Korean speaking Customer Care Advisor

We are looking for a Korean speaker to work within a 24/7 Global Contact Centre, handling customer communication across multiple channels and report directly into a Team Leader. You will be working in a fast-paced, digital and high pressured environment, with a primary focus on resolving customer issues, handling escalations, processing telephone orders and refunds, and providing luxury service solutions.
You will be working 5 days a week, 8 hours shifts(7am-4pm, 11am-8pm, 1pm-10pm)
The right candidate must speak Excellent English and a good level of Korean.