Dutch speaking Travel Customer Services - Ashford - £28,000 excellent benefits We have an exciting new role as part of a growing International Customer Service team based in Ashford, Kent. The role will initially be on site for 3 months during the training and induction period and later will become a hybrid role, 1 week on site, 1 week home based. Working within the travel industry for this well respected consumer brand you will be working on a B2C level with customers requiring assistance in Dutch. We are looking for articulate, energetic and enthusiastic customer service professionals with a passion for delivering great customer experience and an ability to positively interact. Some of your key duties: * Provide customer service solutions for all contacts via either phone, email, social media or other contact channels * Consistently strive to meet or exceed defined performance expectations as set by management, delivering a consistent brand experience during all customer interactions. * Inspire loyalty and build rapport with our customers and business partners through a personalised and efficient service driven by the customer needs. * Manage time effectively and prioritise * Provide a seamless customer experience through effective use of systems information and tools. * Demonstrate drive and satisfaction to offer optimal customer service levels. * Actively participate in company initiatives, training and events. * Take ownership of personal development while aligning with team priorities and company goals. * Working as a team player striving towards the same goal. Skills required * Strong customer service and communication skills - listening, written, verbal, etc. * Active listening, appropriate conversation pace, problem identification, judgement and resolution. * Demonstrate empathy, self-awareness, cultural sensitivity. * Ability to customise generic information. * Strong web-based navigation and IT skills. * Bi-lingual skills in Dutch and English * Availability to work shifts and weekends This role is to start ASAP and you are required to be in commuting distance of Ashford or available to relocate closer. All candidates must have the right to work in the UK to be considered for the role. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

Business Development Exec EMEA - French/German/Spanish £27K-£34K commission depending on experience - Leeds area ( hybrid/remote considered ) Reporting to the Head of Business Development, the Business Development Exec's goal is to maximize efficiency, develop the business through new business acquisition and (prospects) and increase sales revenue through direct contact with existing customers (up/cross selling). Duties and Responsibilities Key Account development with new products (cross selling) and developing prospects to customer through visits, prospecting and exploiting sales leads to their maximum working alongside the Head of Business Development Manager. Development of company sales in assigned territories to maximum levels and the achievement of monthly, quarterly and annual sales targets. To visit Clinics, Universities and hospitals personally on a scheduled call cycle of one to two weeks a month, as required by Head of Business Development. Travel to attend regular meetings in the assigned territory if required, working closely with marketing and management. Establish and maintain contacts by phone on a daily basis following a European Territory plan with existing, potential new customers. Achieving set KPI's Developing new business through client contacts and exploiting sales leads to their maximum. Retaining and developing clients Engaging in the company education workshops. Knowledge and Skills * Fluency in one of German/French/Spanish and English is essential * Ability to demonstrate a basic foundation of sales skills and understanding of sales process * Excellent customer service and support skills * Excellent organizational skills and attention to detail * Ability to effectively communicate, both written and verbal * Ability to cohesively work on a team * Ideally degree qualified Proven track record of Sales Clean driving license This is an exciting new role where you can use your languages and commercial knowledge on a daily basis whilst learning new skills within the healthcare industry. For the right candidate there is flexibility regarding the role, remote/hybrid/onsite can be an option with the first 2 weeks training to take place in Leeds as essential to benefit the new job holder. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

Inside Sales/Business Developement Exec EMEA - French or German £27K-£34K depending on experience - Leeds area Reporting to the Head of Business Development, the Internal Sales and Client Support is a combined role which involves qualifying new business to grow the market share via existing accounts by delivering product information and offering special promotions, In addition, the role will also include data analysis and specific Key Account Support by responding to inbound customer enquiries, supporting credit control and providing country-related administration working closely together with the Quality and Client Services Manager. The individual will maintain accurate database records in the Customer Relationship Management system (CRM) and coordinate with several departments within the company to handle general customer inquiries relating to sales. Duties and Responsibilities * Proactively contact accounts and prospects via telephone and email to introduce and sell products into existing and new accounts; * Generate qualified leads based on the strategy of the Head of Business Development; * Meet and exceed sales targets and monthly KPI's; * Increase sales and average order size by means of up-selling and add-on-sales; * Assisting Corporate and Europe Marketing with translations to support e-blasting campaigns; * Essential follow up on marketing campaigns and activities; * Input and maintain customer files and accurate database records in the Customer Relationship Management (CRM) software system; * Provide high level of customer service at all times and communicate with management the needs of the customer; * Participate in trade shows as and when required supporting Business Associates; * Assisting accounts team with debt collection, credit notes and overpayments; * Dealing with return product administration/complaints for relevant countries; Knowledge and Skills * Fluency in German or French and English is essential * Ability to demonstrate a basic foundation of sales skills and understanding of sales process * Excellent customer service and support skills * Excellent organizational skills and attention to detail * Ability to effectively communicate, both written and verbal * Ability to cohesively work on a team * Ideally degree qualified This is an exciting new role where you can use your languages and commercial knowledge on a daily basis whilst learning new skills within the healthcare industry. The role is office based, 5 days a week, at least during the training period that the successful candidate will greatly benefit from. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

Web Content & SEO Exec - up to £30K £6K-£10K bonus - West London We have an exciting new role for a start up company going from strength to strength looking to continue to build their Marketing team. Reporting to the Ecommerce Manager you will be responsible for the web content and SEO tasks. You will have basic HTML knowledge and have experience working on and with Magento (back end ) You will also have a solid knowledge of Excel and carry out your duties in a meticulous manner. Key responsibilities: * Ensuring the web product catalogue and content is up to date * Managing content of the product range within the website * Working closely with the marketing team to support continuous improvement of Ecommerce channels * Regular website audits to ensure that site is optimised and performing to its full potential. The role requires a near native English level, both spoken and written, as you will be dealing with content and working alongside the Marketing team. The role is to start ASAP.Interviews will be held onsite at their offices in West London. Don't delay, apply today for this great opportunity. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

Customer Export Administrator - fluent Italian/English- Kirkby in Ashfield £27,000-£36,000 benefits Our client, is a global leader providing luxury textiles to the European and global markets. Their successful export department, is looking to appoint an experienced Customer Service Exec with fluency in Italian and English. Ideally, the role will suit a graduate with 2-3 years office B2B commercial experience, although graduates with the right skills will be considered as full training is provided. Reporting to the Export Sales Manager you will form part of a thriving international team working in a dynamic multinational environment. Core Responsibilities: The role is to provide full administrative support to overseas agents, distributors and customers. This involves dealing with a wide variety of customer enquiries, order processing, quotations, dispatch and all aspects of customer service. In addition, will you be expected to translate company literature into your mother tongue. You will have excellent PC skills and have the ability to prioritise tasks offering optimum levels in customer service in a timely and effective manner. Required Skills: Equally as important, you will have a professional and mature attitude and the capacity to effectively resolve customer queries using initiative. It is essential to speak high level business fluency in Italian and English . Additional languages will be a distinct advantage. Translation skills are also required as this is an important part of the role. This is a fast paced environment and candidates must be highly organised with great attention to detail and be able to work to tight deadlines. A strong work ethic is essential. Core hours of work are Monday-Friday, 8:00am-5:30pm. The role is on site Monday-Friday as training and development is key. For a more detailed job spec and more information on the role and company please email me your CV asap on the email provided. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

Digital Marketing Executive - German £35K-£40K - London / Hybrid 3 days a week office based Our client, a London-based market research agency offering both qualitative and quantitative research services with a focus on quality and client service. They are seeking to appoint a confident and enthusiastic person to work as a Digital Marketing Manager for their growing team. Your primary objective will be to help to maintain and develop the organisation's digital marketing strategy, including the company website/blog, presence on social media (LinkedIn, Facebook, Instagram and Twitter), emails to clients and respondents, and pay-per-click advertising (Google, Microsoft and Facebook). The role is exciting opportunity for the right candidate, helping to build a successful business through account development and management. The role offers opportunities for rapid development and advancement. Key responsibilities will include the following: * Website enhancement and monitoring, including both on-page and off-age and SEO for two websites. * Social media activities and monitoring. Develop regular programme of LinkedIn posts (possibly working with external agency) and grow number of LinkedIn followers. Develop regular programme of non project related Facebook and Instagram posts for our clients and research participants. * Email campaigns development and monitoring. Develop a programme of regular email marketing to respondents to keep them engaged. Record hard bounces and remove from panel (after trying text message to ask if they want to sign up again). * Pay-per-click (PPC) advertising monitoring and optimisation. Review performance of Google/Microsoft ads for fieldworkhub.com and Facebook/Instagram ads for myfieldworkhub.com. Test whether Twitter, TikTok and/or Snap enable us to reach different demographics and/or achieve lower cost per panel application complete. Key qualifications It is essential for candidates to have proven high level writing ability, demonstrating this via previous employment or through further education qualifications. The role will entail, weekly blogs and web content writing. * Previous experience of digital marketing and a hunger to learn more * Educated to degree level or equivalent * Excellent oral and written communication skills * Experience in Wordpress/SEO is essential along experience with Social media and Google anyaltics. High level fluency in both German & English, both written and spoken. This is essential as high level writing content is key to the role. This is an excellent opportunity to work for a growing and expanding global organisation where your input will have an impact on the future shaping of the organisation and can offer development and progression. The role is to start ASAP, based a few minutes away from Kings Cross. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

Digital Marketing Executive - German £35K-£40K - London / Hybrid 3 days a week office based Our client, a London-based market research agency offering both qualitative and quantitative research services with a focus on quality and client service. They are seeking to appoint a confident and enthusiastic person to work as a Digital Marketing Manager for their growing team. Your primary objective will be to help to maintain and develop the organisation's digital marketing strategy, including the company website/blog, presence on social media (LinkedIn, Facebook, Instagram and Twitter), emails to clients and respondents, and pay-per-click advertising (Google, Microsoft and Facebook). The role is exciting opportunity for the right candidate, helping to build a successful business through account development and management. The role offers opportunities for rapid development and advancement. Key responsibilities will include the following: * Website enhancement and monitoring, including both on-page and off-age and SEO for two websites. * Social media activities and monitoring. Develop regular programme of LinkedIn posts (possibly working with external agency) and grow number of LinkedIn followers. Develop regular programme of non project related Facebook and Instagram posts for our clients and research participants. * Email campaigns development and monitoring. Develop a programme of regular email marketing to respondents to keep them engaged. Record hard bounces and remove from panel (after trying text message to ask if they want to sign up again). * Pay-per-click (PPC) advertising monitoring and optimisation. Review performance of Google/Microsoft ads for fieldworkhub.com and Facebook/Instagram ads for myfieldworkhub.com. Test whether Twitter, TikTok and/or Snap enable us to reach different demographics and/or achieve lower cost per panel application complete. Key qualifications It is essential for candidates to have proven high level writing ability, demonstrating this via previous employment or through further education qualifications. The role will entail, weekly blogs and web content writing. * Previous experience of digital marketing and a hunger to learn more * Educated to degree level or equivalent * Excellent oral and written communication skills in English and German * Experience in Wordpress/SEO is essential along experience with Social media and Google anyaltics. High level writing skills in both English and Germant is key to the role. This is an excellent opportunity to work for a growing and expanding global organisation where your input will have an impact on the future shaping of the organisation and can offer development and progression. This is an autonmous role within a small growing company where you will be responsible for all of the Marketing. The role is to start ASAP, based a few minutes away from Kings Cross. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com