German/Dutch speaking Customer Service Executive (Fixed term contract of 6 months or Permanent)
This is a great opportunity for a German/Dutch speaker with previous customer service experience looking for an opportunity to grow and develop in the travel industry.
Working hours are currently Mon-Fr 8 am - 5pm. This is subject to changes shortly and a shift rotation will then apply to this role (early/late shift/weekends).
This company is in an exiting moment as they have recently moved to one of the most modern buildings in the city located near Victoria station and they are looking for ambitious and hard working individuals with strong customer service skills.
Required skills and experience:
*Previous customer service experience
*Experience to deal with demanding customers / complaint handling
*Strong written and spoken communication skills in both English and German/Dutch
*Attention to detail with good time management skills.
*Team player with good work ethic who can also work independently
*Eager to learn
*25 days holiday per annum public holidays (8 days per annum)
*Enhanced sick pay
*Group income protection scheme
*Life assurance scheme
*Employee assistance programme.
*Enhanced maternity and paternity pay (better than required under law).
*Employee referral scheme ('refer a friend' and earn up to £1,500 tax free).
*Season ticket loans.
*Free economy ferry travel (yourself 1 car).
*Discounted friends and family ferry travel (net rate, max 10 per annum) Being rolled out in the next 3-6 months
*Cycle to work scheme.