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My client is based in the very heart of the City of London, and is looking to welcome an experienced Spanish speaking Executive Assistant to the team. Their impressive portfolio boats long term relationships with many high profile international corporations, this private equity firm can offer you an extremely competitive benefits package and a truly fantastic working environment. Responsibilities include: - Diary Management - Extensive travel arrangements -Reconciliation and management of expenses -Daily communication -Accurate and timely typing skills -General support for EA team Skills required: -Excellent written and spoken command of both English and Spanish -Flexible, discreet, proactive and able to work under high pressure -Minimum of 3 years EA experience supporting at Senior level -Strong MS Office Skills - Excellent organisational and secretarial skills This is an exciting permanent opportunity beginning immediately. If you are currently available and have the required skillset please send your CV in word format. Thank you for your interest in Euro London Appointments. Please be advised CV's will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.
Are you native or near-native in German? Do you speak excellent English as well? Do you have a genuine interest in travel sector and do you have what it takes to help your customers with their travel bookings? A growing online travel platform company is now looking for language speakers to join them in their London teams. Previous experience in customer service is a huge advantage. However if you haven't had a chance to gain much experience but you have the right can-do attitude and want to learn a lot, the company is offering an intensive 4-weeks training for new-joiners. With the tools provided and your customer-centric approach, you can start and build your career in travel and customer support! So what can you expect in this position? You'll be: * providing customer support in German and English language * helping clients with phone and email queries regarding their travel bookings * looking for the best solution to customers' questions with your team * processing bookings in the internal system * on top of all admin tasks connected to booking and reservations Reach out and send me your updated CV if you're: * fluent in English AND have fluent to native level of German * comfortable in the busy and fast-paced customer service environment (e.g. from hospitality) * already experienced in a similar position * excited about learning new things * switched on and have a positive mindset * flexible when it comes to the working hours - afternoon shifts/weekend shifts Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com
We are looking for a Mandarin speaking Application Support Analyst to work in Central London, 40 hours a week, nights shifts, working hours: 5 out of 7 days a week, 15:30 to 00:00(extra £20 allowance per shift), or 23:30 to Fri 08:00(extra £40 allowance per shift) with 1 hour break. You will be paid £28k basic salary and £20 or £40 allowance per night shift. What you will be doing: *Proactively monitor the production services. *Provide first line support to customers. *Assist in the creation of a knowledge base to mitigate the number of escalations to the second line team. *Work with the Client Delivery team to ensure that they have satisfied all pre-production checks/tests before they are released into production. *Work with the QA team on a rotational basis to assist with quality assurance cycles and to obtain pre-release knowledge of new releases. *Work with the UAT team to test new clients to agreed standards during the on-boarding process. *Work closely with internal project staff to ensure that all production requirements are flagged and dealt with during customer on-boarding, ensuring smooth transition into production and to enhance the customer's perception and experience of the service. *Work with, and communicate to, all customers and internal technical staff during implementations. *Deal with service incidents that arise and work to achieve a positive outcome in the shortest possible timeframe. Requirements: *Good technical background. Most desirable is the experience of databases/SQL (ability to create and run own queries), MQ (any variant), SWIFT, ISO15022, ISO20022, FIX, XML, messaging authentication/ certification techniques and secure FTP environments. *Application support and operations in a client facing, financial environment. *Experience of project delivery life cycles, in accordance with industry best practice. An understanding of ITIL is beneficial. *Knowledge of Salesforce is an advantage. *Fluent in Mandarin and English If you think you have the right experience for in this role, please apply with your CV, email firstname.lastname@example.org or call on 0207 029 3799. I look forward to hearing from you
Are you a determined, enthusiastic, friendly Korean speaker with an interest in fashion? If you can say yes, then look no further. Our client, a leading multinational company within the fashion industry is currently looking for a Customer Service Representative with fluent Korean to be a part of their growing team in central London! Within your role, you will be providing excellent service support for a wide range of customers in Korean and English, dealing with telephone calls, responding to emails and providing quality customer service. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever need they may have. Responsibilities: Fluent in Korean and English, both written and spoken Ideally have experience in a Customer Service or Retail Possess a professional, helpful and friendly telephone manner Demonstrated interpersonal skills and ability to work as part of a team or independently Strong communication skills, able to work in a fast paced environment A strong team player Preferably have an interest in the fashion or retail industry Given the nature of the role candidates must have excellent command of both Korean and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to email@example.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements
Dutch Speaking Customer Operations Executive £24-28k pa My client is an European leader in the sales, marketing, distribution and application development of a full range of thermoplastic polymers and elastomers. This global company is looking for Dutch and/or French speakers with previous customer support experience to join their team providing the best quality of service to their clients across Europe. Working from Monday through Friday you will be leasing with the account managers out in the field and clients across Europe developing a long term relationship with existing clients always making sure that the best service is provided. Benefits include a very generous salary, annually bonuses, private pension scheme, discounted private healthcare, free on-site car parking and an emphasis on work-life balance! Responsibilities: * Developing and maintaining strong, professional relationships with partners and clients by ensuring regular contact and responding to queries and requests promptly and efficiently. * Resolution of product or service complaints, investigating the cause and offering the best solution to solve the problem, following up to ensure full resolution within agreed SLAs. * Support key account managers in meeting personal and team sales targets. * Follow up on order to insure customer satisfaction. Requirements: * Fluent written and spoken Dutch to native level. * Energetic, enthusiastic and with the determination to excel. * Excellent communication skills in both Dutch and English. * Previous Customer Support experience. * Genuine passion for customer satisfaction If you are interested please apply here. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com