Operations Customer Service

Operations Customer Service

My client is a multinational rubber tire development and manufacturing company who have their products in more than 100 countries around the world. They have been extremely successful in the European market and are now looking to move their European base to Frankfurt. As such, they are looking for 2 Customer Service candidates to assist them in handling queries from customers and be a part of their operations team. If you’d like to be part of a growing company, read on and send me your applications!


Your responsibilities:

This role is a role that will give you a lot of insight into the sales and operations side of the company and is therefore a stepping stone to becoming a Sales Manager. You will work very closely with your European counterparts as well as international counterparts. Besides this, you will be doing the following:

  • Supporting wholesalers especially in Europe but also on an international level by answering their queries regarding logistics and shipping
  • Coordinating closely between the operations and sales teams in Europe
  • Managing accounts across Europe (80%) and Asia (20%) and providing excellent customer service


Your qualities:

To succeed in this role, you will bring the following qualities with you:

  • Experience in customer service roles preferably in the automotive business but this is not a must
  • Experience of using SAP or a ERP software would be advantage but is not a must as you will get training on this
  • Good attention to detail and an organized way of working
  • Ability to talk to clients on a professional level and solve problems on your feet


Your benefits:   

You will be part of a growing company and there will be opportunities to grow into a Sales Manager role. You will be working in an international environment where you will able to use your English language skills on a daily basis. There will also be an opportunity to travel to customers across Europe at least once a quarter and to Asia once a year.


Interested? Please send your CV to Sarah George at s.george@eurolondon.de I look forward to hearing from you!

All applicants must be eligible for, and have valid documentation to work in Germany.

Thank you for applying to Euro London Appointments, Europe’s largest independent Language Consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any clients without your express permission.

To enquire about other vacancies please visit our website at www.eurolondon.com



Sarah George

Team: Sales & Marketing – Germany

Languages: English, German & Malay

About me: I have lived in both Europe and Asia and I speak English, German and Malay. Having studied Economics in England, I find the employment market in Germany of particular interest and I'm keen to assist clients and candidates alike in understanding it better.

I specialise in sales and marketing positions across Germany and I always look forward to receiving intriguing applications.