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German Hospitality Agent

Fantastic opportunity has opened in the Customer Service team for the largest hotel chain in the world! If you are looking for a rewarding and ever growing career please read on:

Responsibilities:

* Being the first point of contact for customers via email and telephone

*Managing all customer needs and questions; resolving simple technical issues and forwarding customers queries to the significant teams where necessary.

*Reply to any customer complaints; making sure the highest levels of support and service are given to ensure a suitable solution.

About you:
*Excellent experience with Customer Care in an office environment or Hotel based experience

*Excellent written and verbal communication skills. Fluency in German needed

*Excellent written skills and excellent communication skills

*Able to take initiative

*Excellent eye for detail and good organizational skills

*Experience with Microsoft packages

This is a full time temporary position with massive potential to become permanent position!!

Berater

image

Alex Poyot

Team: Temporaries & Contact Centre Divisions

I specialise in: Temporary Recruitment

Languages: Spanish & French

I’ve been at Euro London since: 2015

About me: I'm a keen footballer and I enjoy learning languages. One thing I love about my job is surprising people - especially when I switch from English to Spanish. My colleagues' reactions are priceless.

If I were a famous person, I would be: Tony Stark (Iron Man)

Fun Fact: I have taken part in the Running of the Bulls at the Festival of San Fermin in Pamplona.

More

This job has now been filled but you may be interested in:

 
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  • Are you a fluent German speaker? Do you have a passion for customer services? Look no further! This could be your perfect new role! I'm working closely with one of the world's largest online gaming companies. Based in central London, they have an exciting new temp project lasting between 2 and 6 months. Successful candidates will be supporting online gamers from the German market. Are you curious how your day would be? You'll be challenged everyday! -You will be the master of this platform: Dealing with all queries, complaints and assisting the online gamers. -You will be dealing with customer on a daily basis and contacting them via different channels such as: Phone, E-mails and Media platforms. - You will be dealing with troubleshooting and player's deposit issues -You will be liaising with internal departments as well as external business partners. The ideal candidate will: -be fluent in English and German given the nature of this role -have previous experience in the gaming industry would be desirable -be an excellent communicator! This is absolutely key to this position given that you will be a customer service advisor. -have exceptional attention to detail, strong multi-tasking skills -have the ability to work in a fast paced environment while maintaining a high quality standard of work The important stuff!: Location: Central London Job status: Temporary - available for 2 - 6 months depending on the business needs Pay rate: £10.00 basic rate per hour Start date: 4th June 2018 Working hours: Full-time 40 hours per week. Evening and weekend work will be required so full flexibility is needed for this role! As this role starts in June I will be interviewing candidates and making offers over the next month! So please get in touch!! If you feel this is a challenge you're ready to accept and are interested to hear more - please send your CV in WORD format to c.grosvenor@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.