Kundendienstleistungen & Call-Centre

Um der gestiegenen Nachfrage nach zwei- und mehrsprachigem Customer Service und Contract Centre Mitarbeiter unserer Kunden gerecht zu werden, hat sich Euro London auf die Beschaffung von sprachlich kompetenten Mitarbeiter spezialisiert. Wir sind besonders stolz auf unser umfassendes Netzwerk, bestehend aus zahlreichen europäischen Standorten und vernetzten Personalberatern. Dies ermöglicht uns, ein Vorreiter im Bereich der zwei-und mehrsprachigen Personaldienstleistung zu sein.

  • Are you looking to utilize your excellent customer service skills? Do you want to become a part of a growing team and make a true impact on the business? We are currently working with a distributor of high-end fashion products that can provide all of the above. In this role you'll be providing customer support and helping clients with phone and email queries regarding products and services. You will be also responsible for any cancellations or order amendments and making sure that all customer interactions are recorded accurately. Ideal candidate will: -Be fluent in English AND have fluent to native level of NORWEGIAN or SWEDISH or FINNISH or DANISH -Have previous customer service experience in similar environment -Have outstanding communication skills -Be able to work under pressure If you are interested please apply now. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Norwegian or Finnish CS Advisor (temporary, ongoing role, up to 12 months ) On behalf of our client, we have a fantastic (ongoing temporary) opportunity for a Norwegian OR Finnish speaker to join a well known company based in Kingston. The position offers you a variety of tasks, responsibility and the possibility to use your great language skills on a daily basis. In addition, our client has a great reputation and is known for their exciting services. What we're looking for: -Fluent Finnish OR Norwegian & English -Customer service experience -A great team-player -Great communication skills -Experience in ticketing preferred but not essential. You will be working in customer services for a ticketing agent that is doing a Norwegian and a Finnish campaign. Some of your responsibilities will include: -Answering the phone to Norwegian OR Finnish customers who call in with any questions or problems. E.g they want to buy a ticket or need information about an event etc. -Provide assistance to help answer these questions or solve these issues. -Working towards targets to lower response time to customer queries. Company benefits: -Local discounts to shops -Weekly pay -Fun multilingual environment: over 30 people in the office with 5 in your team. This is an office with lots of different languages! -Regular social events: raffles, international food days, Halloween competition, talent competitions. -Fantastic location right next to a train station and near shops, cafes, restaurants and bars. -Free car park -Training given in house -Company incentives If you are fluent in Norwegian OR Finnish and have experience in Customer Service, please send me your CV in Word Format to Theo Chau: t.chau@eurolondon.com mentioning the reference: WNTC_Finnish_CS or WNTC_Norwegian_CS Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at eurolondon.com

  • Are you a Mandarin speaker looking for an exciting new role using your languages? Are you available immediately for temp work?! My client is looking for a Mandarin speaking Market Researcher to join their team in a busy London office. Keys skills would be: - Telephone based experience - Good IT skills - Some market research experience would be beneficial - Some translation experience would be beneficial - Good communications skills would be beneficial for the role - Pay rate and shift patterns can be flexible Given the nature of the role candidates must have excellent command of both Mandarin and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to a.sarfo@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

  • Are you a Dutch speaker looking for an exciting new role using your languages? Are you available immediately for temp work?! My client is looking for a Dutch speaking Market Researcher to join their team in a busy London office. Keys skills would be: - Telephone based experience - Good IT skills - Some market research experience would be beneficial - Some translation experience would be beneficial - Good communications skills would be beneficial for the role - Pay rate and shift patterns can be flexible Given the nature of the role candidates must have excellent command of both Dutch and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to a.sarfo@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

  • French speaking Market Researcher * Market Research - telephone based interviewing * Well established Market Research company based in the heart of London * Working on various exciting projects within different industries * Monday to Friday- Hours are 8am - 4pm * It is a Temporary position so that would mean there is no notice period and gives you more flexibility For this position you would ideally need to be: Fluent to a native level in: French Fantastic communication skills Good telephone manner

  • Do you speak Korean and have a passion for London?! Well then look no further as an exciting opportunity has just come up for a Korean speaker to become a tour guide!! A little bit more about the role: You will be guiding some clients around London taking them to London's hot sports i.e. Big Ben, London Eye. All Food and Zones 1-2 travel costs provided and also the client will be putting you up in a top hotel all payed for! The ideal candidate will be: Fluent to native level in: Korean You must have an upbeat personality! Some knowledge of London's top tourist attractions Fully available on the following dates 21st - 24th of November.

  • Amazing Opportunity to continue your Account Manager career with a Market Leading Technology organisation.  This company originally from the US has ambitious growth plans over the next year and you could be part of that expansion. This is a Sales oriented role where you will be tasked with further developing business within  existing clients. What’s the Technology – Event Planning is a major undertaking for any organisation, but so much more can be done using this companies innovative and easy to use cloud based solutions. Clients are small and large, far and wide, there is so much opportunity. The DACH market is growing so be part of that growth, This is a great role for a candidate  who is extremely client focused and loves to develop new business but focus on existing clients.  Customer Service with a revenue generating function or Sales experience is essential. You will speak English and German fluently. Account Manager – Technology  - Existing Business Your responsibilities: As an Account Manager you will report to the Sales  Manager in the UK, with dotted line reporting here in Germany and have the following responsibilities • Making outbound calls to existing clients and ensure product satisfaction • Identify further needs and up sell and cross sell additional useful technologies for that client • Make contact with potential new clients within existing client base • Present the technology via Webex or similar • Ensure customer issues are acknowledged and followed up on within 24 hours • Record information in  the CRM system Your Profile: • You have a Bachelors level Degree • You have previous client focused experience ideally within a sales function • You have worked in busy Technology focused environment and  you can use your Customer Service and problem solving skills. • Ability to multitask, be organised and work in a fast paced environment • Fluent German and English is essential Your Benefits: Besides having the opportunity to join an innovative company, you will learn, develop and be presented with great opportunities to be part of something big! Excellent basic and commission structure. Frankfurt based with  initial training in the US This is a great opportunity to gain valuable Technology Sales experience with an innovative organisation who provide training and development of its team. Interested? Please send your cv to Emma Brady at e.brady@eurolondon.de. I look forward to hearing from you! Thank you for applying to Euro London Appointments, Europe’s largest independent Language Consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any clients without your express permission.  

  • Calling All Graduates – Amazing Opportunity to get your foot in the door of a Market Leading Technology organisation.  This company originally from the US has ambitious growth plans over the next year and you could be part of that expansion. This is a Sales oriented role where you will be tasked with speaking with potential clients on a daily basis and demonstrating the technology to them online. You will answer their questions and show them how this technology can assist their organisation. What’s the Technology – Event Planning is a major undertaking for any organisation, but so much more can be done using this companies innovative and easy to use cloud based solutions. Clients are small and large, far and wide, there is so much opportunity. The DACH market is growing so be part of that growth. This is a great role for a candidate who has recently graduated from university and has some Customer Service or Sales experience. You will speak English and German fluently. Your responsibilities: As a Business Development Representative you will report to the Sales  Manager in the UK, with dotted line reporting here in Germany and have the following responsibilities • Making outbound calls to prospects who have already expressed an interest in learning about the technology • Talk through the technology with the prospect and explain how it can benefit their business • Make contact with potential new clients • Present the technology via Webex or similar • Clarify confirmed interest from the prospect and forward to the Account Executives to close the business • Schedule appointments for Account Executives • Record information in  the CRM system   Your Profile: • You have recently graduated with a Bachelors level Degree • You have completed internships in a Customer focused role or have at least 6 months experience in a Customer facing role. • If you have worked in Retail or Hospitality that’s great, you can use your Customer Service and problem solving skills. • Don’t have any experience but recently graduated, lets talk!! • Fluent German and English is essential   Your Benefits: Besides having the opportunity to join an innovative company, you will learn, develop and be presented with great opportunities to be part of something big! Excellent basic and commission structure. Frankfurt based. But initial 4 weeks training in the US This is a great opportunity to gain valuable Technology Sales experience with an innovative organisation who provide training and development of its team.   Interested? Please send your cv to Emma Brady at e.brady@eurolondon.de. I look forward to hearing from you! Thank you for applying to Euro London Appointments, Europe’s largest independent Language Consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any clients without your express permission.  

  • We are currently working with the world's leading company in music technology that is looking for a multilingual Customer Service Specialist with true passion for music. In this role you'll be: -Providing support and helping customers with phone and email queries - B2B environment -Communicating with business partners in German language -Managing order process -Actively working with internal database and system to ensure that all communication is accurately recorded This is an amazing opportunity to work in a relaxed and friendly atmosphere while using your customer service skills. Ideal candidate should: -Be fluent in English -Have fluent to native level of German -Have previous office-based customer service or admin experience - minimum 2 years AND -Have interest in music as the whole office has music in their blood :) If you are interested please contact me on 020 7029 3799 or send me your CV to p.kubicskoova@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Unser Kunde, ein internationaler Personaldienstleister im Herzen Frankfurt,  sucht zum Aufbau des Teams ab sofort Dich als Researcher (m/w) Vollzeit Frankfurt am Main Deine  Aufgaben Suche von Kandidaten über Onlinedatenbanken sowie Social Media inkl. Vorauswahl Telefonische und persönliche Interviews mit potenziellen Kandidaten Vorbereitung von Kundenmeetings und Erstellen von Präsentationen Aufbereitung von Marketingmaterialien sowie Marktübersichten Pflege der Datenbank   Dein Profil Ein erfolgreich abgeschlossenes Studium sehr gute  Deutsch- und Englischkenntnisse du bist kommunikativ und ein Teamplayer   Darum lohnt es sich Ein junges, aufgeschlossenes Team freut sich auf Dich Umfassendes Training und Weiterentwicklungsmöglichkeiten   Bitte senden Sie Ihre aussagekräftige Bewerbung mit frühestem Eintrittstermin sowie Gehaltsvorstellung unter Angabe der Referenz: GFLS/ 338196 an Laura Schaub via l.schaub@eurolondon.de. Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de