English Speaking Customer Service Executive - No French Required
Our client a leader in the tourism trade is looking for speakers of English to join their team in Lille, France to provide excellent customer service to their customers based across the globe.
The role involves:
Liaising between the guest and accommodations: modification of reservations, handling special requests and complaints by phone and e-mail;
Delivering high level of customer service;
Actively participate in various projects within the department;
The ideal candidate:
Has excellent communication and problem solving skills;
Takes responsibility and ownership;
Is passionate about helping customers;
Is fluent in both written and spoken English and Spanish;
Is available Full-time (35h/week) and flexible in work schedule;
Is in possession of a valid work-permit for France or is an EU citizen.