Um der gestiegenen Nachfrage nach zwei- und mehrsprachigem Customer Service und Contract Centre Mitarbeiter unserer Kunden gerecht zu werden, hat sich Euro London auf die Beschaffung von sprachlich kompetenten Mitarbeiter spezialisiert. Wir sind besonders stolz auf unser umfassendes Netzwerk, bestehend aus zahlreichen europäischen Standorten und vernetzten Personalberatern. Dies ermöglicht uns, ein Vorreiter im Bereich der zwei-und mehrsprachigen Personaldienstleistung zu sein.
Are you looking for a new role using your languages? If you're looking to set yourself new challenges, make yourself a cup of tea or coffee, sit back and read your potential new career change! Are you a quick learner who thrives in a fast paced environment? Do you enjoy helping people and do you speak Norwegian and English to a high level? Join the fantastic LEGO® team as a Consumer Service Advisor and play a central role in providing a premium branded experience to their consumers. We are looking for confident, enthusiastic, multi-lingual individuals to join LEGO® on a permanent contract. Maintain the LEGO® Group's high standards *Effectively manage 60 plus consumer inquires a day *Communicate effectively with consumers via phone, email and letter in Norwegian and English in an in-bound call centre *Collaboration with team-mates to ensure the team's key measures of success are met and/or exceeded *Accurate and timely documentation in our database of all consumer contacts Deliver an exceptional consumer experience Represent the company values in the customer service department by always striving to be 'Fun, Reliable, Knowledgeable and Engaging'. You will be expected to proactively build lasting relations with consumers by promoting these values in all your interactions. Ideally consumer Service Advisors are enthusiastic, friendly, natural rapport builders with a positive attitude that is maintained even under pressure. Do you have what we're looking for? *Native proficiency level in English AND Norwegian language. *Proven skilled relationship-builder with consumers and team-mates *Highly organized, able to manage multiple tasks in a fast paced international environment *Must be available to work on public holidays in order to support consumers Join the global family of the LEGO® Group The LEGO® Group is a family-owned, international business and collaboration shapes everything they do. They offer generous product discounts, free shuttle bus to train/bus station, competitive benefits and features. The details: Shift Hours: Full time. 7.5 hours per day, 5 days per week, which will include 1 weekend day every 3 weeks. Shifts will be scheduled between the hours of 7am - 8.15 pm GMT. Salary £21,300 per annum (pro rata for the number of months worked), paid monthly up to 10% in bonuses Job Type: Fixed term contract until January 2019 Location: Slough, Berkshire UK (reachable by train from London Paddington) Benefits: 10% Bonus, 5% on successful completion of contract, 5% on successful achievement of relevant performance criteria. Generous staff discount of 50% on legoshop.com, free on-site gym, free shuttle to bus/train station, pension scheme (5% company contribution), social events, subsidised staff restaurant, free tea/coffee, fruit and cereal and LEGOLAND/Merlin Passes Start Dates: 7th May Sounds light a fun new challenge for 2018, right!? If you are confident that you have what it takes to succeed in this role, please send your cv in WORD format to firstname.lastname@example.org. I look forward to representing you! :) Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.
Position: German Customer Service Advisor Are you looking for an exciting opportunity to join one of the leading travel companies based in the heart of London? We are looking for excellent German speaking customer service advisors. This is an exciting opportunity to join a rapidly growing company!! The Role *You will communicate with both guests and accommodation owners *You will be required to deliver a high level of customer service in your target language *You will be required to promote the comapany's culture and values *Ideal candidates will have excellent communication skills and a great telephone manner Given the nature of the role, candidates must be fluent in both written and spoken English AND German *Candidates will need to be flexible re working hours as weekend shifts WILL be necessary Hours: - This is a full time role - 40 hours per week - Weekend work is required Excellent perks: - International working environment; - Free meals;· - Premium pay for certain hours worked at evenings and weekends This a fantastic opportunity with an incredible company - if you want to use your languages in a buzzing, international environment, this could be your dream role! If you are available and have the relevant availability and skill set, please send your CV in WORD format to email@example.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.
Haben Sie Freude an der Arbeit mit Kunden und überzeugen Sie am Telefon? Sind Sie ein Teamplayer und lieben Sie neue Herausforderungen? Für ein führendes Unternehmen im Servicebereich und Telekommunikation in Deutschland suche ich eine/n Business development executive (m/w) in München (Zunächst über Arbeitnehmerübverlassung zu besetzten mit Option auf Übernahme) Ihre Aufgaben • Neukundenakquise (B2B Calls) • Kontaktperson für Kunden für Fragen über Produktportfolios und Dienstleistungen des Unternehmens • Kommunikation mit dem Sales Team • Die üblichen Bürotätigkeiten Anforderungen • Fließende Deutsch- und Englischkenntnisse • Kommunikativ, offen, flexibel, Teamplayer • 2 Jahre Erfahrung in Telemarketing wünschenswert • Microsoft Office Kenntnisse Ihre Vorteile • Professionelles Training • Gut organisiertes und dynamisches Team • Regelmäßige Arbeitszeit: 40 Stunden/Woche Ist das die Gelegenheit, auf die Sie gewartet haben? Wenn ja, dann würde ich gerne von Ihnen hören! Wenn Sie die Anforderungen erfüllen, dann schicken Sie mir noch heute Ihren Lebenslauf auf Deutsch in Word Format an Jovana Kajkut – firstname.lastname@example.org. Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung. Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist. Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de.
Do you speak fluent German and English? Do you have experience in Customer Service and do you know how to use ERP –Systems? Can you work well in a team as well as independently? Are you customer-orientated and looking for a new challenge in Munich? Our client, in the north of Munich, is looking for a Customer Service Representative (m/f) German & English Your tasks Prepare order confirmations, as well as proforma and commercial invoices Monitor orders, including the process, delivery date and quantity Pass on important customer requests such as their shipping requirements, delivery time and the quantity of items Proactively track orders and provide customers with information regarding delays or changes to their orders Maintenance of the customer database Support customers with processing refunds and complaints Your profile You have completed vocational training or a degree in the field of business as foreign trade, industrial clerk or mechatronic engineer At least two years experience in Customer Service, ideally in an international manufacturing company Fluent written and spoken German and English Competent user of MS Office, as well as experience in working with ERP systems (ideally Oracle) Excellent communication skills and a professional telephone manner Strong administrative and organizational skills Ability to work well under pressure Your benefits: Flat hierarchy Attractive salary International work environment Could this be the opportunity you’ve been waiting for? If so, I would definitely like to hear from you! If you fulfil the requirements send me your CV today, you could soon be making an exciting step in your career! Please send your CV via email in word format with reference to Manuela Ziegleder; email@example.com or call 0049 (0)89 23 23 95 80. All applicants must have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de
German Service Administrator Bucks Looking to work for a global leader with operations in more than 50 countries? Look no further?! The team of Administrators , provide complete administrative support to the Service function across Europe. You will work as a member of the Service Department Team to provide unrivalled, outstanding support to all internal and external customers, delivered through timely responses, courteous customer call handling, and professionally written correspondence including e-mail. YOUR RESPONSIBILITIES WILL INCLUDE: *Ensure all Administration functions are carried out to agreed standards and timelines. *Deal with customers in a friendly and professional manner. Examples of calls are: Customers calling to report faults or enquire about repair status. *Work with all external and internal customers in a professional and efficient manner. Examples include: ensuring correct invoicing and responding to customer queries. *Work with sales colleagues to provide customer information when required. *Accurately record customer information on the Service database. *Ensure all repairs and printer swap out agreements are shipped and repaired on time. *Deliver a first class customer service to all customers in a professional manner, and provide effective support and management of customer complaints. *Ensure clear and concise exchange of information with all relevant departments. Qualifications *Fluent English plus fluent spoken and written German language skills. *Previous customer service/administration experience, preferably within a business to business environment. *Essential to have good working IT skills - Experience of using an in-house database and MS Office packages is essential. *Professional, articulate, good verbal communication. *Strong administrative and organisational skills. *Results-oriented with a can-do attitude. *Excellent time management and planning skills. *Team player who is supportive of others. *Able to work under pressure, manage key objectives and work to targets. *A completer finisher who delivers winning results. If you are interested please contact Claire on 01753 668840 or emailing your CV to firstname.lastname@example.org. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com
German Service Centre Agent An exciting opportunity has arisen for a German speaking Service Agent to join an International team based in Peterborough. The Department: The transformation of our business has seen us deliver a high-tech, high-touch experience for our customers. Now we're embarking on the next stage of our transformation programme. This is where we extend that approach to the wider business. In IT, it's all about investing in the technology that will power our growth and shape our success. It's about using that technology to build deeper customer relationships and create more personalised experiences. It's about constant innovation; being future proof. Key Accountabilities: *Manage all Incidents and Service Requests (including information, advice and access Requests) from assignment to resolution, ensuring correct classifications are used and escalate major Incidents that have the ability to impact the operation of the business *Ensure that all submitted Service Requests are processed prioritised, identifying what resources are required to fulfil them and communicating Service Requests that require other groups to be involved as required *Feed into the Incident templates, Knowledge Articles and Service Request Catalogue to ensure they are maintained and accurate Skills and Experience: Our ideal candidate will be an excellent team player with proven Service Centre experience. With a track record of demonstrating a service-oriented attitude along with the ability to balance competing priorities, you should be analytical and thorough with a structured approach. Fluency in German (and English ) is essential. You will need to demonstrate your experience of working in a Customer Services environment as well as excellent communication skills. ITIL Incident Management experience is preferred, although full training will be provided. If you are interested please contact Claire on 01753 668840 or emailing your CV to email@example.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com
Japanese speaking customer service adviser/sales representative - Manchester A leading business in the travel industry is looking for Japanese speakers with experience in the travel industry to join their growing team in Manchester. This is an exciting opportunity to work in an international business providing the outstanding customer service to international clients. Main responsibilities of the Sales Executive *Provide customer service via telephone and emails *Take the opportunity to turn every call into a sale *Upsale and cross sale *Help customers with cancellations and alterations queries Candidates must be eligible to work in the UK and have: *Fluent to native level in both written and spoken Japanese and English *Previous experience in a similar role or in the travel industry. *Excellent communication skills *Must be a team player with strong attention to detail *Must be energetic and flexible, with a commitment to working a variety of days/hours from, Monday to Sunday, 01:00am - 12:00pm Offering the fallowing package: *Excellent salary - £21- £23,000 per annum *Permanent contracts - 37.5 hours per week *Private pension scheme *Paid training induction *Paid holidays (20 days UK Bank holidays) *Extra days off for Japanese bank holidays (pro rata) *Group discount on holidays (after probation) *Work schedules 4-6 weeks in advance *Great Location
Japanese speaking Travel Service & Sales Executive (SMJM/335540) Are you a night owl with a keen interest in travel who is looking to be part of the growth of an exciting new project? After successfully building their Thai and Chinese teams a global travel industry specialist is looking to recruit for a number of Japanese speakers to continue their expansion into the Asian market. You will join a new Japanese team who will take service and sales enquiries from Japan. You will be familiar with travel booking systems and be passionate about delivering the highest levels of customer service. Your first few weeks will involve extensive training on their bespoke systems and you will find out their way of doing things as they pride themselves on delivering market leading customer service. Over time you will have the opportunity to step up and take a lead in the Japanese market. ***Please note this role is for night shifts only including weekends*** If you feel that you are suitable for the role and are available for an interview please send your CV to firstname.lastname@example.org Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.
I am currently working on behalf of a Global Financial Information Provider This organisation is continuously growing and they are currently looking for a number of Graduates to be part of their Information Analysis team . Be part of that expanding team, learn and develop your career. As a Graduate Information Analyst you become the essential liaison between sourcing data, clients and the software business. Graduate Data Analyst - Client Services Duties and Responsibilities As an Analyst your day to day tasks are varied and will be centred around sourcing data and providing excellent client service to a small portfolio of clients. After an initial excellent training period you will be given your portfolio of clients and will be responsible for • Data mining and sourcing of relevant real time and up to date Financial Information • Writing of scripts and data mining to always source the most up to date information • Liaising with clients both from the business and technical team in order to understand their business needs and objectives • Build relationships within the client business in order to ensure you remain the partner of choice • Regular product demonstrations and training • Escalation management and ensuring follow up and problem resolution • Conception and design of process flows • Long term projects to ensure the client gets the most out of the Products Requirements • Business, Finance, Mathematical, Engineering or Technology related degree. • Strong Technical Affinity and Interest • Excellent Excel Skills and Ideally some general VBA, Matlab or SQL knowledge • Practical experience in a client facing role • Excellent client facing skills • Fluency in English and German is essential • Proactive and results-oriented approach to work Interested? If you meet these criteria then please send your full CV via email to Emma Brady at email@example.com
Haben Sie bereits Erfahrung im operativen oder technischen Einkauf bevorzugt in einem herstellenden Unternehmen? Versuchen Sie immer, die besten Produkte zu den besten Preisen zu bekommen? analytisches Denken und Proaktivität gehört zu Ihren Stärken? Sprechen Sie fließend Deutsch und möchten aber auch Ihre Englischkenntnisse nutzen? Dann sollten Sie unbedingt weiterlesen, denn dies könnte Ihre Traumstelle sein! Für meinen Kunden im Umkreis von München suche ich eine/-n Operativer Einkäufer (m/w) Verantwortungsbereiche: Recherche und Planung des Produktionsbedarfs im hauseigenen ERP System Implementierung und Realisierung von Warengruppen- und Lieferantenstrategien Termin- und Bestellkoordination sowie Verfolgung Eigenverantwortliches internationales Lieferantenmanagement und -analyse Datenpflege und Reklamationsbearbeitung Zusammenarbeit mit verschiedenen Sachbereichen Ihr Profil: Erfolgreich abgeschlossenes technische oder kaufmännischer Ausbildung, idealerweise zum Industriekaufmann oder Mechatroniker oder Studium im Bereich Mechatronik, Logistick oder ähnlichen Mind. 1 Jahr Erfahrung im industriellen Einkauf , Logistik, Disposition oder Materialwirtschlaft Fließende Deutsch- und sehr gute Englischkenntnisse, Italienisch oder Schwedisch wünschenswert Sehr gute MS Office und ERP Kenntnisse Herausragende Verkaufs- und Kommunikationsfähigkeiten Technisches Verständnis und Interesse Warum Bewerben: Attraktives Gehalt Internationales Umfeld mit engagierten Mitarbeitern Flache Hierarchien Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf in Word Format in Englisch zusammen mit Ihren Zeugnissen an Manuela Ziegleder, firstname.lastname@example.org Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung. Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist. Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de .