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Trilingual French Customer Support Specialist

Trilingual French Customer Support Specialist(SMJM/336525)

Euro London Appointments are working with a global company who specialise in creating memory storage products and we are looking for a trilingual speaker of French, English and one other language to join the team. This role would suit somebody with an interest or previous experience in gaming.

The candidate will be responsible for handling incoming customer queries via telephone and email, providing first level customer support and ensure high-level service. You will also be able to spot further business prospects and you will pass these leads to the sales team.

You will be working alongside experienced Account Managers ensuring that you deliver a high level customer service. Previous experience working with CRM systems is also an advantage.

Acting as a brand ambassador, you will review email templates and receive ongoing training to help develop the German side of the business.

The salary for this role is up £21,000 per annum benefits (including travel and lifestyle benefits).

The ideal candidate will:
Be fluent to native level in French
Have additional fluency in English and either German, Italian, Spanish or Polish
Have at least 1 year of customer service or administrative experience
Be a keen gamer and have a sound understanding of the latest gaming technology and accessories

If you feel that you are suitable for the role and are available for an interview please send your CV to j.mcclean@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

Berater

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Josh McClean

Team: Temporaries & Contact Centre Divisions

I specialise in: Permanent recruitment for multilingual customer support (B2B & B2C) and call centre positions in the UK and abroad 

Languages: English & German

I’ve been at Euro London since: July 2014

About: I studied German & Politics at Sheffield University and on my year abroad I worked at an independent translation agency in Hamburg. After graduating, I joined Euro London Appointments and have experience in both temporary and permanent recruitment.

In my spare time I play rugby for Hammersmith & Fulham RFC, read sporting/political autobiographies and enjoy what London has to offer! 

If I were a famous person, I would be: James Martin during his Saturday Kitchen Days because I would cook great food and meet other interesting people! 

Fun fact: I once had trials for England American Flag Football

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