User Support Technician

Our client, a major Medical Technology player focusing on women’s beauty and health is looking for a L1-L2 User Support Technician. This is a 12-month contract role, based in Wiesbaden.

Key Responsibilities:

  • Loaner laptop and projector management
  • Hardware procurement, inventory, disposal support
  • IS Help Desk phone support (On rotating basis)
  • Account Management advanced support
  • Assist with managing standard process/procedures
  • Work directly with vendors on installations, upgrades, preventive maintenance

Key Requirements:

  • Between 3-5 years’ experience in IS Help Desk support
  • Laptop/Printer Hardware advanced knowledge
  • General Networking and Wireless environment understanding skills
  • Experience in Windows 7 & 10 experience, Microsoft Office 2016 / Office 365 or above experience
  • Active Directory and Microsoft Exchange experience
  • Mobile Device support experience (iOS preferred)
  • Desktop support tools advanced knowledge
  • Able to resolve PC/Network problems quickly and accurately; contacts vendors as needed
  • Fluent in both English and German language (C1 Level)

Interested in taking the next step as a User Support Technician? If you meet these criteria then please send your full CV via email to Joanne Zechariah at j.zechariah@eurolondon.de

I look forward to hearing from you!

Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com