Kundendienstleistungen & Call-Centre

Um der gestiegenen Nachfrage nach zwei- und mehrsprachigem Customer Service und Contract Centre Mitarbeiter unserer Kunden gerecht zu werden, hat sich Euro London auf die Beschaffung von sprachlich kompetenten Mitarbeiter spezialisiert. Wir sind besonders stolz auf unser umfassendes Netzwerk, bestehend aus zahlreichen europäischen Standorten und vernetzten Personalberatern. Dies ermöglicht uns, ein Vorreiter im Bereich der zwei-und mehrsprachigen Personaldienstleistung zu sein.

  • Our client is an international pharmaceutical company, who develop and market injectable prescription medicinal products. To grow the German market, they are currently recruiting a Regional Manager. This is a home-office based role and can be based anywhere in Germany.   Regional Manager (m/f) – Pharmaceuticals Permanent Position / Germany (home-office)   As the new Regional Manager you will focus on the region that is close to your location. It will be your responsibility to work closely together with the existing sales partners and distributors in order to market the products to hospitals and clinics. You will play a key role in helping to identify market opportunities, developing launch plans for the products and executing them in your area.  Responsibilities will include: Develop and build strong relationships with your partners, distributors and the clients, i.e. local hospitals and healthcare institutions Manage stock supplies in your area Prepare sales forecasts Develop a pricing strategy Manage the tender agreement process Act as the main point of contact towards the clients in your area   Your qualifications and experiences Some experience working in a similar type of sales/ commercial operations role within the pharmaceutical- or related industry Knowledge and a good understanding of the medical landscape in Germany Experience in market development Ability to develop long term relationships Very good communication skills Bachelor’s degree or equivalent Good planning and time management skills Fluent German and a high level of English   How to get in touch This is a great chance to join this growing international pharmaceutical company. If you want to be a part of building up something new in Germany, then this could be the role for you and I would be happy to receive your application!  To apply for this position and for further information please send your CV by email to Karin Furberg (k.furberg@eurolondon.de) referring to the reference no. 344094. Alternatively call +49 (0)69219320.

  • You have already gained experience in the field of Software Consultancy or you want to move from pre sales to post sales? You are looking for a new challenge and want to develop yourself further? An international, dynamic and rapidly expanding company, where teamwork is very important, fits exactly into your idea of your workplace? Then apply for this position!   Technical Consultant (m/f/d) in DACH region   Your tasks Implementing Software Solutions and giving webinars or on sight training to the costumer  Managing customer Software needs and goals Future-oriented increase in volume growth for the product range Continuous exchange with colleagues about product and market Developing a well managed and long term relationship with costumers.   What you bring with you 5-10 years of experience in software consulting, with experience in Office 365, Azure or other Sharepoint solutions is an advantage Fluency in English and German is a must An affinity for software solutions and an outgoing personality is an advantage   What you can expect A very modern workplace in an expanding company in the heart of Munich Dynamic and goal-oriented team in which every employee is valued Exciting Software Product   If this position is of interest to you or if you have any further questions, please send your CV in Word format and your references to Leonie Hollstein l.hollstein@eurolondon.de. If you have any further questions, please do not hesitate to contact me at 089-23239580. Thank you for applying to Euro London Appointments, the largest independent recruitment agency in Europe specialising in the placement of multilingual staff.  We assure you that all submitted documents will be treated with the utmost confidentiality and your application will only be forwarded to our clients with your express permission. You can find more job offers on our website www.eurolondon.de

  • Our client is an international medical technology company focused on women’s health and beauty. With a presence in 15 countries and almost 6.000 employees globally, they are now growing their team in Germany. We are recruiting 2 Field Service Engineers to take care of the territories around Hamburg and around Koblenz and be based from home-offices within these regions.   Field Service Engineer (m/f) – Medical Devices Permanent Position / Home-office (Hamburg & Koblenz region)   As the new Field Service Engineer, you will be responsible for the service activities of the medical devices and equipment within your region. Your territory will be either based around Hamburg or Koblenz. It will be your responsibility to provide a high level of service to customers within your region. This will include installation, repair, service, maintenance, and upgrade of hardware and/ or software products. The role is based from a home-office and you will travel to clients on a daily basis. The goal is that you only travel throughout the day and very rarely have to stay overnight away from your home.   Your new responsibilities will include: Provide emergency service and repairs using troubleshooting skills in electrical, electronic, and mechanical systems. Install instruments at customer sites Plan and complete preventative maintenance on time Liaising with customer IT departments and assisting with information systems installations and troubleshooting Accountability for maintaining assigned inventory Supporting marketing activities such as exhibitions. Maintain up to date training on products and compliance as required Provide basic use\maintenance training to customers   Your qualifications and experiences As the new Field Service Engineer you should have prior experience in a similar field service role. Ideally you will have had experience within medical devices, but it is not a necessity. My client is happy to see profiles with experience from for example software or mechanical machinery. Technical proficiency servicing instruments in the field Ability to troubleshoot complex electrical, electronic, pneumatic, and mechanical systems Strong interpersonal and customer satisfaction skills Similar/comparable customer-based laboratory or hospital environment is of advantage Effective Time Management Skills Professional and effective internal and external communication skills Ability to accurately diagnose issues as described over the phone by Field Service Engineers/customers Proficient use of Microsoft products (Word, Excel, Outlook) Ideally proficient use of diagnostic instrumentation and equipment such as DVMs, Oscilloscopes, Micrometers, etc. Basic knowledge of network and interfacing with the ability to progress though training. Fluent German and a high level of English Drivers licence   Your new employer and how to get in touch This is a great chance to work for a large international corporation in a stable and fast growing sector and I would be happy to receive your application! To apply for this position and for further information please send your CV by email to Karin Furberg (k.furberg@eurolondon.de) referring to the reference no. 343140. Alternatively call +49 (0)69219320.

  • Unser Kunde, ein internationales Team aus Wirtschaftsprüfern und Steuerexperten für den Bereich E-Commerce, sucht schnellstmöglich einen Fremdsprachenkorrespondent/ Team Support (m/w/d) in Vollzeit Frankfurt am Main Deine Aufgaben Erster Ansprechpartner bei externen und internen Anfragen Du hast den Überblick über alle eingehenden Anfragen und bearbeitest diese bzw. leitest sie an die entsprechenden Teams weiter Korrespondenz auf Deutsch und Englisch mit Kunden und Behörden Du legst neue Kunden im System an und bist für die Aktualität der Datenbank verantwortlich Enge Zusammenarbeit mit den Teams in Frankreich und der UK Dein Profil erfolgreich abgeschlossene Ausbildung oder Studium Erste Berufserfahrung in der Dienstleistungsbranche (Hotellerie, Customer Service, Administration) Fließende Deutsch- und Englischkenntnisse in Wort und Schrift sehr gute Kenntnisse in MS Office Das erwartet dich: Ein intensives Training, damit du dich mit deinen neuen Aufgaben wohl fühlst Die Möglichkeit dein Englisch in einem internationalen Team jeden Tag zu nutzen   Bitte senden Sie Ihre aussagekräftige Bewerbung mit frühestem Eintrittstermin sowie Gehaltsvorstellung unter Angabe der Referenz: GFLS/343943 an Laura Schaub via l.schaub@eurolondon.de. Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de.

  • My client, an international company with focus on Accounting and Tax Advisory, is seeking a highly motivated individual to join the team as Administrative Assistant (m/w/d) Frankfurt am Main Full time The Role: As Administrative Assistant you will be supporting a small team and take care of a variety of administrative tasks. Your daily responsibilities will involve the following: First point of contact regarding external and internal requests Correspondence in German and English You manage incoming queries and escalate them to appropriate teams Setting up new clients in the system and organise VAT registration documents Communicate with German authorities regarding tax queries Data entry and maintenance You closely work with teams in France and the UK Other administrative duties The Requirements: A commercial education or a degree level qualification German and English on C1 level is necessary Work experience in a similar role preferred Excellent communicational skills and very service-oriented nature Very good MS office skills Why Apply? Perfect opportunity to take care of a variety of different tasks in Administration You will receive an intensive training and support from the team Be part of a growing team with international colleagues If you would like to apply for the above role, please submit your application (CV in English) stating your earliest start date and salary expectations to Laura Schaub via l.schaub@eurolondon.de. Please quote reference number GFLS/343943 in your cover sheet. Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Ein multikulturelles Arbeitsumfeld ist für dich ein Muss und im Team mit positiven Menschen, die genauso ambitioniert sind wie du, würdest du auch endlich gerne mal arbeiten? Ein Job, wo deine Persönlichkeit nicht strukturiert und eingezwängt, sondern mit individuell abgestimmten Incentives (vom Einhornstifthalter über einen goldenen Taschenrechner bis zum Harry Potter Portemonnaie ist schon alles dabei gewesen) noch gefördert wird, hört sich endlich nach deiner Berufung an? Dann lies unbedingt weiter!   Wir suchen einen Recruitment Consultant (m/w/d) für unser Team hier im Münchner City Center Büro!   Recruiting ist nicht unbedingt ein “auf den ersten Blick” Job, nicht so offensichtlich als Karriereziel, dass man es unbedingt studieren oder lernen würde. Aber für Menschen wie uns, „peoples people“, Multitaskers, die gleichzeitig Vertriebler, beste Freunde, Berater, Financiers, Psychologen sein wollen und können, ist es bei genauem Hinsehen definitiv Liebe auf den ersten Blick. Wenn du gerne täglich mit den unterschiedlichsten Charakteren arbeitest, Spaß daran hast, fremden Leuten am Telefon zu erzählen, dass sie nun aber wirklich mit dir zusammenarbeiten sollten, damit du ihnen das beste Talent für ihre Firma suchst, gerne einem bunten Potpourri an Kandidaten dabei hilfst, den nächsten Schritt in ihrer Karriere zu machen und, most importantly, wenn du finanziell motiviert bist und dich daran erfreuen kannst, dir deine nächste Provision auszurechnen und zu überlegen, wohin du denn als nächstes reist oder welche Handtasche als nächstes deine wird, dann bist du richtig bei uns! Wir kommen aus der Hotellerie, Gastro, aus dem Retail oder ganz klassischen Assistenzpositionen, haben aber alle eins gemeinsam: In unseren Adern fließt Recruiterblut! Also egal, wo du herkommst, wenn du dich mit dem oben geschriebenen identifizieren kannst, schreib uns! Schicke deine Bewerbung gerne noch heute an: Giulia Severn g. severn@eurolondon. de. Da wir ja international unterwegs sind, schick gerne den CV auf Englisch, das ist nämlich unsere Unternehmenssprache, meist gerne auch gemischt mit Italienisch, Deutsch, Spanisch oder Französisch, für einen neuen Mix sind wir natürlich auch offen! Gerne könnt ihr bei Fragen auch anrufen unter 089/232395810.