Kundendienstleistungen & Call-Centre

Um der gestiegenen Nachfrage nach zwei- und mehrsprachigem Customer Service und Contract Centre Mitarbeiter unserer Kunden gerecht zu werden, hat sich Euro London auf die Beschaffung von sprachlich kompetenten Mitarbeiter spezialisiert. Wir sind besonders stolz auf unser umfassendes Netzwerk, bestehend aus zahlreichen europäischen Standorten und vernetzten Personalberatern. Dies ermöglicht uns, ein Vorreiter im Bereich der zwei-und mehrsprachigen Personaldienstleistung zu sein.

  • If you are a Spanish speaking with an excellent English level, and are you passionate about customer services? If you would like to work in a fast-paced environment, this is the opportunity for you! Read on… The company has been providing an exceptional customer service in healthcare sector, looking for expanding their business into international markets. Responsibilities * First point of contact for English/Spanish-speaking for the international customers. *Keep customers up-to-date by email, instant messages or phone *Keep updating the databases and computer systems *Be familiar with a delightful range of products and services *Reporting to other levels of the business and be in communication with colleagues to improve the services. Profile required -Fluent Spanish speaker, fluent English. -Experience in office environment -Minimum 1 years' experience as Customer Service -Experience using Microsoft Office. If you felt that could be you, quick apply or send your CV to o.diazmunoz@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however; due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our clients requirements.

  • Romanian Customer Service Support EXPERIENCE IN THE GAMBLING/ ONLINE CASINO REQUIRED. Are you looking for a new challenge? Are you fluent in Romanian and English and enjoy dealing with people and being part of a team? I am currently recruiting for a successful gambling company. They are looking for fluent Romanian speakers to join their customer service team. Experience in Customer service is required. What you are going to do: *Answer chats and emails to customers accurately *Provide excellent customer service in an expedient manner *Identify, research, and resolve customer issues. *Improving customers knowledge and help them *Improving the overall performance of the team *Proving problem-solving skills *High level of attention to detail *Clear thinking and problem solving What you have to have: *Customer orientation *Previews experience in online Casino *Fluent English and Romanian Speaker *Efficient problem solving *Stress-resistant *High level of attention to details *Team skills *Professional and friendly manner when interaction with customers *Clear thinking and problem solving *Happy to work evenings and days shifts Salary: 25K Working hours: Any 5 days out of 7 (pro rota) Nearest station: Victoria Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • Please be aware that this position is a part-time, temporary position until January. You will have the option to work from home or to work in the office. During these turbulent and unprecedented times, almost everyone is concerned for the future of our careers and for the future of our economy. It seems that most companies have stopped hiring, and with increasing numbers of people being laid off, getting a job is only going to get harder. However it is not all doom and gloom. It is business as usual at Euro London and we are still in contact with a number of superb clients who are determined to weather the storm and continue to hire. There will be life and an economy after Covid-19 and we hope that for the correct candidate reading this advert, we can help make a positive out of an overwhelming negative situation. So what are we looking for? - Fluent German and English is a must - Experience in customer service advantageous but not essential - Excellent communication skills and telephone manner - Strong multitasking skills If you wish to find out more please apply to this advert or send your CV to t.chau@eurolondon.com. I expect the competition for this vacancy will be very fierce so don't wait around! I look forward to receiving your application

  • Are you willing to relocate to Barcelona- Spain? And are you passionate about Marketing technology and Online Advertising? Read on… My client is providing exceptional and exclusive customer service to several clients around the world! What you'll do Identify and apply the appropriate advertising solutions through an active collaboration with Media, Digital Marketing, and Online Advertising Agency Partners. Identify clients' needs Communicate with Agencies proactively, via phone and email, and implement creative ways to improve our Agency relationships Provide strategic advice and help Agencies get the best ROI on their clients' advertising investment by working closely with them in a consultative role. Requirements: Candidates should have a valid European work permit You are a Danish speaker (native level) 1 Years of experience in advertising or building PPC Campaigns Customer orientation. Knowledge of internet connectivity and troubleshooting Knowledge of Google products such as AdWords, AdSense or YouTube Good understating and be capable of effectively handling customer desires and objection Benefits Competitive Salary Relocation Package: Flight Ticket & Accommodation 3 weeks of intense introduction training on Google AdWords and specific sales training. A permanent presence of coaches who will facilitate your personal and professional development Established career path to grow within the project If you felt that could be you, quick apply or send your CV to o.diazmunoz@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application; however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

  • Our client is an international pharmaceutical company, who develop and market injectable prescription medicinal products. To grow the German market, they are currently recruiting a Regional Manager. This is a home-office based role and can be based anywhere in Germany.   Regional Manager (m/f) – Pharmaceuticals Permanent Position / Germany (home-office)   As the new Regional Manager you will focus on the region that is close to your location. It will be your responsibility to work closely together with the existing sales partners and distributors in order to market the products to hospitals and clinics. You will play a key role in helping to identify market opportunities, developing launch plans for the products and executing them in your area.  Responsibilities will include: Develop and build strong relationships with your partners, distributors and the clients, i.e. local hospitals and healthcare institutions Manage stock supplies in your area Prepare sales forecasts Develop a pricing strategy Manage the tender agreement process Act as the main point of contact towards the clients in your area   Your qualifications and experiences Some experience working in a similar type of sales/ commercial operations role within the pharmaceutical- or related industry Knowledge and a good understanding of the medical landscape in Germany Experience in market development Ability to develop long term relationships Very good communication skills Bachelor’s degree or equivalent Good planning and time management skills Fluent German and a high level of English   How to get in touch This is a great chance to join this growing international pharmaceutical company. If you want to be a part of building up something new in Germany, then this could be the role for you and I would be happy to receive your application!  To apply for this position and for further information please send your CV by email to Karin Furberg (k.furberg@eurolondon.de) referring to the reference no. 344094. Alternatively call +49 (0)69219320.

  • During these turbulent and unprecedented times, almost everyone is concerned for the future of our careers and for the future of our economy. It seems that most companies have stopped hiring, and with increasing numbers of people being laid off, getting a job is only going to get harder. However it is not all doom and gloom. It is business as usual at Euro London and we are still in contact with a number of superb clients who are determined to weather the storm and continue to hire. There will be life and an economy after Covid-19 and we hope that for the correct candidate reading this advert, we can help make a positive out of an overwhelming negative situation. So what are we looking for? - Fluent German and English is a must - Experience in customer service advantageous but not essential - Excellent communication skills and telephone manner - Strong multitasking skills If you wish to find out more please apply to this advert or send your CV to t.chau@eurolondon.com. I expect the competition for this vacancy will be very fierce so don't wait around! I look forward to receiving your application

  • You have already gained experience in the field of Software Consultancy or you want to move from pre sales to post sales? You are looking for a new challenge and want to develop yourself further? An international, dynamic and rapidly expanding company, where teamwork is very important, fits exactly into your idea of your workplace? Then apply for this position!   Technical Consultant (m/f/d) in DACH region   Your tasks Implementing Software Solutions and giving webinars or on sight training to the costumer  Managing customer Software needs and goals Future-oriented increase in volume growth for the product range Continuous exchange with colleagues about product and market Developing a well managed and long term relationship with costumers.   What you bring with you 5-10 years of experience in software consulting, with experience in Office 365, Azure or other Sharepoint solutions is an advantage Fluency in English and German is a must An affinity for software solutions and an outgoing personality is an advantage   What you can expect A very modern workplace in an expanding company in the heart of Munich or remote Dynamic and goal-oriented team in which every employee is valued Exciting Software Product   If this position is of interest to you or if you have any further questions, please send your CV in Word format and your references to Leonie Hollstein l.hollstein@eurolondon.de. If you have any further questions, please do not hesitate to contact me at 089-23239580. Thank you for applying to Euro London Appointments, the largest independent recruitment agency in Europe specialising in the placement of multilingual staff.  We assure you that all submitted documents will be treated with the utmost confidentiality and your application will only be forwarded to our clients with your express permission. You can find more job offers on our website www.eurolondon.de

  • Our client is an international medical technology company focused on women’s health and beauty. With a presence in 15 countries and almost 6.000 employees globally, they are now growing their team in Germany. We are recruiting 2 Field Service Engineers to take care of the territories around Hamburg and around Koblenz and be based from home-offices within these regions.   Field Service Engineer (m/f) – Medical Devices Permanent Position / Home-office (Hamburg & Koblenz region)   As the new Field Service Engineer, you will be responsible for the service activities of the medical devices and equipment within your region. Your territory will be either based around Hamburg or Koblenz. It will be your responsibility to provide a high level of service to customers within your region. This will include installation, repair, service, maintenance, and upgrade of hardware and/ or software products. The role is based from a home-office and you will travel to clients on a daily basis. The goal is that you only travel throughout the day and very rarely have to stay overnight away from your home.   Your new responsibilities will include: Provide emergency service and repairs using troubleshooting skills in electrical, electronic, and mechanical systems. Install instruments at customer sites Plan and complete preventative maintenance on time Liaising with customer IT departments and assisting with information systems installations and troubleshooting Accountability for maintaining assigned inventory Supporting marketing activities such as exhibitions. Maintain up to date training on products and compliance as required Provide basic use\maintenance training to customers   Your qualifications and experiences As the new Field Service Engineer you should have prior experience in a similar field service role. Ideally you will have had experience within medical devices, but it is not a necessity. My client is happy to see profiles with experience from for example software or mechanical machinery. Technical proficiency servicing instruments in the field Ability to troubleshoot complex electrical, electronic, pneumatic, and mechanical systems Strong interpersonal and customer satisfaction skills Similar/comparable customer-based laboratory or hospital environment is of advantage Effective Time Management Skills Professional and effective internal and external communication skills Ability to accurately diagnose issues as described over the phone by Field Service Engineers/customers Proficient use of Microsoft products (Word, Excel, Outlook) Ideally proficient use of diagnostic instrumentation and equipment such as DVMs, Oscilloscopes, Micrometers, etc. Basic knowledge of network and interfacing with the ability to progress though training. Fluent German and a high level of English Drivers licence   Your new employer and how to get in touch This is a great chance to work for a large international corporation in a stable and fast growing sector and I would be happy to receive your application! To apply for this position and for further information please send your CV by email to Karin Furberg (k.furberg@eurolondon.de) referring to the reference no. 343140. Alternatively call +49 (0)69219320.

  • Would you like to work in a sunny place? Are you willing to relocate to Greece? And are you passionate about customer services and you would like to work in a fast-paced environment, this is the opportunity for you! Read on… My client is providing exceptional and exclusive customer service to several clients around the world! What you'll do * First point of contact for English/French/German/-speaking for the international customers. Staffing on customer service assignments with one of the largest and fastest growing Tech companies in the world. *Ability to provide options and outline features or product and services. *Troubleshooting regarding orders, deliveries, payments and returns; *Be familiar with a delightful range of products and services *Reporting to other levels of the business and be in communication with colleagues to improve the services. Requirements: -Candidates should have a valid European work permit -You are an English/French/German speaker -Customer orientation. -Knowledge of internet connectivity and troubleshooting -Excellent research skills with proficiency in the usage of the 'search' function -Good understating and be capable of effectively handling customer desires and objection Benefits: *Complete training *A challenging working environment *Relocation package. If you felt that could be you, quick apply or send your CV to o.diazmunoz@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application; however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

  • Do you have first experience in customer service or sales? Do you get excited about building relationships with customers? Are you looking to take the next step in your career? Then this could be a great opportunity for you! Business Development Representative (m/f/d) Location: Munich Working hours: part-time (20 hours/week) Temporary contract with possibility of extension and/ or direct placement   The company: An American software company who specializes in state of the art CRM & CX (customer experience) software. They have 7 offices worldwide, with the European HQ in Munich, Germany Your daily tasks: ·        Support the Customer Success Sales team by being the key point of contact with existing customers to ensure they are getting the most out of the company’s products ·        Manage customer development across all of Europe ·        Ensure customer data is fully up to date and any cross-sell and up-sell opportunities are identified ·        Research and talk to customers to understand their business needs and identify ways to up-sell products & services to those customers ·        Build strong relationships with customers and internal teams ·        Effectively communicate with customer success team and management to identify future requirements ·        Record information and maintain detailed and accurate records in the CRM system Your experience: ·        Strong written and verbal communication skills in German & English are a must. French language skills ideal. ·        Ideally experience with value-based selling ·        Driven, determined, motivated self-starter ·        Comfortable learning key software applications ·        Available to start on short notice   About us: Euro London Appointments specializes in multilingual recruitment and is based in the heart of Munich. Interested? Please send us your English CV as a Word document to munich@eurolondon.de. We look forward to hearing from you! All applicants must have valid documentation to work in Germany. Thank you for applying to Euro London Appointments. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.de