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Customer Service Advisor

Customer Service Advisor (English speaking, any additional language is a benefit)

On behalf of our client, we have a fantastic (fixed term contract with potential of extension) opportunity for a fluent English speaker to join a great company based in Ipswich.

The position offers you a variety of tasks, responsibility and the possibility to use your great language skills on a daily basis. In addition, our client is known for their exciting products.

Our client is looking for a candidate who is fluent in English (any additional language is a benefit), available immediately or within short notice and happy to be the first point of contact for any customer service related questions

Skills:
*Fluent to native level in English (verbal & written)
*Ideally 1 year experience within office CS or a helpdesk role
*Experience dealing with customers
*Great communication skills
*A proactive team player
*Knowledge of Microsoft Office

Responsibilities:
*Communicate with customers via telephone, email and chat
*Identify issues and offer the right solution
*Administrative duties
*Achieve set targets
*Database management
*Communicate with other teams for a quicker process
*Take inbound calls
*Maintain confidentiality
*Coordinate and report customer feedback

The client is an exciting company based in Ipswich!
The role is for a fixed term contract (5-6 months) with a very high potential of extension or a permanent contract.

The starting salary is £16500 p.a.

Please note that you would be working on a rota in shift hours, 42.5 hours per week, Monday to Sunday (you wouldn't work every weekend).

If you are fluent in English and looking for a customer service role, please send me your CV in Word Format to Josephine Gogler: j.gogler@eurolondon.com mentioning the reference: WNJG_Ipswich

Please note that we can only consider applicants who already hold a full UK work permit.
Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at eurolondon.com


Berater

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Josephine Gogler

Team: Temporaries & Call Centre Divisions

I specialise in: All temporary roles across the UK (except London)

Languages: English, German & Spanish

I’ve been at Euro London since: 2015

About me: I have started in recruitment by working in-house for a localization company and enjoyed recruitment so much that I decided to pursue a career in it. Euro London Appointments was my first choice and still is.  I’ve been with Euro London Appointments for more than 2 years, I started off in our Frankfurt am Main, Germany office and since January 2017 I am working in the London office.  

If I were a famous person, I would be: Bill Murray, because I would love to be an 80s Ghostbuster.  

Fun fact: Longest word in German: Nachrichtenübermittlungs­beschleunigungssystem, Meaning: news transfer acceleration system

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