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  • French Customer Support Specialist Surrey/Berkshire How about combining your passion for languages, with your exceptional customer facing skills and using them in a professional environment, with a global leading eLearning company; that invest in its people and their career advancement? Joining the team in Surrey (office location moving to Berkshire later this year), you will be providing support to existing partner relationships across France, to secure renewal and growth. This job role is specifically geared toward administrative and tactical aspects of the relationship between the client/partner and the business. You will perform administrative tasks, including, updating databases, providing reporting, scheduling projects and tracking work. Naturally, you will be providing a high level of Customer Support to internal and external customers by identifying and responding to their needs in a timely and efficient manner. We are seeking applicants with: Fluency in English and French (spoken and written). Educated to Degree level (or equivalent). Excellent customer service skills, with experience from a client services environment. Ability to exercise tact and discretion in client/partner relationships. Excellent time management and organisational skills; and ability to perform under pressure. Self-directed work habits with sense of personal responsibility. Excellent, problem solving and analytical skills. Professional manner with strong interpersonal skills; a team player and a relationship builder. Ability to work, network, interact and support effective partnerships in a virtual manner with key groups and individuals. Excellent reflective listening skills. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Calling all translation project managers! Are you keen to work in the translation industry? Would you enjoy managing translation projects in a well established LSP at the forefront of their field? Then read on: My client is looking for a Translation Project Manager on a permanent basis to support their team in Surrey. An excellent opportunity for either experienced or entry level project managers. In this role, you'd be required to fully manage selected translation projects alongside a supportive and close knit team. This role requires precision and good communication skills, and as part of the job, you would be utilising CAT & translation memory software to achieve a high quality end product for their clients. If you have a great attention to detail and great organisational skills, this could be the role for you. Knowledge, Skills & Experience * English to mother tongue level, with good verbal and written command of the language * Fluency in French or German desirable but not essential * Translation experience within any sector, and education to degree level * Previous experience with CAT tools and translation memories * Good working knowledge of Microsoft Office * Excellent communicator and team player, who can prioritise and organise personal workload This is an exciting permanent opportunity beginning immediately. If you are currently available and have the required skillset please send your CV in word format. Thank you for your interest in Euro London Appointments. Please be advised CV's will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • A translation company are looking for a trilingual speaker of English, French and German, to join the team as a Translation Project Manager. Located in Guildford, the office is a short walk from the charming River Wey. Your primary role will be to oversee and manage translation projects. This will involve liaising with clients, sourcing translators and delivering the final project. As the role involves client contact, you should be comfortable in a client-facing position as well as happy working with translators. You must be a native-level English speaker with fluency in French and/or German and educated to degree level. Ideally you will have a background in translation and be someone who constantly strives to provide excellent customer service. If you are looking to get started in the translation industry, or to build on your translation project management experience, this could be the role for you! If this is what you are looking for and you have the required skillset please call Rachel on 020 7029 3799 or email your CV in Word format to r.priseman@eurolondon.com. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application, however due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Dutch First Line Support Surrey Excellent opportunity to join a dynamic, International business, using your passion for languages and IT! The Technical Support Team provide first line and second line support to customers who are experiencing technical issues on a first contact basis, wherever possible. Providing inbound technical support via phone and email, in accordance with SLA's, updating Salesforce with accurate information. Supporting internal team with the testing of products. Perform Outbound courtesy calls to customers as required. We are looking for candidates with: Fluency in Dutch and English (both spoken and written). Knowledge of Windows Operating Systems. Ability to work under pressure and deliver results. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Dutch First Line Support Surrey Excellent opportunity to join a dynamic, International business, using your passion for languages and IT! The Technical Support Team provide first line and second line support to customers who are experiencing technical issues on a first contact basis, wherever possible. Providing inbound technical support via phone and email, in accordance with SLA's, updating Salesforce with accurate information. Supporting internal team with the testing of products. Perform Outbound courtesy calls to customers as required. We are looking for candidates with: Fluency in Dutch and English (both spoken and written). Knowledge of Windows Operating Systems. Ability to work under pressure and deliver results. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • German speaking Customer Service Agent Surrey (temp to perm) On behalf of our client, we have a fantastic opportunity for a German speaker to join truly international company. This great (temp to perm) opportunity offers you a variety of tasks in a truly exciting and international environment. You will be working in a beautiful office in an easy to reach location for a well known company specialising in the pharmaceutical sector. Our client is looking for a candidate who is fluent in English and German and comfortable speaking on the phone. Please note- this is NOT a sales role. Tasks: *First point of contact for non technical questions *Resolve customer issues and questions *Communication between departments; sales, logistics, fincance and more *Develop relationships with key customers *Always ensure that the customer is happy *Database entry Experience: *3 years experience within a customer service role *Fluent in German and English *A Bachelors degree *Experience within the pharmaceutical or medical sector is needed *Awareness of customer service principles and practices *MS Office knowledge is expected *Experience within ERP and SAP *Advanced Excel knowledge Skills: *High attention to detail *Good telephone manner *An interest in customer service tasks This company offers you a really great work environment in a great location with reasonable working hours (37 per week, Monday to Friday) and the possibility to stay long term. They are truly international and you will be able to speak German and English on a daily basis. When going permanent you can expect a salary of up to 31k p.a. If you would like to apply, please send your application in Word Format to Josephine Gogler: j.gogler@eurolondon.com mentioning the reference: WNJG_GermanCS_Surrey Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at eurolondon.com

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