Team Leader Customer Service Representative (m/f)

Are you an energetic, sporty person with an interest in fitness and sport equipment? Do you have a communicative personality and do have work experiences in inside sales or customer service, especially in export? Do you speak English and maybe French as well?

This could be the job for you…

My client, located in Northern Munich, a leading sporting goods company, is looking for a:

Team Leader Customer Service Representative (m/f)

Job Description

  • Provide outstanding customer service assistance to the EMEA dealer network
  • Respond to customer service enquiries by email or phone in all of your languages
  • Monitor the whole export cycle from the order to delivery
  • Support other departments and take over responsibility of your own performance and a small team
  • Resolve Customer Complains as well as shipping issues or shortages
  • Develop your knowledge of the company’s products and technologies as well as procedures and operations
  • Administrative tasks relating to orders

Your Profile

  • Professional work experience in a customer service or inside sales environment with at least 1 year leading experince, ideally having used all your languages in the role
  • Fluent in English as well as at least one of the following: German or French
  • Excellent communication skills
  • Organised, with quick problem solving ability
  • Can work independently and flexibly in a dynamic environment

Your benefits

  • Varied, challenging and exciting tasks in a competitive industry
  • Opportunity for independent work
  • A dynamic  working environment within an international team


If you would like to apply for this exciting opportunity then please forward your CV in Word format to Manuela Ziegleder ( )

All applicants must have valid documentation to work in Germany.

Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission.  We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client’s requirements. To enquire about other vacancies please visit our website at




Manuela Ziegleder

Team: HR, Secretarial & Support & Customer Service - Germany

I specialise in: Retail & E-Commerce, FMCG & Logistics

Languages: English, German & Italian

About me: Originally from Germany, I lived in Italy for six years and relocated to Munich 1.5 years ago. Before joining Euro London Appointments, I have been working in an international and well-established company in Customer Care and Service. I specialize in the recruitment of international staff for HR and secretarial & support positions especially in FMCG, Logistics and IT. Due to my past role in retail I also enjoy recruiting for international clients in the Retail & E-Commerce industry. However, I am always interested in exploring new sectors, too.

Running is my elixir of life! Marathon and daily training give me same excitement as matching the perfect candidate with an international company!