Team: Temporaries & Contact Centre Divisions
I specialise in: Permanent recruitment for multilingual customer support (B2B & B2C) and call centre positions in the UK and abroad
Languages: English & German
I’ve been at Euro London since: July 2014
About: I studied German & Politics at Sheffield University and on my year abroad I worked at an independent translation agency in Hamburg. After graduating, I joined Euro London Appointments and have experience in both temporary and permanent recruitment.
In my spare time I play rugby for Hammersmith & Fulham RFC, read sporting/political autobiographies and enjoy what London has to offer!
If I were a famous person, I would be: James Martin during his Saturday Kitchen Days because I would cook great food and meet other interesting people!
Fun fact: I once had trials for England American Flag Football
This job has now been filled but you may be interested in:
Do you speak English and Italian fluently? Do you pride yourself on providing excellent customer service and support? If so, we have just the job for you! We are looking for an ambitious and motivated Italian speaker to to join an award-winning agency in London to start immediately for a fixed term of 9 months. This role is for 35 hours per week and you will be part of the international panel support team. The office is based in Westminster, close to the river Thames and opposite the historic Lambeth Palace. It is just 5 minutes' walk from Westminster station, along a scenic route past Big Ben and the Houses of Parliament. About the Role: * You will be attending, following up, and resolving complaints and questions from both panel members, staff and third parties * You will be translating texts from English & Italian which will be used in communications towards the panel members, e.g. on the websites and in e-mail messages * You will be proofreading texts in English & Italian which will be used in communications towards the panel members, e.g. on the website and in e-mail messages * You will be responsible for detecting fraudulent behaviour to ensure a high quality level of research data * You will carrying out personal performance measurement, monitoring, and evaluation to improve the efficiency * You will be communicating solutions, successes, and opportunities to the Support Team Director The Ideal Candidate: * English at a native level of fluency * Fluent in Italian * Good decision-making, IT, and communication skills * Good people and interpersonal skills to build effective relationships with all levels of professionals within the company * Excellent client service attitude, calm and analytical * Ability to plan well and prioritize work * Attention to details and deadlines What they can offer you: * An immediate start date * 9-month contract per week to be worked between Monday and Friday, 9am-5.30pm * Early finish on a Friday and drinks with the team in the office! * £9.75p/h Does the role appeal to you? If this is exactly what you are looking for, please send your CV today! Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.