Customer Service Advisor (English speaking, any additional language is a benefit)
On behalf of our client, we have a fantastic (fixed term contract with potential of extension) opportunity for a fluent English speaker to join a great company based in Ipswich.
The position offers you a variety of tasks, responsibility and the possibility to use your great language skills on a daily basis. In addition, our client is known for their exciting products.
Our client is looking for a candidate who is fluent in English (any additional language is a benefit), available immediately or within short notice and happy to be the first point of contact for any customer service related questions
*Fluent to native level in English (verbal & written)
*Ideally 1 year experience within office CS or a helpdesk role
*Experience dealing with customers
*Great communication skills
*A proactive team player
*Knowledge of Microsoft Office
*Communicate with customers via telephone, email and chat
*Identify issues and offer the right solution
*Achieve set targets
*Communicate with other teams for a quicker process
*Take inbound calls
*Coordinate and report customer feedback
The client is an exciting company based in Ipswich!
The role is for a fixed term contract (5-6 months) with a very high potential of extension or a permanent contract.
The starting salary is £16500 p.a.
Please note that you would be working on a rota in shift hours, 42.5 hours per week, Monday to Sunday (you wouldn't work every weekend).
If you are fluent in English and looking for a customer service role, please send me your CV in Word Format to Josephine Gogler: firstname.lastname@example.org mentioning the reference: WNJG_Ipswich
Please note that we can only consider applicants who already hold a full UK work permit.
Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at eurolondon.com