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I'm now working with a company promoting healthy lifestyle through their exclusive brand of products. The company is now seeking a fluent to native Italian and French speaker to join their small but successful customer services team. This company is currently enjoying a period of successful sales so you will be able to join this expanding environment. The company also provides a great work-life balance with working hours between 8.30am-5pm, Monday to Friday. Moreover you'll be entitled to an excellent benefit package which includes 25 days of annual leave, pension scheme, wellness bonus and gym reimbursement in addition to working in a friendly and collaborative environment. Your key responsibilities in this role would be: *To build relationships with customers and deliver the highest levels of customer service. *To answer mainly inbound calls and emails from your customers *To process orders and deal with order queries *To be able to help clients with questions on products, payments, order status *To support other team members and manager when needed Requirements: *Fluent Italian, French and English language *Previous experience with customer service *Excellent communication skills *Good attention to details and ability to build effective relationships with customers If you feel that you are suitable for the role and are available for an interview please send your CV in WORD FORMAT to email@example.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.
Swedish Speaking Customer Support Manager - Insurance My client is a well-known business providing insurance products in the UK. After their great success in this market they have decided to expand into the Swedish market and therefore they are now looking for a team leader to guide their customer support success. Working normal office hours Monday through Friday you will be working with a brand new team full of energy and passion for customer satisfaction in their lovely office in Haywards Heath. Duties: *Supervise and support eh team to make sure that the best service is provided at all time and helping the team reach the assonated targets. *Help the team priorities tasks and duties, being involved in training for new staff. *Maintain an excellent communication within the team to insure that everything is up to date with new products and procedures. *Complete quality audits to assure that high customer service standards are met. Making sure that customer's feedbacks are followed up and considered. *Set up and manage individual and team objectives and development plans. *Liaise with colleague across the business creating a good harmonization. Requirements: *Native level of Swedish in both written and spoken *Great communications skills in both English and Swedish *A minimum of 2 years of previous experience within insurance Package: *£27-£35K pa salary *25 days of holidays plus bank holidays *Private pension scheme. *Private life insurance *Child care allowance *Cycle to work allowance *Discount gym memberships and insurance. *Season ticket loan *Endless daily snacks and drinks *Monthly lunch and dinners on the company.
Are you looking to utilize your excellent customer service skills? Do you want to become a part of a growing team and make a true impact on the business? We are currently working with a distributor of high-end fashion products that can provide all of the above. In this role you'll be providing customer support and helping clients with phone and email queries regarding products and services. You will be also responsible for any cancellations or order amendments and making sure that all customer interactions are recorded accurately. Ideal candidate will: -Be fluent in English AND have fluent to native level of NORWEGIAN or SWEDISH or FINNISH or DANISH -Have previous customer service experience in similar environment -Have outstanding communication skills -Be able to work under pressure If you are interested please apply now. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com
Are you a Python , Java or Golang Software Engineer ? Interested in working with some of the latest Media technologies delivering video to millions of viewers worldwide daily ? Eager to develop your skills and learn new technologies ? If so, Euro London may have a fantastic Software Engineer opportunity for you with our client, a leading provider of online and cloud video technologies used by some of the world's largest media companies and serving over a billion video streams every month. Working within a small team for a renowned company you'll have a high degree of autonomy but also the chance to learn and improve new skills in a flexible working environment that encourages learning and career progression. Responsibilities *Taking ownership of a service from design to deployment *Taking into account scaling, cost and performance considerations when designing a service. *Staying up to date with developments and best practices within the technologies our client uses. *Working with Customer Support, Sales and Marketing and Account Management to respond to customer impacting issues *Working alongside other teams, including remote-based, to develop cross-project solutions and drive best practices across the organization. Essential skills and requirements *At least 2 years' experience developing in Java or Python or , ideally, Golang (Go) as a Software Engineer. *Experience in deploying software to Cloud services. *Experience working with best practices and testing with TDD and BDD. *Good understanding of HTTP. *Full lifecycle software development experience from design to deployment. *Articulate , fluent communicator in English able to interact cross-functionally with other teams within the company. *A team-worker personality who enjoys working in small-medium sized teams within larger oganizations. Nice to haves *Experience in Golang in production ( but can be taught if you have an interest) *Experience in deploying containerized software. *CDNs experience. *Any experience working with video streaming technologies such as HLS/MPEG DASH/ Microsoft Smooth Streaming is a big advantage. *Understanding of H.264 and AAC. *Understanding of video formats , specifically MP4 and fMP4/ISOBMFF and MPEG TS. *Knowledge of DRM technologies , specifically Widevine, Modular, Playready and Fairplay. -Experience working with AWS technologies. Our client can offer a brilliant opportunity to work at scale with technologies being used by some of the world's best known media companies, breaking new boundaries and creating new components. Our client is heavily focused on career progression and skills development and can offer the new engineer the chance to grow his or her career, taking leadership for new projects as well as promotion. They offer a fun, social and international working environment based in the heart of London. If this sounds like the kind of challenge you're looking for why not get in touch today ?
We are currently working with the world's leading company in music technology that is looking for a multilingual Customer Service Specialist with true passion for music. In this role you'll be: -Providing support and helping customers with phone and email queries - B2B environment -Communicating with business partners in German language -Managing order process -Actively working with internal database and system to ensure that all communication is accurately recorded This is an amazing opportunity to work in a relaxed and friendly atmosphere while using your customer service skills. Ideal candidate should: -Be fluent in English -Have fluent to native level of German -Have previous office-based customer service or admin experience - minimum 2 years AND -Have interest in music as the whole office has music in their blood :) If you are interested please contact me on 020 7029 3799 or send me your CV to firstname.lastname@example.org. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com