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German speaking Customer Service Advisor- Travel & Tourism

FANTASTIC OPPORTUNITY IMMEDIATELY AVAILABLE FOR CANDIDATES LOOKING TO WORK IN THE TRAVEL INDUSTRY!!!

Having recently moved into amazing new offices in the heart of London, our client an internationally renowned travel booking platform, are currently expanding their Customer Services division and we are looking for ambitious and energetic German speakers looking to join the company at a very busy and exciting time!

Initially this position will begin as a 6 month fixed term contract with a strong opportunity to convert to a Permanent contract at the end of the initial fixed term.

The main purpose of the role is to be responsible for overseeing all customer service and operational requirements for customers
You will be responsible for dealing with inbound calls and emails in your native language as well as providing further information re their travel plans as and when required.

Successful candidates will have at least 12 months of previous customer service experience having worked in a contact centre/office based Customer Services team or have worked in a fast paced hospitality/retail environment.

Due to the nature of the role, candidates must be able to speak, read and write English and German.

This company are currently growing through some very impressive expansion plans with 2018 being 'the year of the customer'.

If you are looking to use your language skills in a multilingual and a team focused, office based environment now is the time to apply for this fantastic opportunity!

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website

Berater

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Stacey Arnison

Team: Temporaries & Contact Centre Divisions

I specialise in: Recruiting for London based Temps and managing teams recruiting for London and Regional Temps and Permanent Customer Services and the Translation Division

Languages: English, Spanish & French

I’ve been at Euro London since: 2009

About: I have been at Euro London since I graduated from a Combined Modern Languages degree in 2009 and have worked my way up from a Temporaries Recruitment Consultant to Senior Manager of our Temporaries Divisions & Permanent Call Centre and Customer Services Divisions. I love to travel and my favourite type of holiday is hiking mountains in Canada. I have a lot to thank Euro London for as I also met my husband here!

If I were a famous person, I would be: Karren Brady – A successful business woman who achieves her goals through determination and hard work. A woman leading the way in a male dominated industry!

Fun fact: I have a 1st class degree in level one British Sign Language and I was a Lance Corporal in the Army Cadets at the age of 16

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