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French with Italian Customer Service Representative

French with Italian Customer Service Representative (reference: 332415)

Role Type: Permanent
Location: Ealing, West London
Core working hours: 08:30 - 17:00

Are you a fluent French AND Italian speaker who is looking to join a rapidly expanding international company in the booming lifestyle sector? Do you want to work as part of an international team and receive great company discount on health & well-being products?

On behalf of a global direct selling company in the health, fitness and well-being industry, I am currently recruiting for the position of a Customer Service Representative with fluent to native level in BOTH French and Italian.

The purpose of this role is to maintain and develop customer relationships. You will be acting as a brand ambassador and contributing to the continuing growth of the company. This is a very exciting time to join!

Key roles and responsibilities:
- Handling customer enquiries via telephone and emails
- Working to SLAs to ensure high levels of customer support are delivered
- Updating customer databases
- Following up and customer issues and resolving outstanding issues
- Managing customer orders
- Other reasonable duties are required

The ideal candidate will -
- Be fluent to native level in French AND Italian
- Have excellent written and verbal communication skills
- Have some previous customer service or direct selling experience (advantageous)
- Possess a positive attitude and an open mind
- Be highly motivated with great interpersonal skills
- Ideally be interested in health and well- being.

If you feel that you are suitable for the role and are available for an interview please send your CV to j.mcclean@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.



Josh McClean

Team: Temporaries & Contact Centre Divisions

I specialise in: Permanent recruitment for multilingual customer support (B2B & B2C) and call centre positions in the UK and abroad 

Languages: English & German

I’ve been at Euro London since: July 2014

About: I studied German & Politics at Sheffield University and on my year abroad I worked at an independent translation agency in Hamburg. After graduating, I joined Euro London Appointments and have experience in both temporary and permanent recruitment.

In my spare time I play rugby for Hammersmith & Fulham RFC, read sporting/political autobiographies and enjoy what London has to offer! 

If I were a famous person, I would be: James Martin during his Saturday Kitchen Days because I would cook great food and meet other interesting people! 

Fun fact: I once had trials for England American Flag Football