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Customer Service Japanese OR Chinese OR French OR Italian

A globally operating and prestigious Investment firm is currently seeking Customer Service Representative with Japanese OR Chinese OR French OR Italian plus English skills to provide a first class service to their customers!

Customer Service Japanese OR Chinese OR French OR Italian plus English!
Frankfurt region

The Role:
Once you have completed an intensive training introduction, you will be part of a team of 15 and will be responsible for the following:
•    Taking inbound calls in a service centre environment
•    Processing and interpreting customer concerns, wishes and demands
•    Account activation and maintenance
•    Providing explanations on procedures
•    Educating customers on products
•    Ensuring high-levels of customer satisfaction at all times

The Requirements:

If you have experience in the financial services/banking industry this is an advantage but not a must! You should present yourself professionally and be comfortable liaising with your customers on a remote basis. Other requirements include:

•    Japanese OR Chinese OR French OR Italian plus fluent English
•    Ideally at least one year experience in a customer service role
•    Previous experience in a call or service centre environment is ideal
•    Good MS Office skills

Why Apply?

•    You are being offered the opportunity to join an established, international and ultimately progressive company
•    The chance to work in an international environment where you can use your languages daily

If you are interested please send your English CV to Anna via a.cardano@eurolondon.de

Thank you for applying to Euro London Appointments, Europe's largest independent
language consultancy. Please be advised that documents will be treated in the strictest of
confidence and that your application will not be forwarded to any client without your express
permission. To enquire about other vacancies please visit our website
at www.eurolondon.com




Anna Cardano

Team: Banking & Finance - Germany

Languages: German, English & Swedish

About me: I moved from Scotland to Germany in 2007 and started with Euro London Appointments on the Secretarial Support and HR desk. Since 2014 I am the Principal Consultant for the Banking and Finance desk and specialise in a broad range of junior and senior positions within that sector. 

Having grown up in Scotland and Sweden I have a very international outlook and cultural awareness that helps me greatly in what I do. With over 10 years experience in recruitment I am a successful, passionate and fun recruiter!


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