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  • A leading global Asset Management firm is immediately hiring a Client Relations Associate to join its Institutional team. The purpose of this role is to support the Client Relations Advisors in servicing Institutional clients, primarily in the Insurance business, as well as supporting business development efforts with clients and prospects. Responsibilities: The Associate coordinates all client activity and provides the central point of reference for internal and external contacts associated with a client relationship. Associates are in constant communication with clients and various internal departments to ensure client expectations are met or exceeded-they are the advocates for the client. This includes building effective and trusted relationships first and foremost with their Advisors, but also with portfolio management, operations and client reporting, legal and compliance, among others. Associates are responsible for handling all client, consultant and prospect requests specific to the relationships to which they are assigned. This includes, but is not limited to: - Acting as first point of contact for all client enquiries and collaborating with colleagues in other departments to successfully resolve them (including product/performance/market related queries; operational issues; legal amendments; billing queries etc) - Partnering with an Institutional Advisor to ensure strong client relationships built on trust as well as helping to build advocacy with prospects - Coordinating and overseeing client service and prospecting materials such as presentations for meetings, RFPs, ad hoc reports and general correspondence - Overseeing the new account take-on process including coordination of legal, portfolio management and operational items with the relevant internal departments - Facilitating contributions to and withdrawals from client portfolios - Maintaining client files and CRM system/databases (Salesforce) Skills/Experience required: - Fluency in English AND one of German, Swedish, Spanish, or Italian - Must be a team player and work well with Advisors, Associates and other members of the client group - Undergraduate university degree. Financial/economics background is desirable - Candidates should have an interest in the financial industry and be bright, energetic with a can-do attitude - Work experience ideally within client relations and/or client servicing/account transitioning team within asset management is preferred - Strong time management and organisation skills with the ability to handle multiple tasks, work under pressure and prioritise in order to meet deadlines - Motivated, dynamic self-starter, willing to take ownership of work and ability to handle assignments and projects with minimal direction - Good communication skills (verbal and written) and a supportive, persuasive telephone manner with clients - Strong analytical and numerical skills; detail-orientation - Must be professional, courteous and flexible at all times - Ability to interact with senior management and to handle confidential information - Candidates should be proficient in Microsoft Word, Excel and PowerPoint This is an immediate hire so apply now in order to be considered. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.

  • Your friends describe you as real hunter? Do you have experience working as a Sales Manager in a Software environment? This could be the job for you; On behalf of an international client we are looking for a: Sales Manager Licencing  Spanish & Italian (M/F) Location: Munich Job Description ·         Responsible for Regional sales in the printing software environment for Spain & Italy ·         To continue and enhance sales by existing customer base ·         To source new customers, initiate sales and develop good relationships with all customers ·         To initiate, support and complete the entire sales cycle ·         Convert leads into sales and understand the customer needs ·         To meet/exceed the relevant territory’s commercial sales targets ·         Provide clear and precise management reports Your Profile ·        Fluent in English, Italian and Spanish (all three a must) ·         3+ years of sales experience in a software environment ·         Ability to effectively influence and communicate cross-functionally ·          Ability to build relationships offering a consultative sale to clients and partners ·          Proven track record of reaching and exceeding sales revenue goals ·         The position requires  travel and work abroad (up to 30 %)   Your benefits ·        Career development opportunities ·        Varied, challenging and exciting tasks in a competitive industry ·        Opportunity for independent work ·        A dynamic  working environment within an international team If you would like to apply for this exciting opportunity then please forward your CV in Word format to Luisa Gröger (l.groeger@eurolondon.de) All applicants must have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission.  We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client’s requirements. To enquire about other vacancies please visit our website at www.eurolondon.de

  • Are you a CRM Specialist or Systems Administrator with a desire to make a big impact at a market leader ? If so, our client, an entrepreneurial, international property investment specialist based in West London needs to swiftly find a highly motivated CRM Systems Specialist to be responsible for supporting the development, implementation and roll-out across the UK branch and Europe of a new CRM system. Working in a collaborative, open environment in West London, you will take ownership for leading the sourcing of our client's new CRM system, supporting the development team in close liaison with the Sales and Marketing teams. Your focus will be to support the end-users addressing functional issues, reporting processes training and ensuring data integrity. As an advanced level CRM systems administrator with at least one prior experience working to implement new CRM systems you're comfortable in a sales environment but able to collaborate with Digital and Development specialists. Responsibilities *Acting as the system administrator lead for CRM Platform issues and performing end-user administration tasks, providing 1st line support and troubleshooting on issues with the platform and third party tools. *Maintaining CRM contact data records or the organisation, overseeing data cleansing and looking for ways to continuously improve the functionality and accuracy of the data held within it , collaborating closely with the Sales team. *Owning , developing, and executing the technical roadmap for CRM, working closely with the system's users. *Increasing the use of the CRM through user engagement , developing CRM workflows to support business processes , extracting data, producing tailored reports and responding to other team member's requests. *Providing CRM training to staff on an on-going basis. *Working with the team to plan and implement mid-to-long term strategy to improve the use of software across all business units. Requirements *Prior Salesforce CRM experience in at least one professional experience. Ideally experienced with the PropertyBase Salesforce CRM , but not essential. *Experienced in leading CRM Implementations, managing projects from planning to completion. *Ability to migrate data in future from an existing SalesForce hosted Property Management solution. *Proven ability to develop clear understanding of stakeholder's needs and incorporate them in to processes and solutions. *Proven experience of analysis , extraction and translation of complex data. *Business requirements gathering experience. *Experience in data manipulation and cleaning. *Strong interpersonal skills to influence, persuade and encourage CRM end users. Proven ability to develop clear understanding of stakeholders' needs and the capability to incorporate them into processes and solutions -Effective change facilitator who thinks innovatively and acts decisively around process improvements & efficiency, adapting positively to challenges -Excellent attention to details with the ability to work methodically and to deadlines -Ability to configure, create dashboards and reports as well as managing user settings including hierarchy management -Strong interpersonal skills with the ability to influence, persuade and encourage -Flexible & adaptable to varying needs, with ability to prioritise tasks & workload *Strong Excel skills *Fluent English with excellent written and verbal communications skills. Other European languages such as German, French, Spanish or Italian would be beneficial but not essential. In return our client can offer excellent career progression in a niche , specialist company with a fun and creative working environment where the ability to take initiative is highly valued.

  • Are you passionate about Pre-Sales ? Do you enjoy understanding customer's commercial and technical challenges to provide solutions and have a direct impact on their success on their business? Do you have a passion for working with the latest cutting edge technologies in the online media and video technology sector? If so Euro London Appointments may have the ideal opportunity for you! Our client, a renowned and innovative online video and media company expanding globally is currently looking for a talented Pre-Sales looking to continue their career in the Digital Media /SaaS sector , assisting some of the worlds most well known online video publishers. The position The pre-sales engineering position consists of providing customers and sales reps with products and/or solutions advice during pre-sales discussions. You will have strong technical skills combined with excellent technical acumen. You will be involved in answering complex questions on functionality and usage of the product to solve sales support problems, performing product demonstrations, installation support and post-sales consulting across the UK and Europe. Responsibilities *Owning the technical communications with customers through the delivery of pre-sales and product demonstrations. *Developing an in-depth understand of the customers technical environment, business challenges and requirements to enable you to best explain how our client's solutions could benefit them. *Propose, design and create custom prototypes, demos, POCs based on client's specific use case and translating this internally into product feedback. *Sales support with RFIs/RFPs and providing responses to technical enquiries. *Working with senior leadership at client sites and internally to make sure their technical and business needs are met. *Cross functional collaboration internally ( Sales team, Product team, Professional services) *3rd party development agencies and vendor collaboration. *Continuous relationship development at the implementation level within each client relationship. *Regular travel across the UK and Europe to client sites. Qualifications and skills *At least one significant pre-sales or technical sales role, ideally in the digital media or video content delivery fields. Any experience in the Digital Marketing, CDN and Encoding software sectors is also very valuable. *Demonstrated ability to multitask and prioritise across a wide range of accounts *The ability to present to both technical and non-technical audiences, explaining complex aspects of product functionality and usage and solving sales support questions. *An ability to listen to customer's needs and handle objections with insight and understanding. *Strong presentational and communications skills are essential. *Comfortable working with all levels of clients from junior to very senior. *Strong familiarity with HTML, HTML5, JavaScript, CSS, iOS/Android/MAC/Windows/Apple( background hands-on experience and ability to understand code) *Hands-on approach to problem solving and finding solutions. *Fluent English and ideally another a European language with Spanish or French as preferences. Other Western European languages are beneficial. *Experience developing technical solutions. *Experience working with OVP and /or Mobile solutions. *Willingness to travel. In return our client can offer excellent training and a stimulating career path in a world leading online video development company , constantly developing new video and cloud based solutions at the forefront of the online media industry. A competitive salary accompanies the role for the selected candidate

  • Are you a Italian speaker looking for an entry level position in the Translation industry? Calling all avid gamers- this could be your dream role. I'm working alongside one of the industry leaders in the Gaming Industry to onboard a Italian speaker for their Windsor office who is keen to shape the publication of content for the Italian market. A fantastic opportunity to work in a creative environment with the added bonus of a casual dress code at work and exclusive access to company event days for game launches. Your main duties will include (but are not limited to): *To quality test software before release *To ensure in-game language quality adheres to internal criteria *To screen all software related materials in test *To provide translation of in-game text company content into Italian *To test or evaluate software as and when required Skills required: *Fluency (both written and spoken) in Italian to mother tongue standard *Excellent command of both written and spoken English *High level of competency in working with computers and particularly MS Office *Education to degree level *Previous translation experience preferred but not essential *Personal interest in games and understanding of gaming terminology preferred but not essential What they can offer you: *Your big break in the translation industry *Experience with a globally recognised company *Paid overtime at time and half *Excellent and exclusive company benefits: including pension scheme, optional private healthcare, parking permits, fitness allowance scheme, life assurance, childcare vouchers, eye care vouchers and ride-to-work scheme *Free refreshments This is an exciting permanent opportunity beginning immediately. If you are currently available and have the required skillset please send your CV in word format. Thank you for your interest in Euro London Appointments. Please be advised CV's will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

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