Euro London Appointments are working exclusively with a global organisation who support thousands of franchisees of a global chain and household name. This role will allow a techie with fantastic customer service and Dutch language skills to see how the operations of a global franchise work. Despite the size of this organisation, you will work to core company values to ensure efficiency and consistency in your work. This is an open culture where the contribution of the individual is highly valued. The ideal candidate will: - Be fluent to native level in Dutch - Be fluent in English - Have worked in the retail sector - Be computer literate/possess good technical knowledge (MS Windows, XP/7/Office and basic network support) - Be an effective communicator and happy to work on the phone - Have previous retail, customer service or contact centre experience - Additional European language skills or knowledge of POS highly advantageous You will be offering daily support to the franchises solving queries first time (as much as possible). Working to strict SLAs, you will offer high levels of support but will escalate issues where necessary. With an analytical approach, you will review feedback to ensure future satisfaction and pass this knowledge on to your colleagues. If you feel that you are suitable for the role and are available for an interview please send your CV to email@example.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.
My Client, a leading financial company is currently looking for an HR Specialist (Western & Northern Europe) with fluent English, Dutch for their office in Amsterdam . A hands-on, operational role helping create, develop and maintain HR practice, philosophy and procedures. HR Specialist (m/f) Amsterdam Your role as an HR Specialist : · Provide all aspects of HR administrative support to assigned business areas · Support recruitment activities. · Preparing, maintaining and updating reports, personnel files and records, including reference letters · Participate as an active member of the HR team, in relation to project work etc. · Deliver a consistent and high quality HR transactional service. · Running different HR processes, such as work-time registration and preparing payroll · Coordinating in-house and off-site trainings, including follow up and assessment · Assisting with implementation and development of procedures and policies Your profile : · Fluent in Dutch and English, advanced German and / or Swedish is an advantage · Either a degree in Human Resources or Business Administration / other HR related Qualification and some work experience in the Netherlands or with the Dutch market · Practical experience in personnel management · Understanding of Dutch labour law · Basic knowledge of Human Resource Management Systems, e.g. Taleo, Peoplesoft · Excellent knowledge of MS Office · Excellent communication and negotiating skills, client orientation · Integrity, confidentiality, flexibility and resilience · Strong initiative and a high level of common sense are required to be successful If you would like to become an HR Specialist and for further information, please send your CV in English and salary expectations directly with the reference to Silke Kiessig: . All applicants must be eligible for, and have valid documentation to work in The Netherlands. Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your express permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de