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Travel Customer Advisor with German

Are you native or near-native in German? Do you speak excellent English as well? Do you have a genuine interest in travel sector and do you have what it takes to help your customers with their travel bookings?

A growing online travel platform company is now looking for language speakers to join them in their London teams. Previous experience in customer service is a huge advantage. However if you haven't had a chance to gain much experience but you have the right can-do attitude and want to learn a lot, the company is offering an intensive 4-weeks training for new-joiners. With the tools provided and your customer-centric approach, you can start and build your career in travel and customer support!


So what can you expect in this position? You'll be:

* providing customer support in German and English language
* helping clients with phone and email queries regarding their travel bookings
* looking for the best solution to customers' questions with your team
* processing bookings in the internal system
* on top of all admin tasks connected to booking and reservations


Reach out and send me your updated CV if you're:

* fluent in English AND have fluent to native level of German
* comfortable in the busy and fast-paced customer service environment (e.g. from hospitality)
* already experienced in a similar position
* excited about learning new things
* switched on and have a positive mindset
* flexible when it comes to the working hours - afternoon shifts/weekend shifts

Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

Berater

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Petra Kubicskoova

Team: Customer Services and Contact Centre Division

I specialise in: Permanent recruitment for multilingual customer support and call centre positions in the UK and abroad 

Languages: English, Slovak and Czech

About me: After obtaining my master’s degree in Psychology, I started my career in recruitment in Slovakia. I’ve been enjoying it for over 4 years now and recently I’ve made my dream come true by moving to London where I continue to work with multilingual candidates. When I have the time and money J I try to travel as much as possible.

Fun Fact: I’ve visited 15 countries in the past 12 months!

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