Spanish, Italian, French speaking Customer Service Agent
(temp to perm)
Please note you must speak at least 2 languages (Spanish, French, Italian) on a fluent to native level in addition to fluent English.
On behalf of our client, we have a fantastic opportunity for a fluent to native Spanish, Italian and French speaker to join a truly international company who is a key player within their industry.
This great (temp to perm) opportunity offers you a variety of tasks in a truly exciting and international environment. You will be able to demonstrate your outstanding language and customer service skills on a daily basis.
You will be working in a beautiful office in an easy to reach location for a well known company.
Our client is looking for a candidate who is fluent in English and 2 other languages within French, Spanish and Italian. You must be comfortable speaking on the phone. Please note- this is NOT a sales role.
*Resolve customer issues and questions
*Collect all relevant information and agree further steps with the customer
*Constant time keeping, keep you customer updated about potential changes/ delays
*Communication between departments; sales, logistics, finance and more
*Develop relationships with key customers
*Always ensure that the customer is happy
*Escalate situations to your manager if needed
*Experience within a customer service role
*Fluent in English and 2 more languages ( French, Spanish, Italian)
*A Bachelors degree is an advantage but not needed
*Experience within an office based customer service role is a big advantage
*Awareness of customer service principles and practices
*MS Office knowledge is expected
*Technical knowledge is an advantage
*High attention to detail
*Good telephone manner
*An interest in customer service tasks
This company offers you a really great work environment; please note that you will work within shift hours between 06:00 am to 11:00 pm - Monday to Friday (no weekend work).
They are truly international and you will be able to use your language skills daily. Furthermore, my client is keen to take you on a permanent contract if you perform well.
When going permanent you can expect a salary of up to 23.5k p.a. an additional shift allowance.
If you would like to apply, please send your application in Word Format to Josephine Gogler: firstname.lastname@example.org mentioning the reference: WNJG_Rugby - please also specify your language combination.
Please note that we can only consider applicants who already hold a full UK work permit.
Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at eurolondon.com