Kundendienstleistungen & Call-Centre

Um der gestiegenen Nachfrage nach zwei- und mehrsprachigem Customer Service und Contract Centre Mitarbeiter unserer Kunden gerecht zu werden, hat sich Euro London auf die Beschaffung von sprachlich kompetenten Mitarbeiter spezialisiert. Wir sind besonders stolz auf unser umfassendes Netzwerk, bestehend aus zahlreichen europäischen Standorten und vernetzten Personalberatern. Dies ermöglicht uns, ein Vorreiter im Bereich der zwei-und mehrsprachigen Personaldienstleistung zu sein.

  • Multilingual Technical Support up to £25,000 pa If you love to see happy customers and want to learn new technical skills this is the job for you!! My client is a Global IT solutions company with a service/operations Office in Peterborough and looking for multilingual specialists to join their international team. Working flexible hours you will be providing technical support to businesses across Europe. Responsibilities: * Providing Technical Support to international client. * Response to customer's queries over emails and telephone. * Work with the internal CRM system recording/updated all accurate data. * Tracking and resolving tickets * Follow up with clients making sure that any issue as been resolved. Requirements: * Fluent to native level German, Dutch, Spanish, Portuguese, Turkish or Italian * Great communication skills in both written and spoken English. * Previous customer service experience. * Genuinely interested in IT! If you are interested please contact me on 020 7029 3799 or send me your CV to j.fontanarosa@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Finnish and/or Swedish Speaking Customer Operations Executive £22-26k pa My client is an international Sports equipment wholesaler based in the beautiful city of Bristol. This family owned company is growing and looking for a Finnish or Swedish speaker with previous customer support experience to join their team providing the best quality of service to their clients across Europe. They are looking for someone with a passion for Sports and with a can do attitude. Working from 8 am to 4:30 pm Monday through Friday you will be in a fun and casual environment with colleagues from all over the globe sharing the same passion for sports.If you are tired of corporate environments and you are looking for a place where hard work is rewarded this is the job for you! Benefits include a very generous salary, quarterly bonuses, pension and healthcare schemes, clothing allowance and employees discounts, gym membership and many more! Responsibilities: * Developing and maintaining strong, professional relationships with partners and customers by ensuring regular contact and responding to queries and requests promptly and efficiently. * Calling customers and potential customers to actively listen and gain a clear understanding of their business requirements and opportunities for sales. * Making appropriate telephone sales presentations, negotiating the terms of the sales agreements and closing the sale. Liaising with the warehouse to check the progress of existing orders and providing updates where relevant and highlighting any potential delays. * Managing the daily publications and responding to questions via the social media sites. * Assisting other departments with translation. Requirements: * Fluent written and spoken Finnish or Swedish to native level. * Energetic, enthusiastic and with the determination to excel. * Excellent communication skills in both Finnish/Swedish and English. * Previous Customer Support experience. * Genuine passion for customer satisfaction * You will feel uncomfortable in a casual environment/informal. If you are interested please apply here. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Finnish and/or Swedish Speaking Customer Operations Executive £22-26k pa My client is an international Sports equipment wholesaler based in the beautiful city of Bristol. This family owned company is growing and looking for a Finnish or Swedish speaker with previous customer support experience to join their team providing the best quality of service to their clients across Europe. They are looking for someone with a passion for Sports and with a can do attitude. Working from 8 am to 4:30 pm Monday through Friday you will be in a fun and casual environment with colleagues from all over the globe sharing the same passion for sports.If you are tired of corporate environments and you are looking for a place where hard work is rewarded this is the job for you! Benefits include a very generous salary, quarterly bonuses, pension and healthcare schemes, clothing allowance and employees discounts, gym membership and many more! Responsibilities: * Developing and maintaining strong, professional relationships with partners and customers by ensuring regular contact and responding to queries and requests promptly and efficiently. * Calling customers and potential customers to actively listen and gain a clear understanding of their business requirements and opportunities for sales. * Making appropriate telephone sales presentations, negotiating the terms of the sales agreements and closing the sale. Liaising with the warehouse to check the progress of existing orders and providing updates where relevant and highlighting any potential delays. * Managing the daily publications and responding to questions via the social media sites. * Assisting other departments with translation. Requirements: * Fluent written and spoken Finnish or Swedish to native level. * Energetic, enthusiastic and with the determination to excel. * Excellent communication skills in both Finnish/Swedish and English. * Previous Customer Support experience. * Genuine passion for customer satisfaction * You will feel uncomfortable in a casual environment/informal. If you are interested please apply here. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Dutch Speaking Customer Operations Executive £24-28k pa My client is an European leader in the sales, marketing, distribution and application development of a full range of thermoplastic polymers and elastomers. This global company is looking for Dutch and/or French speakers with previous customer support experience to join their team providing the best quality of service to their clients across Europe. Working from Monday through Friday you will be leasing with the account managers out in the field and clients across Europe developing a long term relationship with existing clients always making sure that the best service is provided. Benefits include a very generous salary, annually bonuses, private pension scheme, discounted private healthcare, free on-site car parking and an emphasis on work-life balance! Responsibilities: * Developing and maintaining strong, professional relationships with partners and clients by ensuring regular contact and responding to queries and requests promptly and efficiently. * Resolution of product or service complaints, investigating the cause and offering the best solution to solve the problem, following up to ensure full resolution within agreed SLAs. * Support key account managers in meeting personal and team sales targets. * Follow up on order to insure customer satisfaction. Requirements: * Fluent written and spoken Dutch to native level. * Energetic, enthusiastic and with the determination to excel. * Excellent communication skills in both Dutch and English. * Previous Customer Support experience. * Genuine passion for customer satisfaction If you are interested please apply here. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Are you native or near-native in German? Do you speak excellent English as well? Do you have a genuine interest in travel sector and do you have what it takes to help your customers with their travel bookings? A growing online travel platform company is now looking for language speakers to join them in their London teams. Previous experience in customer service is a huge advantage. However if you haven't had a chance to gain much experience but you have the right can-do attitude and want to learn a lot, the company is offering an intensive 4-weeks training for new-joiners. With the tools provided and your customer-centric approach, you can start and build your career in travel and customer support! So what can you expect in this position? You'll be: * providing customer support in German and English language * helping clients with phone and email queries regarding their travel bookings * looking for the best solution to customers' questions with your team * processing bookings in the internal system * on top of all admin tasks connected to booking and reservations Reach out and send me your updated CV if you're: * fluent in English AND have fluent to native level of German * comfortable in the busy and fast-paced customer service environment (e.g. from hospitality) * already experienced in a similar position * excited about learning new things * switched on and have a positive mindset * flexible when it comes to the working hours - afternoon shifts/weekend shifts Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Automotive ist Ihre Leidenschaft? Haben Sie bereits Erfahrung in der Bauindustrie und verfügen über technisches Verständnis? Sprechen Sie fließend Tschechisch, Deutsch und Englisch? Gelegentliche Dienstreisen nach Tschechien sind kein Problem für Sie? Möchten Sie Erfahrung bei einem der weltweit bekanntesten deutschen Automobilhersteller sammeln? Sind Sie zeitnah verfügbar? Dann ist das der Job für Sie! Für unseren weltweit bekannten Kunden suchen wir: Einkäufer (m/w) mit Tschechischkenntnissen Aufgaben: Unterstützung im Rahmen des gesamten Einkaufsprozesses Eigenständiges Lieferantenmanagement Preis- und Vertragsverhandlungen Aufbereitung und Präsentation von Entscheidervorlagen Gelegentliche Dienstreisen nach Tschechien   Anforderungen: Mehrjährige Berufserfahrung in der Baubranche wünschenswert Hohes technisches Verständnis Verhandlungssichere Tschechisch-, Deutsch- und Englischkenntnisse Offenheit und Flexibilität Team- und Kommunikationsfähigkeit   Das bieten wir: Unvergleichbare Erfahrung bei einem der weltweit bekanntesten deutschen Automobilhersteller Selbständige Planung des Arbeitsalltags Attraktive Vergütungsstruktur   Sind Sie interessiert? Für Fragen zur Stellenausschreibung und zum Bewerbungsprozess stehe Ich sehr gerne zur Verfügung (089 23239580). Bitte schicken Sie mir Ihren aktuellen Lebenslauf bevorzugt als Word-Dokument, unter Angabe Ihrer frühestmöglichen Verfügbarkeit Gehaltsvorstellungen an Giulia Severn: g.severn@eurolondon.de Vielen Dank, dass Sie sich bei Euro London Appointments beworben haben. Wir sind Europa’s größte, unabhängige Personalagentur, die sich auf die Vermittlung von mehrsprachigem Personal spezialisiert hat. Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung weitergeleitet wird. Wir versuchen, so schnell wie möglich auf Ihre Bewerbung zu reagieren, bitten Sie aber um Verständnis, dass wir aufgrund der hohen Anzahl von Bewerbungen, die wir tagtäglich erhalten, nur auf Bewerbungen antworten können, die dem vorgegebenen Anforderungsprofil entsprechen.  

  • German speaking Sales Consultant We are currently looking for Sales professionals to work for a leading international company in new technologies. If you join the Company's team you will... -Become a product expert of our client solutions and our target market and generate new leads -Find new target markets and penetrate them to drive sales by conducting outbound phone calls -Demonstrate advanced sales knowledge Benefits -Full Relocation paid by the company -Full-time job (39 hours/week), from Monday to Friday -Salary: 26,500 Euros gross/year -Opportunity to join a growing international company located in Barcelona centre -Employee Career Path with real possibilities of promotion Requirements -Native level of German plus fluent English -Prior phone experience in outbound communications -12 months Sales/Commercial Experience, working with sales revenue targets and KPI's -Excellent sales and negotiating skills with experience dealing with all types of customers -Problem analysis and problem solving skills - to diagnose and logically resolve customer problems -Able to follow, understand and explain processes and procedures

  • Swedish projects about IT and Social Media in Athens, Greece DESCRIPTION Start your New Year in Greece - we offer brand new starting projects for Swedish speakers in Athens! If you are interested in new technologies and contemporary social Medias, this could be a great chance for you to travel to Greece. Send us your CV in English for further details. Responsibilities: * Interaction with customers to solve various issues and provide information; * Respond to user inquiries with high quality, speed, empathy and accuracy; * Gather, analyze and utilize relevant data; * Communication through e-mail, chat, phone, and social media; * Interaction with other company departments; REQUIREMENTS * Fluent level of Swedish; * Advanced English - both verbal and written; * Strong interest in modern technologies, and advanced computer skills; * Experience in using social medias and networks; * Excellent communication skills and active listening; * Analytical thinking; * Time management skills; OFFER * Excellent base salary; * Monthly bonuses based on personal results; * 14 salaries per year paid overtime; * Many social benefits: full health insurance, sport activities, and food vouchers are provided; * Professional, paid, trainings; * Many team activities, like team buildings and holiday parties; * A great chance to develop your career; * A great chance to work abroad and meet a new culture; Accepted candidates will be offered: a free plane ticket, a taxi from the airport, 2 weeks hotel accommodation, Why use our services: * You receive extra support in preparing for interviews; * You have a contact person who gives you all job-related details; * You do not have to face a situation where a company does not reply to you for days; *You can ask any time for feedback on your application via e-mail or phone; *All of our services to job seekers are free of charge. In addition, we offer bonus schemes to candidates; For immediate consideration, please email your CV to Andrian at a.andrianov@eurolondon.com

  • Danish projects about IT and Social Media in Athens, Greece DESCRIPTION Start your New Year in Greece - we offer brand new starting projects for Danish speakers in Athens! If you are interested in new technologies and contemporary social Medias, this could be a great chance for you to travel to Greece. Send us your CV in English for further details. Responsibilities: * Interaction with customers to solve various issues and provide information; * Respond to user inquiries with high quality, speed, empathy and accuracy; * Gather, analyze and utilize relevant data; * Communication through e-mail, chat, phone, and social media; * Interaction with other company departments; REQUIREMENTS * Fluent level of Danish or Swedish; * Advanced English - both verbal and written; * Strong interest in modern technologies, and advanced computer skills; * Experience in using social medias and networks; * Excellent communication skills and active listening; * Analytical thinking; * Time management skills; OFFER * Excellent base salary; * Monthly bonuses based on personal results; * 14 salaries per year paid overtime; * Many social benefits: full health insurance, sport activities, and food vouchers are provided; * Professional, paid, trainings; * Many team activities, like team buildings and holiday parties; * A great chance to develop your career; * A great chance to work abroad and meet a new culture; Accepted candidates will be offered: a free plane ticket, a taxi from the airport, 2 weeks hotel accommodation, Why use our services: * You receive extra support in preparing for interviews; * You have a contact person who gives you all job-related details; * You do not have to face a situation where a company does not reply to you for days; * You can ask any time for feedback on your application via e-mail or phone; * All of our services to job seekers are free of charge. In addition, we offer bonus schemes to candidates; For immediate consideration, please email your CV to Andrian at a.andrianov@eurolondon.com

  • Norwegian projects about IT and Social Media in Athens, Greece DESCRIPTION Start your New Year in Greece - we offer brand new starting projects for Norwegian speakers in Athens! If you are interested in new technologies and contemporary social Medias, this could be a great chance for you to travel to Greece. Send us your CV in English for further details. Responsibilities: * Interaction with customers to solve various issues and provide information; * Respond to user inquiries with high quality, speed, empathy and accuracy; * Gather, analyze and utilize relevant data; * Communication through e-mail, chat, phone, and social media; * Interaction with other company departments; REQUIREMENTS * Fluent level of Norwegian; * Advanced English - both verbal and written; * Strong interest in modern technologies, and advanced computer skills; * Experience in using social medias and networks; * Excellent communication skills and active listening; * Analytical thinking; * Time management skills; OFFER * Excellent base salary; * Monthly bonuses based on personal results; * 14 salaries per year paid overtime; * Many social benefits: full health insurance, sport activities, and food vouchers are provided; * Professional, paid, trainings; * Many team activities, like team buildings and holiday parties; * A great chance to develop your career; * A great chance to work abroad and meet a new culture; Accepted candidates will be offered: a free plane ticket, a taxi from the airport, 2 weeks hotel accommodation, Why use our services: * You receive extra support in preparing for interviews; * You have a contact person who gives you all job-related details; * You do not have to face a situation where a company does not reply to you for days; * You can ask any time for feedback on your application via e-mail or phone; * All of our services to job seekers are free of charge. In addition, we offer bonus schemes to candidates; For immediate consideration, please email your CV to Andrian at a.andrianov@eurolondon.com