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  • This firm is a leading operator of fixed income and derivatives markets, with a network in excess of 2,000 institutional clients and more than 50 dealers. Customers rely on the platform to drive the evolution of fixed income and derivatives through flexible trading architecture and more efficient, transparent markets. Since the company started, it has partnered with its clients to provide an unmatched level of innovation, product development and service by applying technology to enhance and improve the trade lifecycle. The client service team reports to the client service manager, and works closely with the sales team to deliver the suite of products to clients on the buy side. As a Client Service Representative, you will be expected to deliver an excellent level of service to all clients, dealing with requests for information, queries and problems in an efficient and friendly manner and developing and maintaining a thorough understanding of the products and services in order to meet with clients' demands. Main Responsibilities include: *Liaise with Operations team to ensure clients are on-boarded in a timely manner *Support buy side clients with general platform/product queries *Support internal teams in getting clients connected; delivering initial user training *Work directly with the Regional and Specialist Sales Teams to on-board new clients, including training and the timely completion of relevant legal processes and documentation *Responsible for having at least 80% of assigned clients logging in to the latest version of the software *Ensuring 80% of assigned external users have a last login date of not more than 6 months *Monitor the system is prepared for daily trading and monitoring for potential problems throughout the day *Ownership of some buy side procedures and documentation *Fostering productive relationships with both Clients and other Sales & Client Services Representatives; and *Supporting team efforts to deliver great service, particularly around product launches. Essential Skills / Experience: *Fluency in an additional European language (German, French, Swedish, Danish, Spanish, or Italian) - to a native level, both written and oral is required *Educated to degree level or equivalent (exposure to studying Finance or Business is desirable) *Customer Service or Administrative experience within Financial Services is advantageous *Able to prioritise tasks and maintain a professional approach under pressure *Proven ability to work as part of a team *Results oriented and motivated to deliver excellent client service The core working hours are 8am-5.30pm however there are two additional shifts to consider: One to cover trading from 6.45am which operates from 6.45am- 4.00pm one day a week. Second shift covers trading from 8:30am to 6:00pm one day a week. Please note the recurrence of these shifts may vary each week depending on coverage. Additional shifts might be required to cover team holidays. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.

  • A prestigious Investment firm is immediately hiring a Dutch AND French speaker to support the sales team. During this time, you will work with and support senior members of the Global Wealth Management client facing team in strengthening existing client relationships and pursuing new business opportunities with prospects. Essential Job Functions Responsibilities The work encompasses a broad range of responsibilities including:  Provide product information and sales support to clients and prospects  Gather critical data to respond orally and in writing to client information requests  Work closely with other Global Wealth Management Associates and Account Managers to set up sales meetings and offer overall support and follow up  Support Account Managers with all on-going sales, servicing and communication with clients and prospects Requirements  Numerate degree in Economics, Finance, Mathematics or similarly equivalent quantitative discipline  Fluent to a native level in Dutch and French  Demonstrated proficiency with Microsoft Excel  Strong interest in the financial markets, macroeconomics, and investment finance  Ability to articulate ideas/strategies clearly, both verbally and in writing  Personable, ability to develop client relationships into strategic partnerships  Ethical, collaborative, organised, self-starter, accountable, flexibility to adapt in a changing environment Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.

  • Opportunity to join a market leading private equity fundraising advisor in London. Since inception the business has raised more than €19 billion of primary capital from global institutional investors for 20 leading private equity funds. Their client retention rate is 100% and they work with some of the leading brands in the private equity industry. Primary responsibilities * Supporting senior team members on all aspects of fundraising deal management * Conducting analytics into client deal portfolio, track record, team and market opportunity * Helping to prepare marketing materials (e.g. pitchbooks, PPMs, DDQs, case studies) * Helping to coordinate and prioritise client fundraising roadshow planning * Responding to investor Due Diligence questions * Helping to address any fundraising challenges * Preparing and maintaining fundraising tracking reports * Preparing and coordinating delivery of investor briefing notes for clients Client interface * Attend regular client meetings/conference calls * Significant senior client interaction during course of fundraise * Develop strong relationships with client peers * Develop relationships/credibility with client above peer level Additional opportunities within role * Origination rotation with opportunity to better understand an essential aspect of the business, attend meetings with General Partners (GP) and keep up to date with the European GP landscape * Secondaries rotation with opportunity to better understand an essential area of the private equity market whilst working within Project Management team Requirements and skills * High level of attention to detail required across all materials * Fluency in English essential and fluent French, German OR Scandinavian languages preferred * High level of organisation skill, ability to multi-task and meet deadlines * Strong English writing skills with ability to produce precise and thoughtful written content * Strong numerical and excel skills (modelling experience not necessary) * Excellent academic record * Experience of working in PowerPoint essential * Experience of working with CRM helpful but not essential Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.

  • Do you have experience working in Sales role selling IT consulting and software development services? Are you motivated by a competitive salary and a great working environment? Are you a real hunter? This could be the job for you; On behalf of an international technology consultancy client we are looking for a: Business Development Manager (M/F) Munich Job Description Open the DACH market selling unique software solutions Prospect, identify and close new business independently Build/ maintain strong relationships with C-Level decision makers in the industry Run reports on sales opportunities Prepare and participate in exhibitions, qualify leads from contacts made throughout the event Prepare and hold successful sales pitches to customers you acquired Work hand in hand with the Senior Regional Sales Director and the Sales engineers to accompany the sales cycle until signature of contract Your Profile Hunter mentality Fluent in German and English At least 2 years experience in selling IT consulting and software development services Proven track record of new business acquisition and account penetration Solid understanding of software development methodologies and technologies Ability to work independently but also in a team with Senior Sales and Sales Engineer counterparts Willingness to go on business trips   Your benefits Low hierarchies in Germany since market and office is just being opened, however multinational company with 18 years experience and resources in the back to support Solid training program, open door policy and in general a work environments where questions are welcome and support is provided whenever required Opportunity to quickly develop your career due to companys massive expansion plans in the nearest future in the DACH region Very competitive fixed salary with an outstandingly rewarding variable component If you would like to apply for this exciting opportunity then please forward your CV in Word format to Luisa Gröger (l.groeger@eurolondon.de) All applicants must have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission.  We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client’s requirements. To enquire about other vacancies please visit our website at www.eurolondon.de

  • Do you have experience working as a consultant in the professional services environment? Are you motivated by a competitive salary and a great working environment? This could be the job for you; On behalf of an international client in the logistics trade we are looking for a: Business Consultant (M/F) Location: Munich Job Description Definition of current and desired status of Trade Compliance Processes Education of customer end users regarding the software (webinars, workshops) Documentation and definition of integration with customers ERP system Establishment of functional requirements then product modifications Working in line with the technical team to deliver customised software   Your Profile Fluent in English and German or French  BA/BS degree, MBA a plus 5+ years of consulting experience  in a Software professional Service environment Ability to travel globally 40% of the time Experience in Software implementation Ability to communicate complex processes to a wide audience including business, technical and executive  levels Ability to work independently Experience in logistics or global trade SaaS is a plus     Your benefits Career development opportunities Varied, challenging and exciting tasks in a competitive industry Opportunity for independent work A dynamic  working environment within an international team If you would like to apply for this exciting opportunity then please forward your CV in Word format to Luisa Gröger (l.groeger@eurolondon.de) All applicants must have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission.  We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client’s requirements. To enquire about other vacancies please visit our website at www.eurolondon.de

  • Are you looking to combine your commercial skills and business knowledge with your fluency in French? Here, we have the right opportunity for you! An international market leader exporting its products worldwide is looking to appoint an Export Sales Executive for the French market. The successful candidate will be fluent in French and English. You will have previous Sales experience or experience within a commercial role dealing with clients on a B2B level. Additionally, you will be looking for a career in sales, possessing qualities such as excellent communication & presentation skills, be persuasive and a confident communicator, with the ability and focus to be a successful Export Sales Executive. Some of your core duties will include: *Reporting to the European Sales Manager on the performance of user markets; To complete daily KPI'S and call plans issued by the Sales Manager; To develop the sales areas through arranging and completing on site customer visits; To assist the European Sales Manager and provide cover to the international sales department when required are just some of the tasks at hand. For candidates fluent in both English and French, interested in developing their career further in sales who possess the necessary qualities in communication, negotiation and client development, please send your CV in a Word doc to the emailed provided to find out more about this excellent opportunity. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • A leading multinational organisation based in Yorkshire is looking to recruit a fluent French and Italian speaking Sales Support Executive. The successful candidate will be required to speak fluent French, Italian and English all to a high standard, both spoken and written. Some of your main duties for the role will include: Customer care * Taking incoming calls, returning calls if necessary * Sales order processing, as and when required * Sales order coordination as required/managed by external sales executives (Customer liaison and support where necessary) * Input of customer complaints to complaint system and forward to customer service team to follow up. Seeing through to completion and feedback to customers * Resolving issues relating to payments, working with Credit Control department * Provide up-to-date product information, including product changes * Translations (of catalogues promotions, technical data sheets and other marketing related leaflets etc.) * Trade show preparation These and other duties will be completed in French and Italian although fluent English is essential for the office and training etc.. Ideally, you will have at least 6-12 months office/commercial experience within client services or sales. You will have up to date PC skills, including Microsoft Office and have an excellent clear telephone manner with the ability to multitask and work to a high standard. For more details regarding the job spec please send your CV to the email provided. Salary is dependent on experience. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • A global business intelligence group's award winning international sales team is growing after a record year. Delivering information that moves markets and influences major trading decisions across energy markets, the company offers a great environment to breed success; constant coaching and career development opportunities and also great rewards for achievement ( 40% OTE; uncapped and the team all exceeded targets last year). The benefits package is also generous; people are well looked after. This is one of this global company's top sales teams and they're looking for people who match their passion and drive to succeed, who thrive on the challenge of leading business conversations with senior level decision makers and can think on their feet; this will be done in English and French and/or Italian so an extremely high level of fluency in French and/or Italian is essential alongside fluent English. Written language skills are also important as you'll tenaciously follow up your discussions. You'll manage a portfolio of accounts to develop and also go hunting for new clients in defined sectors. There will be targets for both results and activity; they're a team of high achievers and while some sales experience is preferred, the drive to succeed is the only essential as support, training and encouragement are guaranteed. Fluent French and/or Italian and English, drive to build an international sales career and a passion for exceeding expectations win a place on this team. The team will then give you what you need to succeed. Please do contact Ben Brogden (b.brogden@eurolondon.com, 0207 029 3799) for more information or simply apply online; the role is live and there's a desk waiting and following a three stage interview process you could be part of something special. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Are you an experienced technical leader with experience leading support teams in financial or payment transaction technology environments? A strong problem solver with excellent communications skills in French and English ? Experience improving diverse teams ? If so, Euro London Appointments may have the ideal opportunity for you in a leading payment technologies company ! Our client is currently looking for a talented Level 2 Technical Support Manager to join their team in their Paris office , responsible for the management of the 2nd Line Support team supporting a market leading SaaS Retail Platform providing well-known retailers across France, the UK and Australia with a gateway for transactions. The L2 Manager will co-ordinate closely with the L1 team and Level 3 specialist teams :( Infrastructure, Platforms, DBA and Network) and R&D teams in order to fulfil Service Level Agreements with clients. The chosen candidate will have responsibilities including the following : *Ensuring that customers tickets escalated to L2 are resolved in a timely manner, meeting SLAs with the right level of response. *Reducing ticketing delays. *Improving and facilitating the support process and setting-up standard procedures. *Improving problem resolution times. *Ensuring that tickets escalated to L3 and R&D are followed up to completion. *Supervising the Real-time business monitoring tool. *Ensuring that new services /offers are 'Production Ready' *Managing Customer Escalations and Communications to Management. *Owning the SaaS software application ticketing system. *Ensuring all documentation is completed up to date and acted on. *Developing the shared 'knowledgebase' *Providing on a monthly basis the relevant KPIs to management. Technical Skills /Competencies required *Software Support background including databases knowledge in a Linux environment. *Good understanding of technology, SaaS products ( ideally) and services in a commercially oriented environment. *Understanding of Network technologies and protocols, computing environments including Linux, Postgres, SQL, LAN/WAN, IP/NAT routing etc… *Knowledge of ITIL processes for IT Service Level Management is a significant advantage. *Solid skills in problem resolution analysis. *Knowledge of JIRA and Grafana would be an advantage. Behavioural/Soft Skills required *Client and Business focus *Committed, Self-motivated, determined and enthusiastic individual with a positive 'can-do' attitude. *Ability to work autonomously within a team environment. *Strong personality to challenge decisions when required. *Experience in improving remote and on-site multi-geography teams and developing them with team members with different levels of experience is essential. *Ability to work under pressure at times with the ability to set and manage priorities. *Ability to work with internal and external clients in an international workplace and business environment. *Strong interpersonal skills in working with developers, systems engineers and other technical specialists. *Advanced or fluent communications skills in English and fluent French. *Able to translate technical language and concepts to non-technical audiences. *Attention to detail and quality of work. Education /qualifications *Degree in Computer Science, Engineering, Software Engineering or similar *Long-term experience in IT Operations Management functions *Experience highly advantageous in Electronic Payments or Telco environments *Knowledge of ITIL processes *Fluent French , Advanced or Fluent English required. Spanish beneficial. *Experience in working with Senior Management *Experience in managing client expectations and communicating with executive level clients. As a progressive company with an open , diverse and multicultural working culture our client can offer an inclusive working environment which offers excellent career progression prospects into other divisions and functions within an environment where great employees and cutting-edge technology are at the heart of the company's mission.

  • Bilingual Operations Assistant - French, Spanish, Italian or Japanese London Do you speak one or more of the above languages (as well as fluent English) and have previous experience in Operations/Administration or Customer Services and strong Excel skills? We have an exciting opportunity for someone to join a rapidly expanding E-Commerce company as an Operations Assistant. Roles and responsibilities: *Answer all incoming customer queries via email (Across all of our European platforms) *Processing customer orders *Organising returns or exchanges of goods *Customer service experience and the ability to deal with difficult customers is highly beneficial. *Liaising with warehouse on packing and shipment. *Working towards group and individual KPIs and targets. *General administration duties as and when required. *Update and generate sales reports on a monthly basis. *Place Orders with Suppliers. *Improve current operation process by setting and maintaining automated data processes. *Use data modelling practices to analyse clients' needs and suggest operational improvements. *Schedule and lead meetings with clients on specific lines of the business. *Assist with all aspects of administrative management, directory maintenance, logistics (relocation), equipment and storage. As an operation assistant, you will possess the following key skills: *Excellent customer service skills *Knowledge of MS Word and MS PowerPoint. *Excellent Knowledge of Excel (Basic formulas and Pivot Tables) *Effective presentation and communication skills *Organisational skills *Clear and confident phone handling skills *The ability to provide a high level of service, sometimes under pressure in a busy environment. *The ability to work flexibly. *A positive and professional approach to workload. *Excellent attention to detail. *Excellent fluency in written and spoken English is essential *May be required to carry out occasional accounts duties. *Previous administration experience is desirable but not essential *Fluency in one of the other following languages is highly beneficial: JAP, IT, FR, ESP. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

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