Diese Stelle ist nicht mehr verfügbar.
Sie können ähnliche Vakanzen anzeigen oder E-Mail Benachrichtigungen für diese mit den unteren Buttons aktivieren

Premium Client Service Representative (Italian, German or Spanish)

My client, an American Investment firm is currently recruiting for a Premium Client Service Representative to strengthen their multilingual team based in the Frankfurt area. If you have gained at least 2 years in a similar role, ideally within the finance industry then this could be a very exciting opportunity with career development opportunities and regular working hours!

Premium Client Service Representative (Italian, German or Spanish)
Frankfurt, Full-time, Permanent contract

The Role:

As the new Customer Service Agent it will be your responsibility to answer incoming queries from international clients based in the U.S and throughout Europe. You will need to assist them with questions and problems that they might have. The customers will be contacting you via phone, so it is vital that you are customer service oriented and can in a friendly and efficient way help with the concerns of the customer. Your duties will include:

  • Friendly and competent customer service for International clients via telephone
  • Improve the customer satisfaction by providing a high quality professional service
  • Educate the customers on the use of an online platform where they can access their accounts


The Requirements:

My client is looking for a candidate who has experience with a call or service centre and familiar with receiving incoming calls. You should be customer service oriented and have a dynamic personality.   Our client is looking for someone that is eager to learn and likes to get things done. As you will be working in a highly skilled and international team – it is a prerequisite that you are a team player. Other requirements include:

  • Excellen English skills (C1-C2)
  • Excel Italian, German or Spanish skills (C1-C2)
  • Other languages are a plus
  • At least 2 years in a contact centre/service centre/call centre
  • You should be familiar with call monitoring and working towards KPI’s.
  • Experience from the finance industry is desired but not a must, as training will be received


Why Apply?

  • A modern office in a beautiful area
  • Work with an experienced, professional, international team
  • Excellency is rewarded through bonuses and opportunities to grow
  • Gain experience in the finance industry
  • Speak to lots of people and use your languages


You have to a valid permit to work in Germany
If you are interested in this positon please send your English CV with the reference number 330756 to Jan-Lütje Thoden  via j.thoden@eurolondon.de

Thank you for applying to Euro London Appointments, Europe's largest independent
language consultancy. Please be advised that documents will be treated in the strictest of
confidence and that your application will not be forwarded to any client without your express
permission. To enquire about other vacancies please visit our website
at www.eurolondon.com



Jan-Lütje Thoden

Team: Banking & Finance - Germany

Languages: German, English & Spanish

About Jan:

Jan has been with Euro London Appointments since the beginning of 2017 and very much enjoys his work in this multi-cultural environment. He previously spent 3 years in Social Development all over the globe and 2 years in Sales. Jan enjoys sports, reading, and receiving interesting applications from ambitious people who are ready to take the next step in their career.


This job has now been filled but you may be interested in:

  • I am recruiting on behalf of a UK based technology Innovator who are further strengthening their team here in Germany. They are currently seeking a Junior Sales Account Manager who will further develop market share in their region. Based from either the Cologne office or from your Home Office, you will be tasked with building your region and growing the client base.   Key Account Manager - Cyber Security Cologne / Home Office Your Responsibilities As a Key Sales Account Manager you will have a strong Technical understanding and the ability to sell software solutions from mid to Senior level. You will be tasked with targeting medium sized organisations within your region. You will be responsible for • Proactively identifying opportunities and contacts with new clients • Researching clients and building business cases within the organisation in order to demonstrate where the technology can be utilised • Winning new customers by following up on and developing warm leads • Conducting sales meetings both via Webex and face to face with your client • Achieving sales targets by selling the full portfolio of cyber security technology solutions • Engaging with existing clients in order to find new opportunities within the organisation • Building and maintaining a pipeline of new business   Your Profile With previous experience selling Software Solutions you will have at least 3 years experience of selling at mid to senior level. As a Key Sales Account Manager you will be used to varied sales cycles from 3 to 9 months. You will have the ability to sell to both Technical Leaders and Senior Management. You will also have previous experience of • Selling Technology Solutions • Selling at a Senior Level • Giving presentations to client both via Webex and in person • Knowledge of the German cyber security market would be an advantage • You will be a targeted oriented individual • Excellent Client Relationship Building Skills together with your strong verbal and written communication ability • Team player • Fluency in English and German is essential Your Benefits You will find a diverse and challenging role with the opportunity to develop your own region. The salary offered is performance related and varies depending on experience. You are fully rewarded for success. I would be happy to discuss this further upon receipt of your cv. Interested? Please send your cv to Emma Brady at e.brady@eurolondon.de. I look forward to hearing from you!

  • I am working on behalf of one of Europe’s leading home improvement retail Groups who own a number of market leading brands throughout Europe. As part of their continuous growth plan in Germany they are looking to add to their team in Frankfurt.    Be part of this exciting growth. In order to grow the business in the region they are currently recruiting  Purchasing Assistant / Einkaufassistent Permanent Position - Frankfurt am Main   The Challenge As the Purchasing Assistant you will be working closely together with the senior Purchasing Manager and assist in managing the large vendor network across Germany. You will provide the first point of contact in regards to questions or issues that they might have and build and develop the relationship to the vendors. Other day-to-day responsibilities will include: • Support in the management of the vendor network • Assist the senior Purchasing Manager • Manage the information about the suppliers and the products • Assist the vendors with any questions and issues they have • Handle and analyse large amount of data and put together reports • Continuous market- and competitor analysis   The Right Candidate As the new Purchasing Assistant you should ideally have some prior experience in purchasing or come from a customer service, inside sales, sales support or administrative background. It is of advantage if you have experience within the sectors retail, FMCG or DIY in a puschasing role. As you will be working for an international company, it is essential that you speak and write good English as well as your native level German. We expect you have: • Ideally have some first experience in a purchasing ideally coming from a retail background • High communication skills, flexible and highly motivated • Good analytical skills • Strong skills in Excel, Word and PowerPoint • Excellent language skills in German and good English   As a person you: • are a team player • are an independent worker • have drive, ability to work well under pressure, to prioritize, plan ahead and achieve deadlines • have a proven ability to inspire and motivate others and strong co-operation skills This is a fantastic opportunity for an enthusiastic purchasing professional to join this growing company. Our client is offering a competitive salary depending on prior experience, which I would be happy to discuss upon receipt of your CV

  • Sprichst du fließend Deutsch und Englisch? Haben Sie Erfahrung im Kundenservice und wissen Sie, wie Sie ERP-Systeme einsetzen? Kannst du gut im Team und auch selbstständig arbeiten? Sie sind kundenorientiert und suchen eine neue Herausforderung im Umkreis von München? Unser Kunde, im Norden von München, sucht eine/einen Customer Service Representative (m/w) mit ERP Kenntnissen Ihr Aufgabengebiet: Erstellen von Auftragsbestätigungen und Angeboten Aufträge überwachen, einschließlich Prozess, Lieferdatum und Menge Weiterleitung wichtiger Kundenanfragen, wie z. B. die Versandanforderungen, die Lieferzeit und die Anzahl der Artikel Proaktive Nachverfolgung von Bestellungen nach Kundenanfragen Pflege der Kundendatenbank und erster Ansprechpartner für Kunden (B2B) Schnittstelle zwischen Produktion, Außendienst und Kunden Ihr Profil: Sie haben eine kaufmännische Ausbildung oder einen Abschluss in der Betriebswirtschaft als Außenwirtschaftler, Industriekaufmann oder Mechatroniker absolviert Mindestens zwei Jahre Erfahrung im Kundenservice, idealerweise in einem internationalen Produktionsunternehmen Sehr gute Deutsch und Englisch Kenntnisse, weitere Sprachen wünschenswert Kompetenter Benutzer von MS Office, sowie Erfahrung im Umgang mit ERP-Systemen (idealerweise ProAlpha, Oracle, usw.) Ausgezeichnete Kommunikationsfähigkeiten Starke administrative und organisatorische Fähigkeiten Fähigkeit, unter Druck gut zu arbeiten Warum Bewerben?: Flache Hierarchie Attraktives Gehalt Internationales Arbeitsumfeld   Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf im Word Format sowie Ihre Zeugnisse an Manuela Ziegleder, m.ziegleder@eurolondon.de . Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung.   Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de.    

  • My client is one of the world's foremost providers of global industry and management analysis. They are a leading research and advisory firm with more offices worldwide. For nearly 40 years, my client has delivered vital business intelligence to influential decision-makers around the world. They provide executives with authoritative analysis and forecasts on more than 200 countries and eight key industries to make informed global decisions. The analysis and research is delivered online, in print and at round tables and events. To strengthen their team in Frankfurt they are seeking a new Business Development Manager with the focus on the German speaking part of Europe. Business Development Manager  Frankfurt The Challenge As the new Business Development Manager it will be your responsibility to expand the market share throughout the German speaking region. As an integral part of the Sales team you will be responsible for selling subscription services to the research and analysis used by Fortune 500 and Dax listed companies. As a Sales driven individual you will: • Develop an understanding of the organizations core products and services • Research key accounts to assess and capitalize on business opportunities • Identify and establish relationships with key stakeholders within the potential new business • Ongoing prospecting to obtain client meetings gained through cold calling and setting up of business meetings. • Management of the contract and approval process on new business • Meet monthly, quarterly and annual new business targets • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. • Build a portfolio of satisfied clients The Right Candidate You will have a proven track record in Business Development with a consultative sales approach. • Experience of selling at a senior level and mapping business requirements across an organization • Ability to successfully turn cold called prospects into solid business contacts • Strong organizational skills, with the ability to work on multiple projects with multiple deadlines • Excellent listening, oral, and written communication skills • Strong analytical and problem-solving skills to identify sales gaps • Ability to work independently and manage priorities • Fluent German and English is essential: further European languages are of advantage The Benefits This is a fantastic opportunity for a sales professional to join this growing team and be part of a very successful and international company. Our client is offering a competitive salary package depending on your prior experience. I would be happy to discuss this with you further upon receipt of your CV. 

  • Our client is an international Technology leader providing companies, media- and PR Agencies with different communication software solutions such as media research, media monitoring as well as a PR focused CRM-software solution. Due to growth in the company they are now expanding and recruiting for a Sales Consultant based in Frankfurt.    Sales Consultant – Online Software Solutions Permanent Position / Frankfurt am Main   Your new duties and responsibilities As the new Sales Consultant it will be your responsibility to generate business from acquiring new customers and clients. It will be your goal to achieve revenue targets and to grow market share. You will be assisted by a marketing team that generates warm leads. The majority of the role is mainly inside sales but you will also have the chance to visit your clients from time to time to build a strong relationship with them.   Your day-to-day duties will include: • Proactively identify opportunities and contacts with new clients • Win new customers as well as cultivate and develop existing clients • Monitor the progress of account development • Supporting and aiding clients on the telephone with any questions, problems or concerns they have • Achieve sales targets by selling the full portfolio of products and services across Germany • To build and maintain a pipeline of new business sales • Be in charge of the whole sales cycle from A-Z • Consultative selling to small-, medium- and large enterprise clients • Continues market- and competitor research Your profile The new Sales Consultant should be a sales driven person. It is vital that you easily connect to new people over the phone and that you enjoy the contact. You should be confident in yourself and make your own decisions, but at the same time be a team player. Our client is looking for a pro-active sales person and a go-getter.   The ideal candidate should also have the following qualifications: • Prior experience in a sales or client facing role • Inside sales or account management experience • Experience and/ or knowledge in PR, communication or media is of advantage • An interest in online, social media and new technologies • Excellent customer relations, verbal and written communications skills • Great MS-Office skills • Fluent German and good English skills Your Benefits Our client is offering you a diverse and challenging role in a dynamic and fast growing company. The salary offered is performance based and varies depending on your prior experience. I would be happy to discuss this further with you upon receipt of your CV.