This firm is a leading operator of fixed income and derivatives markets, with a network in excess of 2,000 institutional clients and more than 50 dealers. Customers rely on the platform to drive the evolution of fixed income and derivatives through flexible trading architecture and more efficient, transparent markets. Since the company started, it has partnered with its clients to provide an unmatched level of innovation, product development and service by applying technology to enhance and improve the trade lifecycle. The client service team reports to the client service manager, and works closely with the sales team to deliver the suite of products to clients on the buy side. As a Client Service Representative, you will be expected to deliver an excellent level of service to all clients, dealing with requests for information, queries and problems in an efficient and friendly manner and developing and maintaining a thorough understanding of the products and services in order to meet with clients' demands. Main Responsibilities include: *Liaise with Operations team to ensure clients are on-boarded in a timely manner *Support buy side clients with general platform/product queries *Support internal teams in getting clients connected; delivering initial user training *Work directly with the Regional and Specialist Sales Teams to on-board new clients, including training and the timely completion of relevant legal processes and documentation *Responsible for having at least 80% of assigned clients logging in to the latest version of the software *Ensuring 80% of assigned external users have a last login date of not more than 6 months *Monitor the system is prepared for daily trading and monitoring for potential problems throughout the day *Ownership of some buy side procedures and documentation *Fostering productive relationships with both Clients and other Sales & Client Services Representatives; and *Supporting team efforts to deliver great service, particularly around product launches. Essential Skills / Experience: *Fluency in an additional European language (German, French, Swedish, Danish, Spanish, or Italian) - to a native level, both written and oral is required *Educated to degree level or equivalent (exposure to studying Finance or Business is desirable) *Customer Service or Administrative experience within Financial Services is advantageous *Able to prioritise tasks and maintain a professional approach under pressure *Proven ability to work as part of a team *Results oriented and motivated to deliver excellent client service The core working hours are 8am-5.30pm however there are two additional shifts to consider: One to cover trading from 6.45am which operates from 6.45am- 4.00pm one day a week. Second shift covers trading from 8:30am to 6:00pm one day a week. Please note the recurrence of these shifts may vary each week depending on coverage. Additional shifts might be required to cover team holidays. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.
This firm is a founder led, fast growth global technology company. They currently run two very successful integrated products and are looking to add to their Inside Sales team. One product is the one place for companies to improve how they currently operate and simultaneously get ready for success in any material event. The other product (Rooms) is the safest way to run due diligence based deals like debt and equity capital raising, refinancing and M&A and securely manage critical company information. The business has helped the world's leading investment banks, private equity houses, legal and accounting advisors and corporates close over 20,000 deals. The data and experience from serving clients in these deals has been used to design AI and machine learning tools that remove unnecessary risk, stress and time for companies, investors and advisors throughout their lifecycle. Better and faster decisions happen when lessons from the past are applied to the present and illuminate a clear path from today to what's next. The Exceptional You are hungry to win. You obsess about closing that next deal and have the tenacity and hustle to make it happen. You have developed a discipline in how you plan and prioritise your time and focus to yield the best results from a large set of accounts. You're smart enough to know that you can only win or learn. You apply the learning from missed opportunities to continually improve your selling motions to greater effect. The Role The Inside Sales Executive creates, identifies and closes sales specifically for the Rooms product. You achieve this through four main sales plays; pursuing outbound new business sales, responding to inbound opportunities, expanding existing accounts, and recovering lapsed or disengaged accounts. You will work collaboratively with your sales and marketing team mates to execute territory and account plans that drive deals through the prospect, qualify, educate, sell process. You will also generate upsell leads for more senior team members. The Requirements *Proven success in your B2B sales experience *Fluency to a native level in spoken and written Dutch is essential *Demonstrable success within fast transactional sales cycles *Prior experience of providing online product demos *Solid foundation of full cycle sales skills *Professional with strong commercial acumen *Savvy with social selling techniques and channels *Excellent verbal and written communication skills *Experience of the financial services sector is advantageous Are you looking for a fast-growth global company where your skills can make a real impact? Send me your CV and let's talk. To apply for this position please send a copy of your CV in English and as a word document to: email@example.com Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. Please note that we can only accept applications from candidates in possession of a valid UK work permit. To enquire about other vacancies please visit our website at www.eurolondon.com
This global financial services firm is looking for a fluent German OR Dutch speaking Client Support Representative to join the Products group - the home of manufacturing and innovation. The individuals in this group transform the high-quality data, independent research, and technological expertise into well-designed products that delight their clients. The group's product management, product development, and service teams collaborate with the Client Solutions group to help provide clients with relevant products and bundled solutions. The Role: This role is just the beginning of a rewarding career within the Client Service group. The experience in the role provides preparation for career progression into client services, product management, product development, investment consulting, sales, or any other field you may decide to pursue. This is a great opportunity to build coveted skills that will give you exposure to the business, along with the ability to interpret client needs and represent the business' capabilities in an expert manner. As a Client Support Representative, you will provide world-class service to subscribers of the institutional and advisory software products responding to client queries in a fast-paced environment. The Client Support Representatives combine a thorough understanding of the product suite, investment knowledge, and a strong dedication to clients. You will become a product expert, improve your financial knowledge, and gain expertise from your fellow team members. This role is based in London. Responsibilities: * Provide the highest-quality service to institutional and advisory clients through inbound call and feedback email activity. * Collaborate with data operations, development, sales, and product teams to resolve client issues in a timely manner and actively support institutional clients. * Proactively suggest product enhancements to the products team based on your daily interaction with clients. * Work closely with the institutional/advisory software training manager to conduct WebEx client training, user forums, and other projects as needed. * Become a product specialist in all product areas and provide expertise on methodologies, functionality, and product features. * Provide quality assurance on all new features and changes prior to their release. * Identify how clients use the products * Think about ways of constantly engaging with clients * Research the competitive landscape * Effectively document client feedback and activity * Contribute to product research, service-improvement initiatives, and other projects as needed. Requirements: * Excellent communication and presentation skills, including the ability to work with clients who have sophisticated institutional and/or advisory investment knowledge and business experience. * A team player with a hands-on attitude combined with curiosity for financial knowledge, enthusiasm for the institutional/advisory space, and a consultative, problem-solving approach. * Excellent negotiation and influencing skills * A quantitative aptitude, a strong client focus, and a willingness to develop a thorough understanding of the investment industry. * Ideally have previous experience, preferably within client service or the financial services industry. * A bachelor's degree or equivalent; economics, mathematics, finance, or related majors a bonus * Excellent English language skills; fluency in German OR Dutch to a native level is essential. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.
The Sales Specialist - Communications - is a key hunter sales role to fuel business growth. To be successful you'll need to be fluent in German to a native level, passionate, thrive in a demanding, fast-paced environment, be a team player, and be extremely proactive with your clients. The Sales Specialist - Communications will drive new revenue in Public Relations, Multimedia and Webhosting solutions, which include Press Release distribution, Media Monitoring, Webcasting and Investor Relations/Press Room webhosting. Territory is assigned by region, and includes listed and privately held companies. Key Responsibilities include: 1.Identify and drive new sales opportunities through effective customer engagement, territory planning, and prospecting, within the Communications functions at organizations within the territory, including Public Relations, Internal/External Communications and marketing. 2.Manage pipeline from opportunity identification through to close. Accurately forecast to the business and deliver on commitments. 3.Understand client initiatives and objectives, and convey the value proposition to help clients execute their internal & external Communications strategies. 4.Manage existing client relationships for PR, Multimedia and Hosting solutions. 5.Create and execute quarterly and annual sales plans; responsible for accurate business forecasting. 6.Negotiate contracts, terms and conditions with support of Sales Manager. 7.Meet and exceed monthly, quarterly and annual sales targets set by the business. 8.Travel is up to 50%. Education, Professional accomplishments, and Certifications *Education Required: University degree; in business, comms, or finance preferred *Solid sales experience with a demonstrated track record of achievement Skills, Requirements and Competencies *Fluency in German and proven success in a consultative selling environment *Experience in business-to-business selling to leading global companies and executive buyers. *Maintain high levels of activity, including 20 in-person meetings per month *Build, maintain, and effectively manage a healthy sales pipeline *Accurately forecast sales results *Follow a structured sales methodology as well as meet/exceed sales quotas *Understanding of Communications functions and current technologies. *Effective networking, communication, and presentation skills *Strong planning and research skills Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please send your CV as a word document to firstname.lastname@example.org Please note that in order to process your CV we must receive it in a Word document.
A prestigious Investment firm is immediately hiring a Dutch AND French speaker to support the sales team. During this time, you will work with and support senior members of the Global Wealth Management client facing team in strengthening existing client relationships and pursuing new business opportunities with prospects. Essential Job Functions Responsibilities The work encompasses a broad range of responsibilities including: Provide product information and sales support to clients and prospects Gather critical data to respond orally and in writing to client information requests Work closely with other Global Wealth Management Associates and Account Managers to set up sales meetings and offer overall support and follow up Support Account Managers with all on-going sales, servicing and communication with clients and prospects Requirements Numerate degree in Economics, Finance, Mathematics or similarly equivalent quantitative discipline Fluent to a native level in Dutch and French Demonstrated proficiency with Microsoft Excel Strong interest in the financial markets, macroeconomics, and investment finance Ability to articulate ideas/strategies clearly, both verbally and in writing Personable, ability to develop client relationships into strategic partnerships Ethical, collaborative, organised, self-starter, accountable, flexibility to adapt in a changing environment Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.
Opportunity to join a market leading private equity fundraising advisor in London. Since inception the business has raised more than €19 billion of primary capital from global institutional investors for 20 leading private equity funds. Their client retention rate is 100% and they work with some of the leading brands in the private equity industry. Primary responsibilities * Supporting senior team members on all aspects of fundraising deal management * Conducting analytics into client deal portfolio, track record, team and market opportunity * Helping to prepare marketing materials (e.g. pitchbooks, PPMs, DDQs, case studies) * Helping to coordinate and prioritise client fundraising roadshow planning * Responding to investor Due Diligence questions * Helping to address any fundraising challenges * Preparing and maintaining fundraising tracking reports * Preparing and coordinating delivery of investor briefing notes for clients Client interface * Attend regular client meetings/conference calls * Significant senior client interaction during course of fundraise * Develop strong relationships with client peers * Develop relationships/credibility with client above peer level Additional opportunities within role * Origination rotation with opportunity to better understand an essential aspect of the business, attend meetings with General Partners (GP) and keep up to date with the European GP landscape * Secondaries rotation with opportunity to better understand an essential area of the private equity market whilst working within Project Management team Requirements and skills * High level of attention to detail required across all materials * Fluency in English essential and fluent French, German OR Scandinavian languages preferred * High level of organisation skill, ability to multi-task and meet deadlines * Strong English writing skills with ability to produce precise and thoughtful written content * Strong numerical and excel skills (modelling experience not necessary) * Excellent academic record * Experience of working in PowerPoint essential * Experience of working with CRM helpful but not essential Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.
A privately-held Investment Management firm that manages portfolios for high net worth private clients and some of the world's preeminent institutions is looking to hire Client Service Investment Associates across the European team. The firm has grown significantly within the financial services industry over the past decade and they are now searching for highly talented and motivated individuals to join their workforce as a Client Service Investment Associate in their London office to work with clients across Scandinavia and The Netherlands. The ideal candidate will thrive in a fast-paced environment, will be detail-oriented, and possess a great attitude with excellent communication skills. Opportunity *Work for a successful Investment firm dedicated to performance, integrity, innovation, and providing world class service to clients *Gain business expertise and market knowledge through their comprehensive training and mentoring program *Succeed in an achievement-based culture with excellent lateral and vertical promotional opportunities *Provide exceptional support to clients and internal service and sales personnel Qualifications *Educated to degree level or equivalent experience *Language requirements: Fluent Swedish, Norwegian OR Dutch to a native level AND English *Preferably experience dealing with banks and other financial service companies regarding asset transfers and other important operational/back office needs *Demonstrable interest in the Financial Services industry *Personal or professional track record of achievement *Highly professional work ethic *Ability to handle multiple responsibilities and take initiative *Efficient organisational and time management skills If you are eager to make a difference and want to join a rapidly growing organisation, and think you are capable of providing exceptional operational support to internal and external clients, please apply immediately. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com
This Dutch speaking Events Associate is with a leading Investment firm. You will be involved in the planning, development, logistics, execution and oversight of events and conferences hosted and/or attended by the Financial Adviser Services team. Working for the Events Team, you will support the organisation of all aspects of events or programs in both internal and external locations. Tasks will include, but are not limited to, long range planning, site selection, coordination, and superb execution with the goal of exceeding client expectations, deepening client loyalty and driving new business. The role will also involve supporting events in other European areas, including Dutch businesses; fluency in Dutch to a native level is required. The event programme is an integral part of the client service experience. The Events Associate will help and support the Events Team in all aspects of planning, which will include attendance at the events, and the administrative support of the programme. Responsibilities: · Support the Events Team to develop and deliver inspiring conferences in Europe, including oversight of logistics for in-house client events, study group meetings, lunch and learn meetings, etc. · Take responsibility for key areas of the event delivery including budgeting, planning and execution of all event logistics such as location, timing, technology and overall client experience. · Manage event data and manage KPI/CRM systems (currently using Cvent, including use of adjoining App for feedback/follow up reporting). · Use CRM and Cvent systems to keep data on: - All future and past events - Event attendance - Client feedback - Event budgeting · Plan future events calendars, and maintenance of events schedules for use both internally and externally with clients. · Maintain the 'Events Communications Calendar' using Confluence to be scheduled in conjunction with (but not clashing with) other marketing communications. · Support the delivery of events marketing and other non-event related communications locally. · Continually improve a cohesive and evolving events brand that supports an easily identifiable firm event, wherever it is held globally. · Create and maintain events materials, to be used in a client facing capacity, both during the marketing process and at live events. · Collaborate with all members of the global and local sponsors to execute high quality events. · Collaborate with key leadership to continually improve the client experience at events and conferences. · Deliver actionable, relevant insights to constantly improve events in a cost-effective manner. · Bring efficiencies and cost effectiveness to event management such as measuring, and leveraging, global event spend for future negotiations and partnerships. Qualifications: · Educated to degree level with relevant experience in an events/marketing capacity within financial services, hospitality or related industry. · Experience with strategic planning, project management, and event management. · Strong communication and interpersonal skills (verbal and written). · Ability to develop close partnerships within the business to determine needs and strategies. · Detail orientated with the ability to multi-task across different projects and events in parallel. · Willingness to both set strategy and roll sleeves up with logistics and details. · Fluency in English and Dutch essential · Highly motivated and skilled in delivering in a high-pressured environment, both in the office and whilst working off-site. · A good team player, with excellent organisational abilities and experience of dealing with a wide range of people. · Exceptional organisational and follow-up skills. · Experience using Microsoft Dynamics, Cvent and/or Confluence a plus. · Able to work equally well in a team environment and independently. · Self-starter who is capable of managing multiple projects and meeting deadlines. Strong IT skills (MS Excel, Word, Outlook, Powerpoint) with ability to learn programs This is a 12 months Fixed Term Contract maternity cover. Base salary range is £40-50k. Please note that in order to process your CV we must receive it in a Word document. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.
In this role you will be responsible for the full lifecycle of Data relating to all types of funds and collective investment schemes across Scandinavia. Whether you are sourcing relevant market data from new or existing providers, processing complex financial data or implementing technology solutions to enhance processes and software, your work will ensure that the business delivers accurate market data to the financial world first. What can you expect? You will start in the Global Data Training Programme for two-weeks which will help you build the foundation for your entire career. Joining the Global Data Department means that you are a part of one of the world's leading sources of data, providing accurate, up-to-the-second insights for financial market professionals. You will develop the product knowledge, learn about clients and their needs and build relationships throughout the company. As your experience in the team grows, you will be expected to have greater influence on the coverage of your specialised product, whether that is through technical or market expertise, project management or leadership. You will be trusted to: Acquire, update, maintain and process financial data using various internal systems and proprietary company software * Come up with innovative ways to enhance systems and to make data-related processes more efficient, accurate and timely * Participate in time-sensitive projects, and collaborate with your global colleagues to deliver new initiatives * Develop expertise in fast-moving market sector information * Liaise with technology teams to enhance relevant product databases * Provide a platinum level of service to customers What you need to have: * Fluency in English and one of Swedish, Danish or Norwegian to a native level * Interest and/or proven experience in information technology and statistical analysis or computer programming (for example VBA, SQL, MATLAB, Python). * Understanding of buy-side and/or sell-side relationships * Excellent numerical and communication skills * Advanced proficiency in Microsoft Excel * Strong understanding of the wide-ranging impact of financial data * Prior experience or strong knowledge and understanding of finance * Keen interest in information management and technology and product development * Ability to adapt in a fast paced changing environment * Effective project management skills; ability to prioritise tasks accordingly and handle multiple priorities simultaneously It would be great if you had: * Prior experience of interacting with players within the financial industry * Additional languages also strongly advantageous Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please send your CV as a word document to email@example.com Please note that in order to process your CV we must receive it in a Word document.
*Market Research - telephone based interviewing *Well established Market Research company based in Central London *Working on a specific project which is taking place at the moment in Japan *Night shift hours at a hourly rate of £12.00 plus holiday pay *It is a Temporary position so that would mean there is no notice period and gives you more flexibility For this position you would ideally need to be: Experience in Market Research or Telephone Interviewing *Fluent to a native level in: Japanese *Fluent level of English *Fantastic communication skills *Keen to use language skills in a working and professional environment