A leading global provider of financial technology services is currently recruiting for a French speaking Account Manager.
*Serves as main point-of-contact and undertakes responsibilities for the success of multiple client projects.
*Independently communicates by phone, email, or in person, to consult with and advise clients on workflow and project developments.
*Effectively recognizes, anticipates and manages clients' needs.
*Independently manage and host various online clients training per day.
*Monitors development and ensures project deliverable for the client are correct and timely.
*Responsible for development and increasing effective and positive relationships with clients.
*Ensures proper documentation for job pursuing and billing information is current and correct.
*Other duties as may be reasonably requested from time to time.
Knowledge, Skills and Experience:
*Fluent to native level in German
*2 years of work experience is similar role.
*WebEx and Salesforce experience is preferable.
*Ability to work under pressure and to prioritize tasks.
*Ability to multitask in a time-sensitive and deadline driven work environment.
*Excellent interpersonal and communication skills.
*Ability to listen and understand client's needs.
*Demonstrates service orientation with a desire to exceed customer expectations.
*PC proficiency with Microsoft Office and current web-related technologies.
*Ability to work within a team environment but also a self-starter.