Diese Stelle ist nicht mehr verfügbar.
Sie können ähnliche Vakanzen anzeigen oder E-Mail Benachrichtigungen für diese mit den unteren Buttons aktivieren

Technical Support Engineer (French speaking)

Euro London Appointment's client, a world leader in IT security, based in Berkshire, is looking for a talented French & English speaking Technical Support Engineer to join their international team.

This position offers the opportunity for the successful candidate to be involved in providing highly specialized Security technologies Technical Support to customers and partners across Europe, the Middle-East and Africa.

The responsibilities of the successful candidate would include:

-Communicating effectively with international clients via phone and e-mail .
-Troubleshooting simple to complex problems on security software and producing documentation and technical notes on the client's products and systems.
-Strong incident management and time planning skills.

The ideal candidate for the role will have strong knowledge or a demonstrable interest in E-mail systems or Cyber Security, a high calibre of customer service with excellent communication skills in English and French combined with the ability to operate as part of an international support team.

The successful candidate for this role will possess:
- At least one significant experience in providing technical support , ideally in the IT security sector or with strong academic security technologies knowledge and an interest in developing a career in this industry.
-Fluent English and French
-Excellent communication skills for assisting customers
-The ability to empathize with customer technical problems and resolve them with understanding in order to exceed customer expectations and maintain a high standard of customer service at all times.

Essential

*Experience supporting and maintaining enterprise class software products, systems and solutions that include middle tier email / web servers and relational databases in a UNIX / Linux or Windows environment.
*A good understanding of Network, Messaging and Security based products and solutions or strong knowledge of Unix/Linux and a strong desire to learn more about the IT Security sector.
*An understanding of security administration, database administration, table modification and database sizing.

Desirable

*Linux Professional Institute certification
-LPIC 1 - LPIC3
*Microsoft certification in one of the following
-Exchange 2007 / 2010
-SQL Enterprise Server 2005 / 2008
-Windows Server 2008
-VM Ware / Hyper-V certification
-VMware Certified Professional (VCP)
-VMware Certified Advanced Professional (VCAP)

Experience with the above technologies without the certification is also highly beneficial.

You should be able to relocate to or commute to the West Berkshire area ( near Reading) where the client is located. Ideally you should be available as soon as possible to begin work.

In return our client is offering a salary for this role within a truly international company, with excellent training on multiple innovative security products, used by security conscious organizations globally to enhance web content and email security and a long-term career path up through the organisation.


Berater

image

Oliver Astington

Team: IT & Technical

I specialise in: International & Multilingual IT and Technical Recruitment across the UK and Western Europe

Languages: English, French & Spanish (also learning Italian)

I’ve been at Euro London since: 2010

About me: I have evolved with Euro London from consultant to senior and principal consultant since December 2010. I completed my Bachelors Degree in Modern European Studies and Masters Degree in Modern Language studies at the University of Nottingham with studies in France and Spain from 2005-2010 and have subsequently used my passion for Europe, European languages and international business to develop long-standing relationships with international businesses and candidates as well as investment in helping international candidates find job opportunities that will help them grow their careers. Outside work I regularly travel throughout Europe and beyond, enjoy outdoor sports and  reading about  Modern European history and politics. 

Fun fact: I have lived in 4 European countries , UK, France, Spain, Belgium.

More

This job has now been filled but you may be interested in:

 
  • Join the fight against cyber criminals! This is an excellent and exciting opportunity to advance your career and make a difference with a fast paced and innovative global company, working within an enthusiastic team in a highly energised focused division that has aggressive growth plans. As a Solutions Engineer, you will work closely with our sales team to build opportunities and close business by providing technical pre-sales support for our SaaS, cloud-based business continuity platform during sales calls, product demonstrations and implementations. You will work with our partner's technical resource to assess their needs and address questions about functionality in discovery and roadmap calls during installs and upgrades. The Solutions Engineer will also assist our partners technical team in developing their knowledge of the portfolio to support day-to-day operations and keep ahead of new product releases while providing insight on partner's technical requirements, new usage patterns and feature requests back to our Sales and Account Management teams. Responsibilities Deliver Demonstrations to clients Provide technical support Collaborate with strategic partner managers to align with requirements Use partner technical resource to perform remote implementations Provide Technical context in competitive comparison calls Inform and educate sales team on new product features and assist with technical queries Requirements Native Level German Team player, high energy, positive attitude Ability to work in a fast-paced team environment Strong written and communication skills A strong understanding of storage and/or Security across six threat vectors, email, users, remote users, networks, applications. Excellent organisation skills and desire to deliver an outstanding service to our partners Experience in the Managed IT Services Channel market Experience with automation, ticketing and/or professional services tools/ ISTM technology Comfortable competing against multiple competitors Experience as a pre-sales systems engineer or education in computer security and storage Bachelor's degree Language skills: German & English Apply and get in touch, call Breffni O'Mullane on 02070293799 or email b.omullane@eurolondon.com Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com