Well known and well established comparison site, specialising in Ferry and Cruise travel is looking for Fluent/Native German OR Italian OR French OR Polish speakers with contact centre experience, to join their expanding team as Customer service executives. We are looking for people who are motivated ,and looking for the right company to kick start their professional career using their customer service skills and German speaking, writing skills . The company is providing excellent progression opportunities. Therefore we are looking for the right people to join our team in ensuring the needs of customers and clients are met. Progression would be along the lines of customer adviser -team leader-management roles for those who are successful in the role .Based in the very heart of London. The new spacious offices in Victoria provide a very friendly work environment. Salary: £19,000 to £21,000 and Excellent benefits to be introduced shortly Location: Victoria the heart of London and we are looking for people with top customer/client service. Working Hours: For starters will be 08:00 am till 17:00 pm Monday to Friday, shift work will be implemented (Early and late shifts) No night shifts The role *You will be required to meet customer and client needs on a daily basis *Resolve issues and deal effectively and professionally with customer complaints and in general customer feedback *Provide excellent customer service *Carry out administrative duties on a daily basis Skills required and previous experience *You will be successful in this role if you have a strong can do attitude, and enjoy working within a large team. *We want candidates who are success driven; this role has excellent progression opportunities. *As the successful candidate you will have previous customer service experience, dealing with these over the phone, e-mail and live chat. *Being a good communicator is a great skill to have, due to the nature of this role and dealing with customers on a daily basis. If you are interested in the travel industry, this is a great way to mix and socialise with team members from all backgrounds. The company is expanding and the team is getting bigger everyday. Be a part of it NOW!!! If you feel that you are suitable for the role and are available for an interview please send your CV to email@example.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.
Multilingual Customer Service Advisor. Immediate start!!!!!!! This is a great opportunity for a German/French/Italian/Polish and Danish speaker to join a fast growing company leading the travel industry and based in central London. We are looking for an enthusiastic and self motivated individual looking for an opportunity to progress in their career and previous customer service/reservation experience in a contact centre environment. Duties: *Been a first point of contact for clients looking to book the best holidays of their life. *Deliver an outstanding customer service experience to their clients over emails and phone calls. *Be an ambassador of the company and making sure that the customer experiences the best service ever received Requirements: *Fluency in both written and spoken English *Fluency in one of the following languages: Italian/French/German/Danish or Polish. *Previous customer service or Reservation experience in a contact centre environment. *Experience or knowledge of the travel industry. If you feel that you are suitable for the role and are available for an interview please send your CV to firstname.lastname@example.org Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.
This role involves a lot of contact over the phone as you will be using your excellent language and communication skills to sell tickets to a conference the client will be holding. So a little more information about the role: *Contacting old and excising clients and selling them tickets to the conference * Responding to clients questions about the conference via email and telephone * Increasing new business through research *Well established leading global conference based in Central London *Part time- 3 days a week *It is a 3 month long fixed term contract For this position you would ideally need to be: *Fluent to a native level in: Polish *Fluent level of English *Fantastic communication skills * Strong negotiation skills * Sales Driven *Keen to use language skills in a working and professional environment