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Account Manager - Technology Solutions

I am recruiting on behalf of a leading, global technology provider of beyond the firewall collaboration solutions. They are a industry leader in innovative and secure solution software for regulated business communications. To strengthen its team in Frankfurt am Main they are currently recruiting an Account Manager. This is a fantastic opportunity for a recent graduate with some commercial experience. 

Account Manager – Technology Solutions, Great Graduate Level Role
Permanent Position/ Frankfurt am Main

The Challenge
As the new Account Manager you will work closely together with and support the Sales Managers and Sales Directors. It will be your responsibility to help maintain, grow and identify new sales opportunities within your assigned accounts throughout the German speaking region.
Your responsibilities will include:
• Develop an understanding of the organizations software solutions and their functionality within the client
• Research key accounts to assess and capitalize on business opportunities
• Identify needs within the account, compile quotes, close sales with existing clients as well as manging the invoice and billing process
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Build a portfolio of satisfied clients
• Give presentations and/ or training sessions for new clients both face to face and via webex
• Regularly visit clients

The Right Candidate
You will want to work for the market leader in their field, you will be passionate about providing excellent client service and developing business within your client base.
You will have previously
• Gained first experience within account management, sales support, customer service and/ or client relationship management
• Ideally have a solid understanding of web based technologies 
• Strong organizational skills, with the ability to work on multiple projects with multiple deadlines
• Excellent listening, oral, and written communication skills
• An interest in Financial Services and Banking
• Strong analytical and problem-solving skills
• Ability to work independently and manage priorities
• Fluent German and English is essential

The Benefits
This is a fantastic opportunity for an experienced professional to join this growing team and be part of a very successful and international company. Our client is offering a competitive salary package depending on your prior experience. I would be happy to discuss this with you further upon receipt of your CV. 
 
Interested? If you meet these criteria then please send your cv  to Emma Brady at e.brady@eurolondon.de or give me a call at +49 (0)69 219 32 0.

Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your express permission. To enquire about other vacancies please visit our website www.eurolondon.de 

 

 
 
 

Client Services Manager - Technology

I am recruiting on behalf of a leading, global technology provider who are continuing to grow. They provide software as a service with a variety of solutions across a number of industries.

They provide strategic collaboration solutions for a wide range of industries and the technology helps organizations take control of their most important information. This technology has very broad reach and industries include Financial Services, Manufacturing, Energy, Automotive, Logistics and Retail .

As part of their German exgrowth they are currently looking for a
     
Client Services Manager
​Frankfurt
Duties and Responsibilities
The Client Services Manager provides the Sales team with administrative and client facing support in order to assist them in achieving their sales targets. This is the perfect role for a candidate who has excellent Client Services skills and enjoys working on multiple projects at any given time. 
As an organized and motivated individual your role will be varied and will include
- Assisting in planning  and running client events and meetings
- Coordinating  both legal and finance teams to ensure proposals, invoices and contract amendments are finalized
- Compiling and distributing client proposals
- You will accompany Account Executives on client meetings
- Assisting in Marketing and local events
- Collaborate with pre-sales teams as needed
- Drive and oversee all project activity
- Manager client escalations
- Ensure client satisfaction
- Develop and improve processes and best practice recommendations
 
Requirements
You will be a proactive individual who has excellent client services skills. You will enjoy solving problems and ensuring client is satisfied with the service they receive
 - Experience of managing multiple projects and ensuring deadlines are met
- Excellent Client Services skills and the ability to manage escalations promptly and effectively
- Team oriented
- Excellent judgment, ability to handle confidential information
- Ability to multi task and a fast learner
- Fluent English and German
- Strong networking skills
- Excellent organizational skills
- At least 3 years commercial experience working with clients both on the phone and face to face

Interested? If you meet these criteria then please send your CV  via email to Emma Brady  at  e.brady@eurolondon.de
 
Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your express permission. To enquire about other vacancies please visit our website www.eurolondon.de 
 
 
 

Office & Customer Service Administrator

Office & Customer Service Administrator



Our client is an independently run software solutions company with operations throughout Europe and North America and a global presence with customers across five continents.



Job Role

The job role involves being office administrator and providing high quality customer services support to our customers In France and French Speaking Territories. Excellent written and spoken French & English are essential.

JOB DESCRIPTION

 Assisting accounts by calling French customers who are late payers.

 Monitoring the company's shared email box (via HelpScout) to ensure customer queries are answered promptly.

 Quoting customers.

 Contacting customers to encourage them to renew their maintenance.

 Invoicing customers.

 Purchasing supplies for the office.

 Helping to arrange training sessions and exhibitions.

 Taking messages for technical support when all engineers are on the phone or unavailable.

 Answering incoming dealer sales calls when the given Dealer Manager(s) is not available.

 Helping with basic sales queries or taking messages where the request is more complex.

 Placing resellers' orders with our suppliers.

 Accepting deliveries to the company.

 General Administration.



Key Skills

Essential

 Good communication skills with a high standard of spoken and written French & English

 Initiative and strive to improve constantly.

 Team player but have ability to work independently

 Ability to value work and processes and suggest improvements when necessary.

 Flexibility.

 Assertiveness with understanding of people.

 To be numerate.

 Fully experienced in a business to business environment.

 At Least Intermediate Excel, Word and Outlook proficiency.

CDI

24-46k€

ASAP START

IT Consultant (m/f)

Schlägt dein Herz für die IT? Bastelst die gerne in der Cloud und willst du nicht nur das Problem lösen, sondern es auch verstehen? Besitzt du sehr gute technische Grundlagen und eventuell sogar Erfahrung in der Kundenbetreuung oder im technischen Helpdesk?

Dann solltest du auf jeden Fall weiterlesen, denn diese Stelle könnte der nächste Schritt auf deiner Karriereleiter sein!

Für ein  schnell wachsendes, supercooles Start Up in München suche ich eine/n

IT Consultant (m/w)

Verantwortungsbereiche:

  • Unterstützung des Teams bei technischen Fragen
  • Verschiedene Software-Configurationen & Updates
  • Telefonische und schriftliche Kundenbetreuung

 

Dein Profil:

  • Idealerweise Erfolgreich abgeschlossenes IT – Studium oder erste Berufserfahrung
  • Verhandlungssichere Deutsch- und gute Englischkenntnisse
  • Berufserfahrung in der Kundenbetreuung/ Systemintegration bzw - configuration
  • Ausgeprägte Kommunikationsstärke
  • Dienstleistungsorientierte, präzise und zuverlässige Arbeitsweise
  • Teamplayer

Firma:

  • Attraktive Vergütung
  • Gute MVG Anbindung
  • Dynamisches  Arbeitsumfeld, mit wachsenden Möglichkeiten

 

Sollte diese Stelle interessant sein oder solltest Du noch weitere Fragen haben, dann freue ich mich über deinen Lebenslauf in Word Format zusammen mit Deinen Zeugnissen an Luisa Gröger, l.groeger@eurolondon.de

Für weitere Fragen stehe ich dir jederzeit gerne unter 089-23239580 zur Verfügung.

Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist. Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird.

Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de .

Graduate Analyst - Data and Client Services

I am currently working on behalf of a Global Financial Information Provider

This organisation is continuously growing and they are currently looking for a number of Graduates to be part of their Information Analysis team . Be part of that expanding team, learn and develop your career. 
As a Graduate Information Analyst you become the essential liaison between sourcing data, clients and the software business.
    
Graduate Analyst - Data and Client Services
Frankfurt

Duties and Responsibilities
As an Analyst  your day to day tasks are varied and will be centred around sourcing data and providing excellent client service to a small portfolio of clients.
After an initial excellent training period you will be given your portfolio of clients and will be responsible for
• Data mining and sourcing of relevant real time and up to date Financial Information
• Writing of scripts and data mining to always source the most up to date information
• Liaising with clients both from the business and technical team in order to understand their business needs and objectives
• Build relationships within the client business in order to ensure you remain the partner of choice
• Regular product demonstrations and training
• Escalation management and ensuring follow up and problem resolution
• Conception and design of process flows
• Long term projects to ensure the client gets the most out of the Products
 
Requirements
• Business, Finance, Mathematical, Engineering or Technology related degree. 
• Strong Technical Affinity and Interest
• Excellent Excel Skills and Ideally some general VBA, Matlab or SQL knowledge
• Practical experience in a client facing role
• Some previous experience dealing with clients
• Fluency in English and German is essential
• Proactive and results-oriented approach to work.

Interested? If you meet these criteria then please send your full CV via email to Emma Brady  at  e.brady@eurolondon.de

Business Consultant (m/f)

Do you have experience working as a consultant in the professional services environment? Are you motivated by a competitive salary and a great working environment? This could be the job for you; On behalf of an international client in the logistics trade we are looking for a:

Business Consultant (M/F)

Location: Munich

Job Description

  • Definition of current and desired status of Trade Compliance Processes
  • Education of customer end users regarding the software (webinars, workshops)
  • Documentation and definition of integration with customers ERP system
  • Establishment of functional requirements then product modifications
  • Working in line with the technical team to deliver customised software

 

Your Profile

  • Fluent in English and German or French
  •  BA/BS degree, MBA a plus
  • 5+ years of consulting experience  in a Software professional Service environment
  • Ability to travel globally 40% of the time
  • Experience in Software implementation
  • Ability to communicate complex processes to a wide audience including business, technical and executive  levels
  • Ability to work independently
  • Experience in logistics or global trade SaaS is a plus

 

 

Your benefits

  • Career development opportunities
  • Varied, challenging and exciting tasks in a competitive industry
  • Opportunity for independent work
  • A dynamic  working environment within an international team

If you would like to apply for this exciting opportunity then please forward your CV in Word format to Luisa Gröger (l.groeger@eurolondon.de)

All applicants must have valid documentation to work in Germany.

Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission.  We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client’s requirements. To enquire about other vacancies please visit our website at www.eurolondon.de

IT - Helpdesk Mitarbeiter (m/w)

Schlägt Ihr Herz für die IT? Basteln Sie gerne an PCs und wollen nicht nur das Problem lösen, sondern es auch verstehen? Besitzen Sie sehr gute technische Grundlagen und eventuell sogar Erfahrung in der Kundenbetreuung oder im technischen Helpdesk?

Dann sollten Sie auf jeden Fall weiterlesen, denn diese Stelle könnte der nächste Schritt auf Ihrer Karriereleiter sein!

Für ein internationales Versicherungsunternehmen in München suche ich eine/n

IT Helpdesk Mitarbeiter/in

Verantwortungsbereiche:

  • Telefonische und schriftliche Mitarbeiterbetreuung (intern und extern)
  • Unterstützung des Teams bei technischen Fragen
  • Verschiedene Software-Updates durchführen
  • Change Request Management zwischen Fachabteilung und Hersteller
  • Teilnahme an Entwicklung von IT Konzepten und Dokumentationen
  • Unterstützung bei Anwendertest verschiedener Softwares

Ihr Profil:

  • Idealerweise Erfolgreich abgeschlossenes IT – Studium oder erste Berufserfahrung
  • Verhandlungssichere Deutsch- und sehr gute Englischkenntnisse, sowie Spanisch Grundkenntnisse vorteilhaft
  • Nachweisbare Kenntnisse in SQL sowie PL/SQL (Oracle) und Linux-Shellscripts Wissen erwünscht
  • Berufserfahrung in der Kundenbetreuung
  • Ausgeprägte Kommunikationsstärke
  • Dienstleistungsorientierte, präzise und zuverlässige Arbeitsweise
  • Teamplayer

Firma:

  • Attraktive Vergütung
  • Gute MVG Anbindung
  • Dynamisches und internationales Arbeitsumfeld, mit wachsenden Möglichkeiten

 

Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf in Word Format in Englisch zusammen mit Ihren Zeugnissen an Manuela Ziegleder, m.ziegleder@eurolondon.de

Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung.

Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird.

Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de .

Technical Support Specialist (m/f)

Do you have experience in technical in a global company? Are you fluent in German and English? Are you a real doer and do you love logistics & telecommunications? Do you want to join a well-known and growing company?

If yes, then you should read on as this might be an exciting opportunity for you!

My telecommunications client in Munich is currently seeking a

 

Technical Support Specialist (m/f)

Responsibilities:

  • Dealing with customers issues and tickets
  • Tier 1 and Tier 2 support as well as supporting internally on issues raised by co-workers
  • Building and maintaining strong and close relations with customers
  • Product installations and End User trials, product demonstrations

Requirements:

  • BSc. Computer science or equivalent technical education
  • Proven customer support experience with technical orientation
  • Strong computer user skills
  • Strong written and verbal communication skills in German & English any other European language is an advantage
  • Good presentation skills
  • Occasional travel to HQ may be requested and to client sites
  •  

What makes the position exciting?

  • Well-known established company that keeps on growing world-wide
  • Offices in the heart of Munich
  • Great career opportunities

 

Could this be the opportunity you’ve been waiting for? If so, I would definitely like to here from you!

If you fulfil the requirements send me your CV today, you could soon be making an exciting step in your career! Please send your CV in English via email in word format to
Luisa Gröger – l.groeger@eurolondon.de.

Thank you for applying to Euro London Appointments, the Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de

 

Dutch First Line Support

Dutch First Line Support
Surrey

Excellent opportunity to join a dynamic, International business, using your passion for languages and IT!

The Technical Support Team provide first line and second line support to customers who are experiencing technical issues on a first contact basis, wherever possible.
Providing inbound technical support via phone and email, in accordance with SLA's, updating Salesforce with accurate information.
Supporting internal team with the testing of products.
Perform Outbound courtesy calls to customers as required.

We are looking for candidates with:
Fluency in Dutch and English (both spoken and written).
Knowledge of Windows Operating Systems.
Ability to work under pressure and deliver results.

If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

French & Spanish Speaking Helpdesk Advisor

Job Reference: SMJM/335238

Are you fluent in French, Spanish and English with strong customer care experience but are looking for more than just scripted telephone calls? Do you enjoy problem solving but are looking to learn new or build on existing technical skills?

Euro London Appointments are supporting an expanding organisation who support a global franchise. They are offering the chance for a trilingual candidate to take the next step in their customer service career.

You will be offered full training and support to learn technical skills and take the step into a technical role. On top of a competitive salary and bonus you will also receive discounts on food!

You will provide the highest level of support to franchisees with issues relating to supply and quality as well as first line technical questions. You will do this by logging all incidents in a accurate and consistent manner reporting any trends you come across.

This role pays a competitive salary, annual bonus and offers an excellent benefits package.

The ideal candidate will:
- Be fluent to native level in both French AND Spanish.
- Be fluent in English
- Have previous helpdesk or contact centre experience
- Have worked in the retail sector
- Be computer literate/possess good technical knowledge (MS Windows, XP/7/Office and basic network support) or eager to learn these skills.
- Thrive in a fast-paced environment and can work under pressure

If you feel that you are suitable for the role and are available for an interview please send your CV to j.mcclean@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

Software Developer

Euro London Appointments is seeking an experienced software developer, on behalf our client, a world leader in University scheduling technologies. The new developer brings with them their enthusiasm, flair, and proven coding skills to their market-leading organization and works with their medium sized development team to produce our client's next-generation suite of products.

Although having the right skills, experience and depth of knowledge is essential, tour client's team is also looking for an individual who will fit well within the team. The ideal candidate will be focused on delivering outstanding and intuitive user interfaces and user experience, backed-up by high quality code. The candidate will be able to overcome obstacles and find creative solutions to challenges rather than be blocked by them !

Responsibilities

The software developer is responsible for the creation and maintenance of responsive, clear and attractive web applications using the latest technologies for our client's next-generation products. He/she will work with internal designers and the core development team ensuring the software solutions produced meet our client's customers' requirements (both internal and external).

Strong communication skills, both written and verbal are essential, as it is necessary to actively attend and participate in team meetings and be capable of producing clear and detailed documentation. The ability to interact with other teams is also required, for example communicating with the Test and Technical Support teams to facilitate the timely detection and repair of software defects.

The software developer should demonstrate a keen interest for technology, have a creative flair, and be willing to embrace new technologies and challenges whilst having a strong foundation and enthusiasm for development standards and structure.

This position will provide the successful candidate with an exciting and rewarding opportunity to work on many new features of our client's next generation web enterprise application, utilizing cutting-edge technologies such as Angular 2 and Typescript, while also presenting the possibility of working with more mature technologies such as Microsoft .Net, MVC and C#.

The successful candidate will be working within a small team where their ideas and creativity will count. Our client supports a learning environment where developers are encouraged to extend skills and investigate new technologies through courses and qualifications.

Essential Skills:

*Excellent problem solving skills.
*JavaScript, and frameworks such as Angular.js, React.js.
*HTML5.
*CSS3.
*UI design and responsive web application development.
*The ability and willingness to follow coding conventions and best practices.
*Able to work in a tight-knit team.
*Be able to show examples of recent work.
*A passion and desire to learn new skills and technologies.
*Excellent communication skills.
*Well organised, self-motivated, and able to successfully work under tight project deadlines.

Desirable Skills:

*Experience of version control such as SVN, Git.
*Typescript.
*CSS systems such as LESS and SASS to compile style files.
*JQuery.
*Bootstrap.
*UX design.
*Experience working in an Agile environment.
*Microsoft Technologies, C#.

In return our client can offer a stimulating, challenging position working with the latest technologies to design and develop software that will be used across hundreds of schools, colleges and universities worldwide. You will receive recognition, support and excellent training and learning prospects in a welcoming environment ideal for progression and learning.

Projektmanager (m/w)

Haben Sie ein abgeschlossenes Studium? Haben Sie schon Erfahrung als Projekt Manager gesammelt? Möchten Sie für einen der bekanntesten Automobilhersteller Deutschlands arbeiten? Bringen Sie verhandlungssichere Deutsch- und Englischkenntnisse mit?

Dann ist das vielleicht der nächste Schritt in Ihrer Karriere!

 

Wir suchen ab sofort für ein internationales Unternehmen im Automobilbereich eine/n

Projekt Manager (m/w)

 

Ihre Aufgaben sind u.a.

  • Steuerung und Planung des Teilprojektes Rolloutstrategie
  • Rolloutmanagement
  • Change Management
  • Projektplanung

Anforderungsprofil

  • Abgeschlossenes Studium gerne im Bereich Ingenieurwissenschaft
  • Fundierte Berufserfahrung  im Bereich Projektmanagement und Change Management wünschwert
  • Expertise im Bereich Projektmodelle (gerne auch JIRA und Confluence)
  • Durchsetzungsvermögen sowie analytisches und strategisches Denken

Das macht die Stelle besonders interessant

  • Ein Arbeitsplatz in einem dynamischen und hochmotivierten Team
  • Attraktives Gehalt
  • Attraktiver Arbeitgeber

 

Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf im Word Format sowie Ihre Zeugnisse an Chloe Manzinger, c.manzinger@eurolondon.de.

Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung.

Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird.

Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de.

Erhalten Sie die neuesten Jobs für diese Suchanfrage kostenlos via Email

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