development of appropriate contingency plans *Ensure all materials and systems are prepared and ready in advance of online events *Schedule, train and manage presenters for live events including test sessions and rehearsals *Host live events - this includes speaking on-air during live events *System configuration and support - upload and manage content and systems *Build relationships with subject matter experts (SMEs) *Develop, document and provide training on best practices and standard operating procedures for leveraging the learning management system and other learning technologies *Analytical reporting to identify trends and enhance decision-making *Onsite Event Support - occasionally may be required to travel to assist onsite at events SKILLS *2-3 years' experience working with/managing a Learning Management System (LMS) and Customer Relationship Management System (essential) *2-3 years project management experience (essential) *Experience of managing timelines and successfully delivering products and project outcomes (essential) *Excellent organisation and management skills (essential) *Excellent problem solving skills (essential) *Experience of delivering excellent client service (essential) *Fluent in English with excellent written and spoken communication skills (essential) *Fluent to native level in German, French or Spanish. *Proficient in Microsoft Office Applications include strong excel and power point skills (essential) *Experience hosting meetings (desirable) *Experience of working within financial services (desirable) *Additional modern European language (desirable) *Anti-Financial Crime knowledge experience (a plus) *Bachelor's degree (preferred) *Formal project management qualification (preferred) If you feel that you are suitable for the role and are available for an interview please send your CV to j.fontanarosa@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • Passion for fashion? Overpowering will to travel around Europe, learn languages, enjoy local food and culture? Ready to enjoy life of a consultant working with the best fashion and lifestyle brands? Here is a job for you! What we are looking for: -Fashion and Lifestyle industry experience - SAP ERP solution experience (AFS, IS Retail, FMS) - Experience in managing on- and offshore team members - Ability to travel 100% within EU - Min. 5 end to end lifecycle of ERP Project Management - Global implementation - Range of medium to large enterprise projects - Familiar with agile methodology - Understanding the key phases of a ERP implementation - Use of Project Management Tools -i.e. MS Project, JIRA etc. What you get in exchange: - Competitive salary (we have the ability to payroll in most countries in Europe) - Quarterly bonus (based on your performance) - Annual bonus (based on company performance) - Private medical healthcare for you and your family - All logistics for your trips will be covered by us - Pension scheme - Life assurance - Multinational and very talented team to work with - Career progression - Exposure to top brands If you would like to hear more about this role, please contact Daria Nowak on 0207 029 3799 or e-mail your updated CV to d.nowak@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. Please note that we can only accept applications from candidates in possession of a valid UK work permit. To enquire about other vacancies please visit our website at www.eurolondon.com .

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