Diese Stelle ist nicht mehr verfügbar.
Sie können ähnliche Vakanzen anzeigen oder E-Mail Benachrichtigungen für diese mit den unteren Buttons aktivieren

Mandarin speaking Application Support Analyst-Night shift

We are looking for a Mandarin speaking Application Support Analyst to work in Central London, 40 hours a week, nights shifts, working hours: 5 out of 7 days a week, 15:30 to 00:00(extra £20 allowance per shift), or 23:30 to Fri 08:00(extra £40 allowance per shift) with 1 hour break. You will be paid £28k basic salary and £20 or £40 allowance per night shift.

What you will be doing:
*Proactively monitor the production services.
*Provide first line support to customers.
*Assist in the creation of a knowledge base to mitigate the number of escalations to the second line team.
*Work with the Client Delivery team to ensure that they have satisfied all pre-production checks/tests before they are released into production.
*Work with the QA team on a rotational basis to assist with quality assurance cycles and to obtain pre-release knowledge of new releases.
*Work with the UAT team to test new clients to agreed standards during the on-boarding process.
*Work closely with internal project staff to ensure that all production requirements are flagged and dealt with during customer on-boarding, ensuring smooth transition into production and to enhance the customer's perception and experience of the service.
*Work with, and communicate to, all customers and internal technical staff during implementations.
*Deal with service incidents that arise and work to achieve a positive outcome in the shortest possible timeframe.
Requirements:
*Good technical background. Most desirable is the experience of databases/SQL (ability to create and run own queries), MQ (any variant), SWIFT, ISO15022, ISO20022, FIX, XML, messaging authentication/ certification techniques and secure FTP environments.
*Application support and operations in a client facing, financial environment.
*Experience of project delivery life cycles, in accordance with industry best practice. An understanding of ITIL is beneficial.
*Knowledge of Salesforce is an advantage.
*Fluent in Mandarin and English

If you think you have the right experience for in this role, please apply with your CV, email w.yang@eurolondon.com or call on 0207 029 3799. I look forward to hearing from you

Berater

image

Wendi Yang

About me: I grew up in Xi’an, a City in central China and moved to the UK to discover different cultures and experience the European lifestyle. Before moving to London, I lived in Liverpool for 2 years. I have worked in recruitment for over 3 years now and mainly focus on the Chinese Market. The reason why I love what I do? Recruitment offers a day-to-day challenge which makes you develop determination and mental toughness.

In my free time I enjoy going to the country side on long hikes or bike rides.   I also enjoy a cold beer on a sunny day.

Fun fact: I hiked up the Mount Hua, known as one of the most dangerous hikes in the world!

More

This job has now been filled but you may be interested in:

 
  • This company are an insurance company based in central London who are looking for a receptionist as well as PA to assist the Finance Director in diary management and other administrative assistance to his role. As well as assisting with the general running of the office. The duties include: *Provide assistance on arrangement of conference telephone calls and management of the relevant rooms. *Answer all incoming calls and handle caller's inquiries whenever possible, re-direct calls as appropriate and take adequate messages when required. *Greet, assist and direct visitors and general public *Assist the Financial Director in diary management and day to day tasks *Arrange travel plans and provide itineraries *Provide translations and summaries of documentations *Maintain an adequate inventory of office supplies and stationery, and order as required *Monitor the use of supplies and equipment *Coordinate the repair and maintenance of office equipment *Point of contact for Building's staff *Substitute PA to CEO or Chairman Required skills Fluent in Italian to a native level 2 years corporate reception experience essential This is an exciting permanent opportunity beginning immediately. If you are currently available and have the required skill set please send your CV in word format. Thank you for your interest in Euro London Appointments. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.