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Customer Service Representative - Norwegian or Danish (m/f)

Our client is an internationally operating company which provides worldwide distribution through selected retailers. The successful organization was established about 80 years ago. Historically, the company has manufactured a wide range of furniture for different target groups. Join their international team as

Customer Service Representative – Norwegian or Danish (m/f)

Permanent full-time position in Stuttgart area

 

The position

  • You will ensure optimal customer service to the assigned portfolio of retailers for the Norway and Denmark
  • You will support the field sales team as well as the international customer service team
  • You will handle all customers’ requests by telephone and email
  • You will coordinate activities with the field sales team in the designated territory
  • You will maintain customer related data in the ERP system
  • You will administrate retailer contracts
  • You will receive, process and manage orders from account managers and customers
  • You will handle transport and product claims
  • You will monitor customers’ credit line and payments in co-operation with our credit control team
  • You will do cross- and up-selling activities

Your profile

  • Fluent in Norwegian or Danish plus English; any other European language is an advantage
  • Excellent communication skills and highly service oriented
  • Ideally a background within sales, customer service, client relationship management or similar 
  • Preferably experience in Lotus Notes, MS Office
  • You are good with both people and numbers
  • You prefer working in a team environment

What we offer

  • Be part of a multicultural and dynamic team
  • great benefits such as 30 days holiday, parking spots and free meals in their restaurant

If you would like to apply for the above role, please submit your application (CV in English) stating your earliest start date and salary expectations to Laura Schaub via l.schaub@eurolondon.de. Please quote reference number GFLS/333430 in your cover sheet.

Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com

Berater

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Laura Schaub

Team:  Secretarial & Administration and Customer Service - Germany

Languages: German & English

About Laura:

Having worked both as a Management and Team Assistant and in Customer Service roles, Laura has first-hand experience of what it takes to build a career in this profession, letting clients benefit from that knowledge and supporting candidates to find the perfect match.  Besides seeking high calibre candidates at work, she just discovered her passion for ballroom dancing.

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