Team: Customer Services and Contact Centre Division
I specialise in: permanent recruitment for multilingual customer support (B2B & B2C) and call centre positions in UK and EU.
Languages: English, Russian and Romanian
Fun Fact: I have 2 degrees ( journalism and acting & performance) but straight after University got a job as a HR manager.
I’ve been at Euro London since: May 2019
This job has now been filled but you may be interested in:
Responsibilities: *You will be the primary point of contact for Landlords and Tenants throughout the tenancy, liaising with our in-house maintenance team to ensure that all reactive maintenance reported issues are dealt with promptly and clients are kept up to date. *Where any insurance claims are necessary, you will raise the claim on the Landlord's behalf, arrange quotes and bring the claim to a successful conclusion. *You will visit all of the properties in your portfolio on a regular basis, reporting back to the Landlord and highlighting and issues found. *Dealing with correspondence promptly, including processing invoices for ground rents and service charges, will be part of your daily routine. *You will ensure that all properties are safe and that the licensable properties in your portfolio adhere to the license requirements. *At the end of the tenancy you will analyse the check-out report and highlight any potential dilapidations to the Landlord and negotiate the deposit return. *You will provide direct support to the Head of Property Management and Property Management team. Requirements *Proficient in Landlord and Tenant law *Methodical in your working, ensuring inquiries are prioritized and dealt with efficiently; *Customer service focused, responding to Landlords within 24 hours across a variety of platforms (email, Wechat, Whatsapp); *Able to work independently and be responsible for organizing own diary and workload, including managing appointments to inspect properties; *Fluent in English and Mandarin
We are looking for Hebrew speakers for a Customer Service role! Our client is promoting a healthy lifestyle, selling vitamins and supplements through their website. The passion for people and excellent customer services are the most important values. If you are looking for a job and you would like to keep developing your experience read on... Responsibilities ·First point of contact for Hebrew speaking and international customers. ·Providing exceptional/effective customer service. ·Resolving customer service's queries via call, email, and social media. ·Keep updated about new product information. ·Develop a trusting relationship with customers. ·Be sure that the communication with customers and suppliers is of a professional standard and match the expectations. Profile required ·Customer orientation ·Excellent Hebrew language skills. ·Energetic and exceptional communications skills. ·Restaurant/ Hospitality experience ·Good listener ·Professional and friendly Benefits Gym membership FREE!!!On-site cafeteria Monthly and quarterly products allocation (free products every month) Great environment and an office with great views!!! Monthly team events and social gatherings! Opportunities for quick development and growth with internal training programs. Flexible hours! (With Monday through work) Access to free daily products and FREE BREAKFAST! If you felt that could be you, quick apply or send your CV to email@example.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements
Our client, an international company is currently looking for a Team leader to grow and expand the German market. RESPONSIBILITIES *Lead, supporting and managing the German team. *Coach team members and new joiners. *Develop team's strengths, identify goals and organize the team. *Dealing with international clients and own responsibilities for multiple client projects success in the German Market. *Identify areas of improvement and growth, concerns and new challenges. KNOWLEDGE SKILLS *Must be fluent in English and native German, written and oral (plus French will be ideal) *Management and leadership skills. *Experience minimum 1 year managing a team. *Solid presentation, communication, and problem-solving skills... *Proficiency with Microsoft Office and web-related technologies *Bachelor degree is preferable BENEFITS *Competitive salary *Flexible hours start anytime (7-10) finish (4-7) 9 hours. *Breakfast and load of snacks every day! *25 days' paid holiday If you felt that could be you, quick apply or send your CV to firstname.lastname@example.org Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements
German Customer Service Advisor Are you looking for a new challenge? Are you fluent in German and English and enjoy dealing with people and being part of a team? I am currently recruiting for an innovative and fast growing online retailer company ! Job description: * Customers service through the website * Assisting with customer queries relating to the product * Making outbound calls to customers after receiving their orders * Assisting with the management of social media sites * Completing necessary administrative tasks to a high standard * Occasional help with content writing, translations and testing the website will be required Skills: * Fluent in German and English * Minimum 1 year customer service or retail experience * Highly competent in numeracy * Organized and methodical * Good computer skills * Ability to troubleshoot independently * Can work under pressure in a fast-paced environment * General administrative skills, as well as experience within a customer-facing sector * Excellent communication skills and phone manner * Switched on Benefits: * Salary: £22,000 bonus * 40 hours per week, 9-hours a day (including a 1-hour meal break) * 25 days holiday per year increasing with service public holidays * Friends & family voucher codes provided * Regular Company lunches (Crepes, Pizza, etc) * Summer & Christmas celebrations * Team activities * Breakfast and snacks provided throughout the week Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application, however; due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our client's requirements.
If you are a Polish and German-speaking with experience in Customer service Advisor who would like to join a prestigious company read on… The company has been providing exceptional customer service in the healthcare sector, looking for expanding its business into international markets. If you want to join a young company, ambitious and fast-growing Responsibilities *Supervising a team. *Dealing with patients regarding to different program *Keep updating the databases and computer systems *Keep customers up-to-date by email, instant messages or phone Profile required -Fluent Polish and German speaker. -Experience in an office environment -Minimum 1 years experience as Customer Service -Experience in the Healthcare sector -Experience using Microsoft Office. If you felt that could be you, quick apply or send your CV to email@example.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application, however; due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our client's requirements.