Kundendienstleistungen & Call-Centre

Um der gestiegenen Nachfrage nach zwei- und mehrsprachigem Customer Service und Contract Centre Mitarbeiter unserer Kunden gerecht zu werden, hat sich Euro London auf die Beschaffung von sprachlich kompetenten Mitarbeiter spezialisiert. Wir sind besonders stolz auf unser umfassendes Netzwerk, bestehend aus zahlreichen europäischen Standorten und vernetzten Personalberatern. Dies ermöglicht uns, ein Vorreiter im Bereich der zwei-und mehrsprachigen Personaldienstleistung zu sein.

  •   #Sport und #Outdoor sind Dein Leben? #Retail ist Deine Leidenschaft und Dir liegt etwas an unserer Umwelt? Hast Du Shop Erfahrung und schon ein internationales Team geleitet? Dann bist Du genau hier richtig! Mein Kunde, ein internationale und bekannte #Outdoorbrand Marke sucht für eine Eröffnung eine/-n Store Manager (m/w) Berlin Deine Aufgaben: Du wirst ein Team motivieren, koordinieren und für die Unternehmensphilosophie begeistern Du wirst mit Deiner Performance Verkaufsresultate beeinflussen und den Store mit deinem Team zum Erfolg bringen Du wirst verantwortlich für Leitung, Training und Team Building sein Du wirst geplante Umsatzziele und Erwartungen überschreiten sowie alle Retail - Vorgänge entwickelnd und überwachen Du wirst mit anderen Stores und der Marketingabteilung zur Gewinnsteigerung kommunizieren  sowie interne Events organisieren Dein Profil: Du bringst wünschenswerterweise mindest. zwei Jahre Erfahrung im #Einzelhandel in einer führenden Position mit Selbstsicher kommunizierst du auf Deutsch und Englisch Computerkenntnisse wie MS –Office gehören zu Du weißt, was es heißt auf verschiedenen Wegen ein Team zu motivieren Du kannst Leistungsstandards zu setzen und aufrechtzuerhalten Du bist DER #Teamplayer schlechthin Unsere Umwelt liegt Dir am Herzen Deine Vorteile internationale Karriereentwicklungsmöglichkeiten Abwechslungsreiche, herausfordernde und spannende Aufgaben in einer wettbewerbsintensiven Branche Eine dynamische Arbeitsumgebung in einem internationalen Team Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf im Word Format sowie Ihre Zeugnisse an Manuela Ziegleder; m.ziegleder@eurolondon.de Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung. Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de .

  • Multilingual Technical Support up to £25,000 pa If you love to see happy customers and want to learn new technical skills this is the job for you!! My client is a Global IT solutions company with a service/operations Office in Peterborough and looking for multilingual specialists to join their international team. Working flexible hours you will be providing technical support to businesses across Europe. Responsibilities: * Providing Technical Support to international client. * Response to customer's queries over emails and telephone. * Work with the internal CRM system recording/updated all accurate data. * Tracking and resolving tickets * Follow up with clients making sure that any issue as been resolved. Requirements: * Fluent to native level German, Dutch, Spanish, Portuguese, or Italian * Great communication skills in both written and spoken English. * Previous customer service experience. * Genuinely interested in IT! If you are interested please contact me on 020 7029 3799 or send me your CV to j.fontanarosa@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • I am now working with a financial institution that is everything but traditional. This company is helping small businesses with their finances and they are now looking for a great communicator with German language who will be taking care of their clients. If you want to be there for the clients throughout this journey, apply now! You will be supporting your clients and with that you'll develop a great relationship with small and middle businesses in Germany. You'll be also in daily touch with your internal teams to provide them with any financial documents they might need from your clients. In this role you will also be: -Supporting clients with their loan applications -Getting in touch with clients in case they have signed up for company's services so you can guide them through the process -Providing information to clients about the complex products and services -Handling calls in order to get all the needed information for the loan-approving process -Supporting the German market As mentioned this is anything but a traditional company therefore you will be working in a smart and casual environment with great benefits such as company retreats, active clubs, office yoga, enhanced parental leave, stock options, attendance to tech conferences and many more. Send us your CV if you are: -Native or near-native German speaker -Fluent in English -Experienced in Customer Service sector -A great communicator and a great listener too -Not afraid of business and financial terminology If you are interested please contact me on 020 7029 3799 or send me your CV to p.kubicskoova@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • We are looking for a part time Panel Support Officer to join an award-winning agency in London to start immediately for a fixed term of 9 months. This role is for 7 hours per week and hours must be worked between Monday to Friday with an early finish on a Friday! This is an ideal position for candidates who are looking to work around other commitments. Please note that there is no option for this role to offer full time or permanent hours so only candidates looking for part time work will be considered. Do you speak English and Norwegian OR Danish fluently? Do you pride yourself on providing excellent customer service and support? If so, we have just the job for you! The office is based in Westminster, close to the river Thames and opposite the historic Lambeth Palace. It is just 5 minutes' walk from Westminster station, along a scenic route past Big Ben and the Houses of Parliament. About the Role: * You will be attending, following up, and resolving complaints and questions from both panel members, staff and third parties * You will be translating texts from English & Norwegian OR Danish which will be used in communications towards the panel members, e.g. on the websites and in e-mail messages * You will be proofreading texts in English & Norwegian OR Danish which will be used in communications towards the panel members, e.g. on the website and in e-mail messages * You will be responsible for detecting fraudulent behaviour to ensure a high quality level of research data * You will carrying out personal performance measurement, monitoring, and evaluation to improve the efficiency * You will be communicating solutions, successes, and opportunities to the Support Team Director The Ideal Candidate: * English at a native level of fluency * Fluent in Norwegian OR Danish * Good decision-making, IT, and communication skills * Good people and interpersonal skills to build effective relationships with all levels of professionals within the company * Excellent client service attitude, calm and analytical * Ability to plan well and prioritize work * Attention to details and deadlines What they can offer you: * 9-month contract with 7 hours per week to be worked between Monday and Friday, 9am-5.30pm * Early finish on a Friday and drinks with the team in the office! * A fun, hard working and ambitious environment which offers many perks such as social activities including yoga, foosball tournaments and movie nights. Does the role appeal to you? If this is exactly what you are looking for, please send your CV to: c.grosvenor@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • We are looking for a part time Panel Support Officer to join an award-winning agency in London to start immediately for a fixed term of 9 months. This role is for 7 hours per week and hours must be worked between Monday to Friday with an early finish on a Friday! This is an ideal position for candidates who are looking to work around other commitments. Please note that there is no option for this role to offer full time or permanent hours so only candidates looking for part time work will be considered. Do you speak English and Hungarian fluently? Do you pride yourself on providing excellent customer service and support? If so, we have just the job for you! The office is based in Westminster, close to the river Thames and opposite the historic Lambeth Palace. It is just 5 minutes' walk from Westminster station, along a scenic route past Big Ben and the Houses of Parliament. About the Role: * You will be attending, following up, and resolving complaints and questions from both panel members, staff and third parties * You will be translating texts from English & Hungarian which will be used in communications towards the panel members, e.g. on the websites and in e-mail messages * You will be proofreading texts in English & Hungarian which will be used in communications towards the panel members, e.g. on the website and in e-mail messages * You will be responsible for detecting fraudulent behaviour to ensure a high quality level of research data * You will carrying out personal performance measurement, monitoring, and evaluation to improve the efficiency * You will be communicating solutions, successes, and opportunities to the Support Team Director The Ideal Candidate: * English at a native level of fluency * Fluent in Hungarian * Good decision-making, IT, and communication skills * Good people and interpersonal skills to build effective relationships with all levels of professionals within the company * Excellent client service attitude, calm and analytical * Ability to plan well and prioritize work * Attention to details and deadlines What they can offer you: * 9-month contract with 7 hours per week to be worked between Monday and Friday, 9am-5.30pm * Early finish on a Friday and drinks with the team in the office! * A fun, hard working and ambitious environment which offers many perks such as social activities including yoga, foosball tournaments and movie nights. Does the role appeal to you? If this is exactly what you are looking for, please send your CV to: c.grosvenor@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • We are looking for a part time Panel Support Officer to join an award-winning agency in London to start immediately for a fixed term of 9 months. This role is for 7 hours per week and hours must be worked between Monday to Friday with an early finish on a Friday! This is an ideal position for candidates who are looking to work around other commitments. Please note that there is no option for this role to offer full time or permanent hours so only candidates looking for part time work will be considered. Do you speak English and Malay fluently? Do you pride yourself on providing excellent customer service and support? If so, we have just the job for you! The office is based in Westminster, close to the river Thames and opposite the historic Lambeth Palace. It is just 5 minutes' walk from Westminster station, along a scenic route past Big Ben and the Houses of Parliament. About the Role: * You will be attending, following up, and resolving complaints and questions from both panel members, staff and third parties * You will be translating texts from English & Malay which will be used in communications towards the panel members, e.g. on the websites and in e-mail messages * You will be proofreading texts in English & Malay which will be used in communications towards the panel members, e.g. on the website and in e-mail messages * You will be responsible for detecting fraudulent behaviour to ensure a high quality level of research data * You will carrying out personal performance measurement, monitoring, and evaluation to improve the efficiency * You will be communicating solutions, successes, and opportunities to the Support Team Director The Ideal Candidate: * English at a native level of fluency * Fluent in Malay * Good decision-making, IT, and communication skills * Good people and interpersonal skills to build effective relationships with all levels of professionals within the company * Excellent client service attitude, calm and analytical * Ability to plan well and prioritize work * Attention to details and deadlines What they can offer you: * 9-month contract with 7 hours per week to be worked between Monday and Friday, 9am-5.30pm * Early finish on a Friday and drinks with the team in the office! * A fun, hard working and ambitious environment which offers many perks such as social activities including yoga, foosball tournaments and movie nights. Does the role appeal to you? If this is exactly what you are looking for, please send your CV to: c.grosvenor@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Are you able to connect your creative ideas with your financial understanding? Are you experienced in creating marketing concepts and strategies with a clear focus? Do your great communication skills make you a client’s favourite person to speak to?   On behalf of a well-established and renowned finance and investment company we are currently looking for a Marketing Executive – Financial Services (m/f) Where: Frankfurt When: 1st April 2019 How long: 50 weeks (with extension option) YOUR JOB: supporting the partnership client segment in conceptual matters and by defining and executing the local partner marketing strategy planning and execution of marketing activities developing client relevant co-marketing activities for selected distribution partners developing campaigns and custom-tailored marketing elements for selected partners working closely with the Sales-Team and ensure strong sales support programmes and materials reflecting precise client’s needs liaise with the EMEA marketing and product group teams to update materials and develop new content execute creative work in collaboration with local agencies and other services YOUR PROFILE: degree in business studies, economics, communications or similar professional qualification min. 5 years' experience in marketing, preferably in the financial service industry (asset manager, bank) in Germany product and investment knowledge in the mutual fund business and/or with ETFs experience in developing campaigns and custom-tailored co-marketing material experience in various channels of the communication mix (online and offline) great MS-Office skills, especially Power Point and Excel experience in an international environment or a period of overseas would be a plus good communication and networking skills strong analytical and conceptual skills German on a native level and excellent English skills THE COMPANY: Our client is a well-rated finance and investment company who internationally recognized and represented in over 30 countries all over the world. It‘s client base ranges from big firms to private people and who’s philosophy it is to provide transparent and helpful services related to money issues. If this piqued your interest, please send your CV, your salary requirement as well as 5 bullet point why you’re perfect for the role under specification of the reference GICB339088 to:  c.bronzel@eurolondon.de   Please note: All applicants must be eligible for, and have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your express permission.  To enquire about other vacancies please visit our website at www.eurolondon.com.

  • My client is seeking Gulf Arabic speaking research Market who will work as part of the research team. The right individual will carry out interviews and present the findings to researchers in an easy way to understand. The candidate must have excellent command of both Norwegian and English (both written and oral). There is not experience needed as full training will be given. This is a temp role for 3 weeks doing high level B2B market research. The role is to start immediately and can be full or part time. Essentials and Key skills - Telephone based experience - Good IT skills - Some market research experience would be beneficial - Some translation experience would be beneficial - Good communications skills would be beneficial for the role Competencies Accountability Dependability Quality of work Teamwork If you feel you are the suitable for the role and are available immediately please send your CV in WORD format to o.rodrigues@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • My client is looking for a Kannada speaking Market Researcher to join their team in a busy London office. Keys skills would be: - Telephone based experience - Good IT skills - Some market research experience would be beneficial - Some translation experience would be beneficial - Good communications skills would be beneficial for the role This is a temp role for a few weeks conducting market research and doing data coding work. The role is to start immediately. Given the nature of the role candidates must have excellent command of both Kannada and English (both written and oral). If you feel you are the suitable for the role and are available immediately please send your CV in WORD format to c.grosvenor@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • You love a mix of administrative tasks and client contact? The phone is your best friend? You like to provide some personal assistance to a Managing Director once in a while?   On behalf of a renowned Real Estate company we are currently looking for a Administrative Assistant (m/f) part-time / 20h per week 18 month contract asap YOUR JOB: organize calls, meetings and conferences calendar management coordinate and manage travel arrangements and expenses organize, process and file documents process invoices (electronic & paper) organize team events correspondences in German and English providing information to stakeholders and clients provide personal assistance to the Managing Director YOUR PROFILE: You have previous experience in reception, assistance, administrative tasks or something similar. You are very enthusiastic about the real estate and investment industry. You know Word, Excel and the other MS-Office programs very well and you are familiar with using them in a professional context. You are very organized and you have an excellent attention to detail. You are stress resistant. You’re generally an outgoing person with effective communication skills. You speak English and German fluently. THE COMPANY: Our client is a well-rated and highly international company out of the Real Estate sector who is looking for somebody to join their team for a maternity cover.   If this piqued your interest, please send your CV, your earliest entry date as well as your salary requirement and 5 bullet points why you’re perfect for that position to:  s.kiessig@eurolondon.de Please note: All applicants must be eligible for, and have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your express permission.  To enquire about other vacancies please visit our website at www.eurolondon.com.