Customer Services Administrator - Medical Sector

Are you interested in joining an international team? Do you enjoy being in contact with customers?

Then, this position is for you!

Our client is in the medical devices industry and help improve people’s lives.

Role

You will have a global view of the daily business of the service. You will work with internal team (logistic, engineer, Sales Admin, Service manager) and customers. You will provide a high level of service to customers on incident management, invoicing, maintenance contracts and organize the activity of the office around customer’s needs. You will be responsible for the following duties:

  • Receive and open service request from customers
  • Customer claims follow up with internal team
  • Following up on customer quotations
  • Raise customers’ orders, control & invoicing
  • Maintenance contract offer to customers
  • Planning management of preventive visits
  • Events analysis on customer installed base
  • Follow up of repairs
  • Oracle database update
  • Digitalization on Oracle of all archives generated

Requirements

  • Perfectly fluent in French & English.
  • Experience of working on an Administrative Customer Service position.
  • Experience of the medical, pharmaceutical industry will be highly valuable.
  • A real desire to evolve within a lifesaving industry and grow with the company. 
  • Experience within an international environment. 
  • Excellent proven customer service skills (dealing with internal and external customers)

Other details:

Growing opportunities within the company, full training and supportive environment

Salary: basic + bonus + Benefits (Lunch Vouchers, Mutuelle, Life Insurance, Pension fund)

Please send your CV to c.dangelo@eurolondon.fr

Please note that only shortlisted candidates will be contacted

Berater

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Cecilia D'Angelo

Team: French Team

I specialise in: international profiles for the French Market

Languages: English and French

About me: Raised both in France and Luxembourg, I studied in France, the United Sates and
Australia. I have been recruiting people in Australia, Monaco and France. Passionate about mutli-
culturalism, joining Euro London was an obvious move for me.
Looking for me on my free time? You better keep looking, because I’ll probably be in a different
continent adding up countries to my check list.

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