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A leading international money transfer firm is currently hiring a Somali speaking Compliance Officer to join its London office. The purpose of the role is to perform AML functions on an on-going basis, including the detection and reporting of suspicious transactions and activities and the assessment, review and development of AML functions within the business. It will also be your duty to promote, develop and establish a culture of compliance in accordance with regulatory requirements of bodies, such as the FCA and HMRC, among all employees, representatives, and clients - both corporates and charities. Experience: Educated ideally to degree level or equivalent and hold a recognised AML qualification Ideally proven knowledge of, and experience working within, a compliance, legal and regulatory environment Initial compliance experience in the financial industry, ideally within a similar Money Services Provider Skills: Excellent interpersonal skills, with the confidence to deal with people at all levels both internally and externally Strong verbal and written communication skills in English and Somali, and the ability to articulate issues to internal and external audiences Flexible and resilient Good organisation and planning skills, including attention to detail with an enquiring analytical mindset Self-motivated with good teamwork skills Sound judgement, problem solving and decision making skills IT literate operating Microsoft Office, in particular Excel and Word Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.
This global firm offers reported and normalised financials, key analytical ratios, industry-specific disclosure and Business Line and Geographic Segmentation data. You'll be part of a team responsible for reporting and enhancing fundamentals related content. Whether you are sourcing market data from new or existing providers, processing complex financial data or implementing technology solutions to enhance processes and software, your work will help to ensure the consistency, quality and product delivery of a portfolio of companies. What you can expect from this opportunity: You will start in the Global Data Training Programme for two-weeks which will help you build the foundation for your entire career with the firm. Joining the Global Data department means that you are a part of one of the world's leading sources of data; providing accurate, up-to-the-second insights for financial market professionals. You will enhance your product knowledge, learn about clients and their needs and build relationships throughout the company. As your experience grows, you will be expected to have greater influence on the coverage of the Fundamentals market, whether that is through technical, market and industry expertise, project management or leadership. You will be trusted to: * Maintain, improve and deliver accurate, high quality financial data * Assist the world-renowned client support help desk with escalated client enquiries * Apply problem-solving skills to identify innovative work-flow efficiencies and implement technology solutions to enhance processes and software * Liaise with other departments, such as Product, Sales, News, Research and Engineering to enhance relevant product databases and functionality * Manage large and complex data projects related to Equity Fundamental market or industry specific datasets * Take ownership and be proactive with key areas of responsibility What you need to have: * Educated to Bachelor or/and Master degree level in Business, Finance, Accounting, Economics, Management or Computer Science or equivalent work experience * Fluency in English and Finnish * Excellent written and verbal communication and presentation skills demonstrated in a client facing environment * Practical experience in interpreting financial statements and strong knowledge and understanding of finance and accounting * High proficiency in Microsoft Excel (for example VBA and Macros) * Strong organisation skills with ability to handle multiple projects simultaneously within tight deadlines * Effective project management skills and ability to prioritise tasks in a fast pace changing environment * Ability to think critically and demonstrate examples of improving or developing processes * Keen interest in information management, technology and product development It would be great if you had one or more: * Understanding of Nordic equity markets * Business fluency in additional Scandinavian languages * Industry knowledge (for example Insurance, Retail or Automobile) and ability to identify key industry players and trendsetters * Demonstrated interest in statistical analysis and database management with Python and SQL, or web crawling * Experience in customer service or client relationship management within the financial industry Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please send your CV as a word document to firstname.lastname@example.org Please note that in order to process your CV we must receive it in a Word document.
French Customer Service Representative (reference: 335599) Role Type: Permanent Location: Ealing, West London Core working hours: 08:30 - 17:00 Are you a fluent French speaker who is looking to join a rapidly expanding international company in the booming lifestyle sector? Do you want to work as part of an international team and receive great company discount on health & well-being products? On behalf of a global direct selling company in the health, fitness and well-being industry, I am currently recruiting for the position of a Customer Service Representative with fluent to native level in French. The purpose of this role is to maintain and develop customer relationships. You will be acting as a brand ambassador and contributing to the continuing growth of the company. This is a very exciting time to join! Key roles and responsibilities: - Handling customer enquiries via telephone and emails - Working to SLAs to ensure high levels of customer support are delivered - Updating customer databases - Following up and customer issues and resolving outstanding issues - Managing customer orders - Other reasonable duties are required The ideal candidate will - - Be fluent to native level in French - Be fluent in English - Have excellent written and verbal communication skills - Have some previous customer service or direct selling experience (advantageous) - Possess a positive attitude and an open mind - Be highly motivated with great interpersonal skills - Ideally be interested in health and well- being. If you feel that you are suitable for the role and are available for an interview please send your CV to email@example.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.
FANTASTIC OPPORTUNITY IMMEDIATELY AVAILABLE FOR CANDIDATES LOOKING TO WORK IN THE TRAVEL INDUSTRY!!! Having recently moved into amazing new offices in the heart of London, our client an internationally renowned travel booking platform, are currently expanding their Customer Services division and we are looking for ambitious and energetic German speakers looking to join the company at a very exciting time! The main purpose of the role is to be responsible for overseeing all customer service and operational requirements for customers You will be responsible for dealing with inbound calls and emails in your native language as well as providing further information re their travel plans as and when required. Successful candidates will have at least 18 months of previous customer service experience having worked in a contact centre or office based Customer Services team. Due to the nature of the role, candidates must be able to speak, read and write English and German. This company are currently growing through some very impressive expansion plans with 2018 being 'the year of the customer'. If you are looking to use your language skills in a multilingual and a team focused, office based environment now is the time to apply for this fantastic opportunity! Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website
Position: German Customer Service Advisor Are you looking for an exciting opportunity to join one of the leading travel companies based in the heart of London? We are looking for excellent German speaking customer service advisors. This is an exciting opportunity to join a rapidly growing company!! The Role *You will communicate with both guests and accommodation owners *You will be required to deliver a high level of customer service in your target language *You will be required to promote the comapany's culture and values *Ideal candidates will have excellent communication skills and a great telephone manner Given the nature of the role, candidates must be fluent in both written and spoken English AND German *Candidates will need to be flexible re working hours as weekend shifts WILL be necessary Hours: - This is a full time role - 40 hours per week - Weekend work is required Excellent perks: - International working environment; - Free meals;· - Premium pay for certain hours worked at evenings and weekends This a fantastic opportunity with an incredible company - if you want to use your languages in a buzzing, international environment, this could be your dream role! If you are available and have the relevant availability and skill set, please send your CV in WORD format to firstname.lastname@example.org Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.