Careers with Reverse Delta | Euro London Appointments

Part time Russian speaking Customer Support Agent

We are looking for a part time Panel Support Officer to join an award-winning agency in London to start immediately for a fixed term of 9 months.

This role is for 8 -16 hours per week and hours must be worked between Monday to Friday 9am - 5.30pm with an early finish on a Friday!
This is an ideal position for candidates who are looking to work 1 or 2 days per week on an ongoing basis.

Please note that there is no option for this role to offer full time or permanent hours so only candidates looking for part time work will be considered.

Do you speak English and Russian fluently? Do you pride yourself on providing excellent customer service and support?

If so, we have just the job for you!

The office is based in Westminster, close to the river Thames and opposite the historic Lambeth Palace. It is just 5 minutes' walk from Westminster station, along a scenic route past Big Ben and the Houses of Parliament.

About the Role:
* You will be attending, following up, and resolving complaints and questions from both panel members, staff and third parties
* You will be translating texts from English & Russian which will be used in communications towards the panel members, e.g. on the websites and in e-mail messages
* You will be proofreading texts in English & Russian which will be used in communications towards the panel members, e.g. on the website and in e-mail messages
* You will be responsible for detecting fraudulent behaviour to ensure a high quality level of research data
* You will carrying out personal performance measurement, monitoring, and evaluation to improve the efficiency
* You will be communicating solutions, successes, and opportunities to the Support Team Director

The Ideal Candidate:
* English at a native level of fluency
* Fluent in Russian
* Good decision-making, IT, and communication skills
* Good people and interpersonal skills to build effective relationships with all levels of professionals within the company
* Excellent client service attitude, calm and analytical
* Ability to plan well and prioritize work
* Attention to details and deadlines

What they can offer you:
* An immediate start date
* 9-month contract per week to be worked between Monday and Friday, 9am-5.30pm
* Early finish on a Friday and drinks with the team in the office!
* £9.75p/h
* 8- 16 hours

Does the role appeal to you? If this is exactly what you are looking for, please send your CV to: s.arnison@eurolondon.com


Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

Berater

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Stacey Arnison

Team: Temporaries & Contact Centre Divisions

I specialise in: Recruiting for London based Temps and managing teams recruiting for London and Regional Temps and Permanent Customer Services and the Translation Division

Languages: English, Spanish & French

I’ve been at Euro London since: 2009

About: I have been at Euro London since I graduated from a Combined Modern Languages degree in 2009 and have worked my way up from a Temporaries Recruitment Consultant to Senior Manager of our Temporaries Divisions & Permanent Call Centre and Customer Services Divisions. I love to travel and my favourite type of holiday is hiking mountains in Canada. I have a lot to thank Euro London for as I also met my husband here!

If I were a famous person, I would be: Karren Brady – A successful business woman who achieves her goals through determination and hard work. A woman leading the way in a male dominated industry!

Fun fact: I have a 1st class degree in level one British Sign Language and I was a Lance Corporal in the Army Cadets at the age of 16

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