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German speaking Client Trainer

The company in question has been well established and is currently taking its market by storm!

Their team of developers works tirelessly to upgrade the products and sales teams exceed their sales targets, hence why they need more people to strengthen their customer success teams and ensure the clients get the most of their software.

Your main duties will include on boarding new clients, familiarizing them with the software, training new users, answering their queries and helping them out through their journey.

We are looking for energetic, passionate individuals and if you have the following, we definitely want to hear from you:
Fluent to native level in: German
1-4 years of software training, on boarding, account management or customer support experience;
Strong relationship building skills;
Strong work ethic and drive.

What's in it for you:
Competitive salary;
Bonus;
Private healthcare;
Pension scheme;
Clear career development plan;
Fruit and snacks (a lot of them!);

Berater

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Alex Poyot

Team: Temporaries & Contact Centre Divisions

I specialise in: Temporary Recruitment

Languages: Spanish & French

I’ve been at Euro London since: 2015

About me: I'm a keen footballer and I enjoy learning languages. One thing I love about my job is surprising people - especially when I switch from English to Spanish. My colleagues' reactions are priceless.

If I were a famous person, I would be: Tony Stark (Iron Man)

Fun Fact: I have taken part in the Running of the Bulls at the Festival of San Fermin in Pamplona.

More

This job has now been filled but you may be interested in:

 
  • ***All applicants must be eligible to work in the UK*** Responsibilities: *Meet and exceed targets and KPIs as set by your line manager *Manage the retention of existing customers and upsell products as appropriate *Making a minimum of 10 calls per day; following up on all enquiries; inbound, email and web *Generates new leads through cold calling and contacting leads from events as well as a database of contacts provided *Building strong customer rapport through a high quality of written and oral communications and by demonstrating excellent product knowledge *Completing all required administration and recording of sales through CRM system and other business systems *Building strong relationships with team members and providing flexible pipeline support *Effectively managing your lead pipeline in accordance to quality procedures; meeting KPIs *Build on customer relationships and create referrals from existing customers base *Win and recapture customers lost from the CRM database *Deliver sales presentations, both face-to-face and virtually to demonstrate how company's products can effectively improve student levels of attainment *Keep up-to-date with developments within the K-12 sector that directly relate to company's products and their position within the sector *Provide quotations and complete admin tasks related to the sale *Occasional attendance at exhibitions and conferences *Other duties may be assigned Requirements: *Minimum of 2 years experience working in a B2B sales environment *Experience of outbound calling and consultative selling *Excellent interpersonal, communication skills *Excellent time management and organisation skills *Competent computer skills / knowledgeable in MS Word, Excel and PowerPoint *International market knowledge *Fluent in English and Mandarin oral and written