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  • This firm is a leading operator of fixed income and derivatives markets, with a network in excess of 2,000 institutional clients and more than 50 dealers. Customers rely on the platform to drive the evolution of fixed income and derivatives through flexible trading architecture and more efficient, transparent markets. Since the company started, it has partnered with its clients to provide an unmatched level of innovation, product development and service by applying technology to enhance and improve the trade lifecycle. The client service team reports to the client service manager, and works closely with the sales team to deliver the suite of products to clients on the buy side. As a Client Service Representative, you will be expected to deliver an excellent level of service to all clients, dealing with requests for information, queries and problems in an efficient and friendly manner and developing and maintaining a thorough understanding of the products and services in order to meet with clients' demands. Main Responsibilities include: *Liaise with Operations team to ensure clients are on-boarded in a timely manner *Support buy side clients with general platform/product queries *Support internal teams in getting clients connected; delivering initial user training *Work directly with the Regional and Specialist Sales Teams to on-board new clients, including training and the timely completion of relevant legal processes and documentation *Responsible for having at least 80% of assigned clients logging in to the latest version of the software *Ensuring 80% of assigned external users have a last login date of not more than 6 months *Monitor the system is prepared for daily trading and monitoring for potential problems throughout the day *Ownership of some buy side procedures and documentation *Fostering productive relationships with both Clients and other Sales & Client Services Representatives; and *Supporting team efforts to deliver great service, particularly around product launches. Essential Skills / Experience: *Fluency in an additional European language (German, French, Swedish, Danish, Spanish, or Italian) - to a native level, both written and oral is required *Educated to degree level or equivalent (exposure to studying Finance or Business is desirable) *Customer Service or Administrative experience within Financial Services is advantageous *Able to prioritise tasks and maintain a professional approach under pressure *Proven ability to work as part of a team *Results oriented and motivated to deliver excellent client service The core working hours are 8am-5.30pm however there are two additional shifts to consider: One to cover trading from 6.45am which operates from 6.45am- 4.00pm one day a week. Second shift covers trading from 8:30am to 6:00pm one day a week. Please note the recurrence of these shifts may vary each week depending on coverage. Additional shifts might be required to cover team holidays. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.

  • This firm is a founder led, fast growth global technology company. They currently run two very successful integrated products and are looking to add to their Inside Sales team. One product is the one place for companies to improve how they currently operate and simultaneously get ready for success in any material event. The other product (Rooms) is the safest way to run due diligence based deals like debt and equity capital raising, refinancing and M&A and securely manage critical company information. The business has helped the world's leading investment banks, private equity houses, legal and accounting advisors and corporates close over 20,000 deals. The data and experience from serving clients in these deals has been used to design AI and machine learning tools that remove unnecessary risk, stress and time for companies, investors and advisors throughout their lifecycle. Better and faster decisions happen when lessons from the past are applied to the present and illuminate a clear path from today to what's next. The Exceptional You are hungry to win. You obsess about closing that next deal and have the tenacity and hustle to make it happen. You have developed a discipline in how you plan and prioritise your time and focus to yield the best results from a large set of accounts. You're smart enough to know that you can only win or learn. You apply the learning from missed opportunities to continually improve your selling motions to greater effect. The Role The Inside Sales Executive creates, identifies and closes sales specifically for the Rooms product. You achieve this through four main sales plays; pursuing outbound new business sales, responding to inbound opportunities, expanding existing accounts, and recovering lapsed or disengaged accounts. You will work collaboratively with your sales and marketing team mates to execute territory and account plans that drive deals through the prospect, qualify, educate, sell process. You will also generate upsell leads for more senior team members. The Requirements *Proven success in your B2B sales experience *Fluency to a native level in spoken and written Dutch is essential *Demonstrable success within fast transactional sales cycles *Prior experience of providing online product demos *Solid foundation of full cycle sales skills *Professional with strong commercial acumen *Savvy with social selling techniques and channels *Excellent verbal and written communication skills *Experience of the financial services sector is advantageous Are you looking for a fast-growth global company where your skills can make a real impact? Send me your CV and let's talk. To apply for this position please send a copy of your CV in English and as a word document to: m.christie@eurolondon.com Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. Please note that we can only accept applications from candidates in possession of a valid UK work permit. To enquire about other vacancies please visit our website at www.eurolondon.com

  • This global financial services firm is looking for a fluent German OR Dutch speaking Client Support Representative to join the Products group - the home of manufacturing and innovation. The individuals in this group transform the high-quality data, independent research, and technological expertise into well-designed products that delight their clients. The group's product management, product development, and service teams collaborate with the Client Solutions group to help provide clients with relevant products and bundled solutions. The Role: This role is just the beginning of a rewarding career within the Client Service group. The experience in the role provides preparation for career progression into client services, product management, product development, investment consulting, sales, or any other field you may decide to pursue. This is a great opportunity to build coveted skills that will give you exposure to the business, along with the ability to interpret client needs and represent the business' capabilities in an expert manner. As a Client Support Representative, you will provide world-class service to subscribers of the institutional and advisory software products responding to client queries in a fast-paced environment. The Client Support Representatives combine a thorough understanding of the product suite, investment knowledge, and a strong dedication to clients. You will become a product expert, improve your financial knowledge, and gain expertise from your fellow team members. This role is based in London. Responsibilities: * Provide the highest-quality service to institutional and advisory clients through inbound call and feedback email activity. * Collaborate with data operations, development, sales, and product teams to resolve client issues in a timely manner and actively support institutional clients. * Proactively suggest product enhancements to the products team based on your daily interaction with clients. * Work closely with the institutional/advisory software training manager to conduct WebEx client training, user forums, and other projects as needed. * Become a product specialist in all product areas and provide expertise on methodologies, functionality, and product features. * Provide quality assurance on all new features and changes prior to their release. * Identify how clients use the products * Think about ways of constantly engaging with clients * Research the competitive landscape * Effectively document client feedback and activity * Contribute to product research, service-improvement initiatives, and other projects as needed. Requirements: * Excellent communication and presentation skills, including the ability to work with clients who have sophisticated institutional and/or advisory investment knowledge and business experience. * A team player with a hands-on attitude combined with curiosity for financial knowledge, enthusiasm for the institutional/advisory space, and a consultative, problem-solving approach. * Excellent negotiation and influencing skills * A quantitative aptitude, a strong client focus, and a willingness to develop a thorough understanding of the investment industry. * Ideally have previous experience, preferably within client service or the financial services industry. * A bachelor's degree or equivalent; economics, mathematics, finance, or related majors a bonus * Excellent English language skills; fluency in German OR Dutch to a native level is essential. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.

  • A prestigious Investment firm is immediately hiring a Dutch AND French speaker to support the sales team. During this time, you will work with and support senior members of the Global Wealth Management client facing team in strengthening existing client relationships and pursuing new business opportunities with prospects. Essential Job Functions Responsibilities The work encompasses a broad range of responsibilities including:  Provide product information and sales support to clients and prospects  Gather critical data to respond orally and in writing to client information requests  Work closely with other Global Wealth Management Associates and Account Managers to set up sales meetings and offer overall support and follow up  Support Account Managers with all on-going sales, servicing and communication with clients and prospects Requirements  Numerate degree in Economics, Finance, Mathematics or similarly equivalent quantitative discipline  Fluent to a native level in Dutch and French  Demonstrated proficiency with Microsoft Excel  Strong interest in the financial markets, macroeconomics, and investment finance  Ability to articulate ideas/strategies clearly, both verbally and in writing  Personable, ability to develop client relationships into strategic partnerships  Ethical, collaborative, organised, self-starter, accountable, flexibility to adapt in a changing environment Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.

  • A privately-held Investment Management firm that manages portfolios for high net worth private clients and some of the world's preeminent institutions is looking to hire Client Service Investment Associates across the European team. The firm has grown significantly within the financial services industry over the past decade and they are now searching for highly talented and motivated individuals to join their workforce as a Client Service Investment Associate in their London office to work with clients across Scandinavia and The Netherlands. The ideal candidate will thrive in a fast-paced environment, will be detail-oriented, and possess a great attitude with excellent communication skills. Opportunity *Work for a successful Investment firm dedicated to performance, integrity, innovation, and providing world class service to clients *Gain business expertise and market knowledge through their comprehensive training and mentoring program *Succeed in an achievement-based culture with excellent lateral and vertical promotional opportunities *Provide exceptional support to clients and internal service and sales personnel Qualifications *Educated to degree level or equivalent experience *Language requirements: Fluent Swedish, Norwegian OR Dutch to a native level AND English *Preferably experience dealing with banks and other financial service companies regarding asset transfers and other important operational/back office needs *Demonstrable interest in the Financial Services industry *Personal or professional track record of achievement *Highly professional work ethic *Ability to handle multiple responsibilities and take initiative *Efficient organisational and time management skills If you are eager to make a difference and want to join a rapidly growing organisation, and think you are capable of providing exceptional operational support to internal and external clients, please apply immediately. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • DUTCH SPEAKING CUSTOMER SERVICE ADVISOR This is a great opportunity for a Dutch speaker who is looking to relocate to the UK and start a growing career within an exciting company that has enjoyed rapid growth in recent years particularly via eCommerce. The package offers full training, a competitive salary between £20,000 and £25,000 per annum plus great benefits. Working Monday through Friday 9 am to 5 pm you will be In a very friendly and fun environment, (staff members bring their dogs to work!) Job Specification *Process the customer orders and provide basic nutritional advice through phone, emails and live chat from the first contact to the delivery of the product. *Promote new product up and cross selling every time a opportunity is presented. *Take ownership of any complaint, refund request, returns or general troubles finding a solution to the customer's issue. *Work along with the team in the Netherlands. *Prioritise and plan daily to work effectively Key Skills *Dutch speaker fluent to native level *Outstanding communication skills *Able to take ownership of each enquiry and problem solve in order to resolve customer enquiries and complaints *Previous office based customer service experience *Interpersonal skills and a good team player with good attention to detail as well as a quick learner. *Ability to multi-task and work under pressure engaging administrative tasks while delivering an outstanding customer service. If you feel that you are suitable for the role and are available for an interview please send your CV IN WORD FORMAT to j.fontanarosa@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at ww

  • This Dutch speaking Events Associate is with a leading Investment firm. You will be involved in the planning, development, logistics, execution and oversight of events and conferences hosted and/or attended by the Financial Adviser Services team. Working for the Events Team, you will support the organisation of all aspects of events or programs in both internal and external locations. Tasks will include, but are not limited to, long range planning, site selection, coordination, and superb execution with the goal of exceeding client expectations, deepening client loyalty and driving new business. The role will also involve supporting events in other European areas, including Dutch businesses; fluency in Dutch to a native level is required. The event programme is an integral part of the client service experience. The Events Associate will help and support the Events Team in all aspects of planning, which will include attendance at the events, and the administrative support of the programme. Responsibilities: · Support the Events Team to develop and deliver inspiring conferences in Europe, including oversight of logistics for in-house client events, study group meetings, lunch and learn meetings, etc. · Take responsibility for key areas of the event delivery including budgeting, planning and execution of all event logistics such as location, timing, technology and overall client experience. · Manage event data and manage KPI/CRM systems (currently using Cvent, including use of adjoining App for feedback/follow up reporting). · Use CRM and Cvent systems to keep data on: - All future and past events - Event attendance - Client feedback - Event budgeting · Plan future events calendars, and maintenance of events schedules for use both internally and externally with clients. · Maintain the 'Events Communications Calendar' using Confluence to be scheduled in conjunction with (but not clashing with) other marketing communications. · Support the delivery of events marketing and other non-event related communications locally. · Continually improve a cohesive and evolving events brand that supports an easily identifiable firm event, wherever it is held globally. · Create and maintain events materials, to be used in a client facing capacity, both during the marketing process and at live events. · Collaborate with all members of the global and local sponsors to execute high quality events. · Collaborate with key leadership to continually improve the client experience at events and conferences. · Deliver actionable, relevant insights to constantly improve events in a cost-effective manner. · Bring efficiencies and cost effectiveness to event management such as measuring, and leveraging, global event spend for future negotiations and partnerships. Qualifications: · Educated to degree level with relevant experience in an events/marketing capacity within financial services, hospitality or related industry. · Experience with strategic planning, project management, and event management. · Strong communication and interpersonal skills (verbal and written). · Ability to develop close partnerships within the business to determine needs and strategies. · Detail orientated with the ability to multi-task across different projects and events in parallel. · Willingness to both set strategy and roll sleeves up with logistics and details. · Fluency in English and Dutch essential · Highly motivated and skilled in delivering in a high-pressured environment, both in the office and whilst working off-site. · A good team player, with excellent organisational abilities and experience of dealing with a wide range of people. · Exceptional organisational and follow-up skills. · Experience using Microsoft Dynamics, Cvent and/or Confluence a plus. · Able to work equally well in a team environment and independently. · Self-starter who is capable of managing multiple projects and meeting deadlines. Strong IT skills (MS Excel, Word, Outlook, Powerpoint) with ability to learn programs This is a 12 months Fixed Term Contract maternity cover. Base salary range is £40-50k. Please note that in order to process your CV we must receive it in a Word document. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.

  • Do you have experience working in Sales role selling IT consulting and software development services? Are you motivated by a competitive salary and a great working environment? Are you a real hunter? This could be the job for you; On behalf of an international technology consultancy client we are looking for a: Business Development Manager (M/F) Munich Job Description Open the DACH market selling unique software solutions Prospect, identify and close new business independently Build/ maintain strong relationships with C-Level decision makers in the industry Run reports on sales opportunities Prepare and participate in exhibitions, qualify leads from contacts made throughout the event Prepare and hold successful sales pitches to customers you acquired Work hand in hand with the Senior Regional Sales Director and the Sales engineers to accompany the sales cycle until signature of contract Your Profile Hunter mentality Fluent in German and English At least 2 years experience in selling IT consulting and software development services Proven track record of new business acquisition and account penetration Solid understanding of software development methodologies and technologies Ability to work independently but also in a team with Senior Sales and Sales Engineer counterparts Willingness to go on business trips   Your benefits Low hierarchies in Germany since market and office is just being opened, however multinational company with 18 years experience and resources in the back to support Solid training program, open door policy and in general a work environments where questions are welcome and support is provided whenever required Opportunity to quickly develop your career due to companys massive expansion plans in the nearest future in the DACH region Very competitive fixed salary with an outstandingly rewarding variable component If you would like to apply for this exciting opportunity then please forward your CV in Word format to Luisa Gröger (l.groeger@eurolondon.de) All applicants must have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission.  We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client’s requirements. To enquire about other vacancies please visit our website at www.eurolondon.de

  • Our Client is seeking a fluent Dutch and English speaking Analyst. The Analyst will work within teams to bring increased efficiencies to the daily operational activities, resulting in increased value for the customer as well as internal process improvements; to provide an excellent standard of customer service in the local language to our regional client base; to ensure accurate data and on time publication of reports; to bring increased profitability to the core business activities, resulting in increased value for the customer as well as internal process and profit improvements. With a strong finance background and excellent presentation skills you will work closely with customers on a consultative basis, providing regular reports. We are seeking applicants with a degree or equivalent in related field such as accounting, economics, business studies or compute science. You will also need previous experience of client relationship management and the ability to work to tight monthly deadlines on key projects. If you are interested please contact Claire on 01753 668840 or by emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Dutch First Line Support Surrey Excellent opportunity to join a dynamic, International business, using your passion for languages and IT! The Technical Support Team provide first line and second line support to customers who are experiencing technical issues on a first contact basis, wherever possible. Providing inbound technical support via phone and email, in accordance with SLA's, updating Salesforce with accurate information. Supporting internal team with the testing of products. Perform Outbound courtesy calls to customers as required. We are looking for candidates with: Fluency in Dutch and English (both spoken and written). Knowledge of Windows Operating Systems. Ability to work under pressure and deliver results. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

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